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Direct MessagesDate/Time: Fri, 26 Apr 2024 20:57:42 +0000
After your statement about CQG
View Count: 1634
| [2020-11-28 09:05:48] |
| AD544 - Posts: 64 |
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4. It will be a requirement sometime in the second quarter of 2021, that EUREX data, both historical and real-time will only be able to be obtained through the Denali Exchange Data Feed and from no other source.
So sorry, we have had enough with CQG and we are not recommending it any longer, and we are not saying that our order routing service at this point in time is the absolute best because it is based on TT and TT does have issues, but it does offer advantages. And we are working to remedy this problem with our own order routing direct to the exchange.
And this is not the first time this is happened. There have been two other incidents where people are asking us to pay for losses because of substandard CQG services. First of all it is absolutely nuts to be even be asking us for that. And completely and totally out of bounds and inappropriate and you should know that. We should have never supported the CQG data feed. The time of CQG enrichment has come to an end. We may just decide to terminate CQG historical data altogether.
CQG (effective December 25, 2020):
Historical Daily and historical Intraday data will exclusively come from CQG. When using CQG data, there will be 5 days of tick by tick data and 1 Minute data for the prior time period and for current contracts only. It is necessary to update to version to 2204 or higher, sometimes before this date to be able to use CQG historical data. There have been important changes and improvements to properly support the CQG data. Well, after reading all these your statements, it seems clear to me that sooner or later your intention is to cut off CQG from the list of providers.... So I am a customer of AMP. I am using CQG with SC package 3 and I don't pay 1 bucks for having your service I pay only the CME bundle fees for the 4 exchanges (CME/CBOT/NYMEX,COMEX), EUREX data, and 0.10$ per side for CQG order routing Nothing more. At this point I want to know exactly what I would pay if I decide to join with SC service/routing Please be precise and don't remind me to your pages on this web site, since English is not my native language I want: 1) SC package 3 2) SC order routing 3) Four US exchange bundle 4) Eurex data Tell me exactly what I would pay monthly, and which way I have to pay you all these services (if they are separate costs) I can't bear furthermore all these situations. I want to trade safe and without any other distractions So before leaving you and your wonderful platform I would love to know what exactly I will pay and what I have to do to change from CQG to SC Denali Thanks Date Time Of Last Edit: 2020-11-28 09:09:01
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| [2020-11-29 06:41:01] |
| AD544 - Posts: 64 |
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Ok no reply Then in the meantime I did a search and I found this: Using Both Denali Exchange Data Feed and Sierra Chart Exchange Data Feed
As noted above, there are two different Exchange Data Feeds that are available from Sierra Chart. The Denali Exchange Data Feed offers real-time data only from the CME Group of exchanges (more exchanges to be added over time and eventually meant to replace the Sierra Chart Exchange Data Feed fully). The other data feed is the Sierra Chart Exchange Data Feed and offers real-time data from a number of exchanges, but does not include the CME Group. Therefore, in order to get data from Sierra Chart from both the CME Group and from another exchange (such as the NASDAQ), it is necessary to use both the Denali Exchange Data Feed and the Sierra Chart Exchange Data Feed. Both of these data feeds can be used within a single installation/instance of Sierra Chart at the same time. There is nothing special to do and the use of both of these feeds at the same time is fully automatic. In any month in which full price has been paid for both the Denali Exchange Data Feed and the Sierra Chart Exchange Data Feed, a $10.00 USD credit will be applied to the account balance. This is to offset the cost of using both data feeds. In order to activate both data feeds, it is simply a matter of following the Setup Instructions for each one. Select a link below to open the Setup Instructions for the specific data feed: Denali Exchange Data Feed Setup Instructions Sierra Chart Exchange Data Feed Setup Instructions So correct me if I am wrong: Since I trade the CME 4 exchange and the DAX/Minidax (Eurex), this would be my choice: Using both Data Feed Then the monthly cost of the service with Sierra package 3 would be: 1) Sierra Chart 26 USD 2) Sierra Chart Order Routing 20 USD 3) Denali Exchage Data Feed 20 USD 4) 0.10 USD for order routing per contract side 5) -10 USD discount (confirmed?) Total: 56 USD +0.10 for order routing per contract side Then the exchange fees: 1) Full CME Group (CME, CBOT, COMEX, NYMEX) with Market Depth for nonprofessional Trading accounts 31.20 USD month 2) Eurex with Market Depth 21.00 EUR / month Are these costs corrects? Date Time Of Last Edit: 2020-11-29 06:52:48
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| [2020-11-29 15:59:44] |
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First, we want to make it clear that Sierra Chart policy was that we were not going to support the CQG market data feed but only support CQG order routing. This was our plan in the beginning and was the case for a period of time. We should have maintained it. We did later support CQG market data and we question whether this was the right thing or not. We are only terminating support for subsidized CQG historical data. There is also also no reason to be using CQG for order routing if you are with AMP trading on the CME and EUREX exchanges. You should be using our Sierra Chart Order Routing Service which is absolutely superior in so many ways and we explain them here: Sierra Chart / Trading Technologies Futures Order Routing Service This is a very stable and reliable service. The only complaint we have, relates to slow account balance updates. But that is a noncritical issue. Your pricing is not correct. For example we do not know where you got this from: 2) Sierra Chart Order Routing 20 USD
It is not quoted anywhere. It is completely made up by you.You would need Sierra Chart package 3 which you can still obtain through AMP. You can still pay for everything through AMP including the Denali Exchange Data Feed. You would need the Denali exchange data feed which does not yet offer EUREX but will soon and offer the very best EUREX feed there is: New Upcoming EUREX Full Order Book Data Feed (Now Available!) So basically you would pay for the Denali data feed, .10 per contract per side for order routing. And the CME exchange fee. And the EUREX exchange fee which has yet to be determined. You can wait until January before making changes. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-11-29 16:06:45
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| [2020-12-01 03:56:43] |
| User13668 - Posts: 291 |
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SC: can you please clarify what your recommended data feed (or combination of feeds) is in the following two scenarios on the basis that currently I use CQG data feed via AMP: Scenario One: I am only trading instruments on the HKFE. Scenario Two: I trade instruments on the HKFE and EUREX but no other exchanges. Thanks |
| [2020-12-01 14:46:40] |
| John - SC Support - Posts: 31159 |
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WRT Post #4: Right now, in order to get market data for HKFE and/or the EUREX from Sierra Chart, you would use the Sierra Chart Exchange Data Feed. Both of these exchanges are available via that data feed. Refer to the information here: Sierra Chart Exchange Data Feed In the near future (1-2 months) we will be moving the EUREX out of the Sierra Chart Exchange Data Feed to the Denali Exchange Data Feed, so when that occurs you would need to have both of those data feeds for both of those exchanges, if you will be using Sierra Chart provided market data instead of CQG. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-01 16:07:01
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| [2020-12-01 16:05:47] |
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Also in the case of post #4 you will need to use CQG for order routing.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-02 16:49:20] |
| User459170 - Posts: 262 |
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The time of CQG enrichment has come to an end. We may just decide to terminate CQG historical data altogether.
Historical Daily and historical Intraday data will exclusively come from CQG. When using CQG data, there will be 5 days of tick by tick data and 1 Minute data for the prior time period and for current contracts only.
If you only require delayed market data, then you can use the Delayed Exchange Data Feed:
I am trying to understand this. When using CQG data,after Dec 25, we will get only 1 min data prior to 5 days and historical data for current contracts only from CQG. Would the 3rd point not cover historic data for those using CQG? What would happen to the CGQ historic data that is in our local database? Thanks for your help. Date Time Of Last Edit: 2020-12-02 16:52:10
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| [2020-12-02 19:27:13] |
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Your existing historical data will remain. Would the 3rd point not cover historic data for those using CQG? No, we are not going to combine Sierra Chart historical data with CQG.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-03 00:23:42] |
| User459170 - Posts: 262 |
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Your existing historical data will remain.
Would using continuous chart still cause problems from current month forward? If I decide to switch to Sierrachart Data, can I still use CQG for routing? In that case, my additional cost would be $20 for Sierrachart data. Have I got this right? Thank you. Date Time Of Last Edit: 2020-12-03 00:24:05
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| [2020-12-03 11:17:04] |
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You cannot reliably use the Sierra Chart Continuous Futures Contract feature with CQG unless you are using one of the Sierra Chart data feeds. This is explained here: Continuous Futures Contract Charts If I decide to switch to Sierrachart Data, can I still use CQG for routing? Yes but in this case the data feed cost is 25 USD per month instead of 20 USD per month if you are using the Sierra Chart Order Routing Service:Sierra Chart / Trading Technologies Futures Order Routing Service The Sierra Chart order routing service is much safer because you have server side bracket orders. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-03 11:17:28
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| [2020-12-03 14:56:27] |
| User459170 - Posts: 262 |
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The Sierra Chart order routing service is much safer because you have server side bracket orders.
I don't use bracket order, only a stop loss order. But, CQG does seem to have server side bracket orders. http://help.cqg.com/cqgic/19/default.htm#!Documents/serversidebracketorders.htm Are there any restrictions for Canadian traders wanting to use your order routing? Thanks for the clarifications. Date Time Of Last Edit: 2020-12-03 14:57:56
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| [2020-12-03 19:23:42] |
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But, CQG does seem to have server side bracket orders. They do not work properly in a way in which users would expect so they are not supported.No restrictions regarding Canadian's, but you just have to check with your broker to see if they support the Sierra Chart Order Routing Service. Perfectly fine to stay with CQG. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-12-03 20:23:39] |
| User459170 - Posts: 262 |
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Thanks so much for your patience in explaining this. I will check with my broker.
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| [2020-12-04 02:54:52] |
| seandunaway - Posts: 213 |
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The Sierra Chart Historical Data Service is included with the Standard and Advanced Sierra Chart Service Packages.
We want to update this thread and say that we have completed certification for CME ILink order routing. This is a major accomplishment and allows us to route orders directly to the CME bypassing every one including TT and CQG.
Will you please maintain the supplementary historical data as part of the monthly service package subscription until the Futures Order Routing Service bypasses TT with direct routing to the CME? |
| [2020-12-20 19:19:39] |
| User459170 - Posts: 262 |
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If using Sierrachart with CQG data and routing, what is the change in setup. Do I have to uncheck "Allow support for Sierrachart Data Feeds" or do I have to do anything else. I just want to test working with only CQG data before the Dec 30th change and see how it works. Thank you. In my sierrachart this box "allow support for sierrachart data feeds" seems to be already unchecked, does that mean it would make no difference to me or has something else changed in sierrachart? Thanks again. Date Time Of Last Edit: 2020-12-20 19:24:10
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| [2020-12-21 05:27:07] |
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That setting is not relevant. There are two things you need to do: Update Sierra Chart: Software Download: Fast Update And then on December 28, update the Symbol Settings: Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-12-21 05:27:14
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