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Date/Time: Thu, 25 Apr 2024 08:07:05 +0000



Post From: How to Open a Stock Chart?

[2020-09-02 13:39:23]
John - SC Support - Posts: 31098
Given your setup, you will not be getting Real-Time data, but you should be able to open a stock symbol and get delayed data.

Please follow these instructions to get us the entire Message Log:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Open a chart for the symbol you have an issue with. Tell us that symbol of the chart.

Disconnect from the data feed with "File >> Disconnect".

Connect to the data feed with "File >> Connect to Data Feed".

After the connection and after about 10 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing