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Date/Time: Sat, 13 Apr 2024 09:19:47 +0000

Delayed Data Feeds Not Working

View Count: 422

[2020-11-06 14:46:27]
User433957 - Posts: 2
I've updated the delayed data feeds as advised in the DOM, T&S, Chart, and Quote Board. I'm still not receiving the necessary information. Please advise
[2020-11-06 15:00:13]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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