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Date/Time: Thu, 28 Mar 2024 21:08:07 +0000



I don't see current data in ES and NQ futures

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[2020-08-31 16:45:09]
User192201 - Posts: 19
Hi, I have Denali real time Futures data - However, I don't see any data for ES and NQ futures (maybe other things) however, I only checked this two
I only see data till Friday 5:00 pm - Can you tell me what setting I am missing
[2020-08-31 16:48:17]
Sierra Chart Engineering - Posts: 104368
Refer to help topic 3.4:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.4 - Not Receiving Real-Time Data From Data Feed
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-27 19:05:25]
User192201 - Posts: 19
Hello,

So, I am looking to close Interactive Broker account - but I have accesss to ThinkOrSwim by TD Ameritrade to do futures trading. I couldn't find out to do the monthly validation to get non-professional cost for CME futures data. I don't use Sierra Chart for trading as of yet.

"Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees" page on you support didn't list TD Ameritrade - So, if you can point me to the right place.

Thank you
[2020-10-27 20:33:24]
John - SC Support - Posts: 30444
We do not have support for TD Ameritrade. If you want to trade from Sierra Chart, then you would need to have another broker.

If you just need to be able to validate the trading account for the CME Group, then we recommend this service:
Easy Solution to CME Funded Trading Account Requirement
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-27 23:41:49]
User192201 - Posts: 19
Thank you. So. I read that before as well. I However it requires AMP. I didn’t see a way to validate my TD Ameritrade account monthly so I keep the cme non professional pricing. I don’t intend yet to trade thru Sierra Chart for the foreseeable future.
[2020-10-28 04:53:47]
Sierra Chart Engineering - Posts: 104368
I didn’t see a way to validate my TD Ameritrade account monthly so I keep the cme non professional pricing.
Yes that is true.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-10-28 13:09:34]
John - SC Support - Posts: 30444
If you are not going to be trading from Sierra Chart, then another option is to use the Delayed Exchange Data Feed. It is a streaming data feed of the CME Group data but is delayed by 10 minutes and 10 seconds. In all other respects it functions as live data. If you are just wanting to learn Sierra Chart, then this is the best way to do it.

Refer to the information here:
Delayed Exchange Data Feed
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-11-11 01:09:49]
User192201 - Posts: 19
Okay I got AMP - account - Do, I need to do anything more to get the real time data? Or do I have still do the manual step every month ?
[2020-11-30 20:24:52]
User192201 - Posts: 19
I set up the AMP live trading setup on their website - but I still don't see real time data
[2020-11-30 22:33:00]
John - SC Support - Posts: 30444
You need to connect Sierra Chart to the trading service that you will be using with AMP.

If you are connecting to CQG, then follow these Setup Instructions:
CQG Trading Platform Service: Setup Instructions

If you are using the Sierra Chart Order Routing Service, then follow these Setup Instructions:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#SetupInstructions
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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