Support Board

4. It will be a requirement sometime in the second quarter of 2021, that EUREX data, both historical and real-time will only be able to be obtained through the Denali Exchange Data Feed and from no other source.

So sorry, we have had enough with CQG and we are not recommending it any longer, and we are not saying that our order routing service at this point in time is the absolute best because it is based on TT and TT does have issues, but it does offer advantages. And we are working to remedy this problem with our own order routing direct to the exchange.

And this is not the first time this is happened. There have been two other incidents where people are asking us to pay for losses because of substandard CQG services. First of all it is absolutely nuts to be even be asking us for that. And completely and totally out of bounds and inappropriate and you should know that.

We should have never supported the CQG data feed.

The time of CQG enrichment has come to an end. We may just decide to terminate CQG historical data altogether.

CQG (effective December 25, 2020):
Historical Daily and historical Intraday data will exclusively come from CQG. When using CQG data, there will be 5 days of tick by tick data and 1 Minute data for the prior time period and for current contracts only.

It is necessary to update to version to 2204 or higher, sometimes before this date to be able to use CQG historical data. There have been important changes and improvements to properly support the CQG data.