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Date/Time: Fri, 26 Apr 2024 19:42:51 +0000



How to Open a Stock Chart?

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[2020-09-01 17:30:44]
krisnara - Posts: 7
Hi,

I am using trial version of Sierra.I tried a few times but i am unsuccessful.I am mainly going to be using Sierra for US stocks.How do I open CSCO or AMZN ?

I tried FIND SYMBOL -->STOCKS-->ENTER TEXT TO SEARCH NYSE ETC--> Below box I TYPE CSCO,AMZN etc but no results.I dont have any other data Feed other than the one given in Trial.

I have no issues seeing others charts.The problem is only with Stock Charts.

Regards
Kris
[2020-09-01 18:39:06]
John - SC Support - Posts: 31154
You just need to manually enter the stock symbol that you want in File >> Find Symbol >> Selected Symbol. Refer to the information in the fourth paragraph in this section:
File Menu: Find Symbol (File)
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-02 20:39:54
[2020-09-02 03:55:43]
krisnara - Posts: 7
Thank you John . I am doing the same.But symbols are not showing up.Do I need additional Datafeeds Or do I have to download
names first. ?
[2020-09-02 08:05:35]
krisnara - Posts: 7
In the Message Log..I get the following message.

SC Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient | 2020-09-02 08:04:04.328
SC Exchange Data Feed not enabled. c_ServiceManager::GetOrSearchForSymbolsUsingServiceClient | 2020-09-02 08:04:05.232
[2020-09-02 13:39:23]
John - SC Support - Posts: 31154
Given your setup, you will not be getting Real-Time data, but you should be able to open a stock symbol and get delayed data.

Please follow these instructions to get us the entire Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-09-02 20:40:58]
Sierra Chart Engineering - Posts: 104368
You just need to manually enter the stock symbol that you want in File >> Find Symbol >> Selected Symbol. Refer to the information in the fourth paragraph in this section:
File Menu: Find Symbol (File)
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-09-02 20:41:05

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