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Direct MessagesDate/Time: Wed, 24 Apr 2024 02:37:03 +0000
'copy and move drawing' is not working properly
View Count: 525
| [2020-11-30 23:34:26] |
| User27711 - Posts: 13 |
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I want to make a rectangle and move it to another area. while I'm moving a rectangle, it goes narrower or wider would you take a look at the file attached? |
Attachment Deleted.  20201201_081708.jpg / V - Attached On 2020-11-30 23:30:54 UTC - Size: 66.44 KB - 211 views |
| [2020-12-01 14:35:25] |
| John - SC Support - Posts: 31059 |
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Are you saying that you right-click on an existing Rectangle and then select "Copy and Move Drawing" and as you are moving it, it is changing size? We are unable reproduce this particular set of steps. If you are doing something different, please let us know exactly what you are doing. Also, be aware of the various "zones" when right-clicking on a Highlight Drawing that affect Move versus Modify. Refer to the information here: Chart Drawing Tools: Adjusting Rectangle, Extending Rectangle, Ellipse Drawings Also, be aware of the following information for how to select the rectangle to move only: Chart Drawing Tools: Preventing Adjust of Rectangle Drawing When Intending Moving For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-01 17:00:12] |
| User27711 - Posts: 13 |
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Are you saying that you right-click on an existing Rectangle and then select "Copy and Move Drawing" and as you are moving it, it is changing size? Yes, that's exactly what happened. but this problem happens only occasionally. Today, looks like works fine again. so, I guess I'm OK now |
| [2020-12-01 17:33:13] |
| John - SC Support - Posts: 31059 |
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Let us know when you are experiencing this again and we will try to connect and see what is happening.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-01 18:48:21] |
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This may be a data problem. We see you are using Interactive Brokers data. We definitely recommend using Sierra Chart provided data feeds and not Interactive Brokers data: Real-Time Exchange Data Feeds Available From Sierra Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-01 19:46:27
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