Login Page - Create Account

Support Board


Date/Time: Thu, 28 Mar 2024 21:54:45 +0000



Delayed Data Feeds Not Working

View Count: 418

[2020-11-06 14:46:27]
User433957 - Posts: 2
I've updated the delayed data feeds as advised in the DOM, T&S, Chart, and Quote Board. I'm still not receiving the necessary information. Please advise
[2020-11-06 15:00:13]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account