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Date/Time: Wed, 08 May 2024 22:38:05 +0000



Denali + Sierra Chart Exchange Data Feed

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[2020-07-08 20:10:43]
User255336 - Posts: 28
Hello, I tried researching this in advance, however it was not clear to me if I could use both the Denali feed and the Exchange Data Feed at the same time - do I need a separate Sierra Chart account, or can I activate both on my account?

For example: I just want CME data, and U.S. Equities (NYSE, NASDAQ, AMEX, BATS)

Is it as easy as just activating the $35 per month (100 symbols) Sierra Chart Exchange Data Feed and addin the $10.50 for U.S. Equities?
Date Time Of Last Edit: 2020-07-08 20:13:34
[2020-07-08 21:31:20]
Sierra Chart Engineering - Posts: 104368
Yes, it is as you state. You already have the Denali Exchange Data Feed active, so you would need to activate the Sierra Chart Exchange Data Feed with the U.S. Equities exchange. Refer to the Setup Instructions here for the Sierra Chart Exchange Data Feed:
Sierra Chart Exchange Data Feed: Setup Instructions

In any month in which you are paying for both the Denali Exchange Data Feed and the Sierra Chart Exchange Data Feed, you will receive a $12.00 USD credit to your account to help offset some of the cost of having to use both data feeds.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-09 11:40:24]
User255336 - Posts: 28
Are any plans to provide market depth for equities on the horizon? You've done an excellent job with the Denali feed, I must say!
[2020-07-09 13:30:22]
User255336 - Posts: 28
I have activated the feed and have been able to pull up symbols. It does not look like the charts are updating, however. Does this feed show pre market activity?
[2020-07-09 20:24:19]
Sierra Chart Engineering - Posts: 104368
The answer is no to post #3. This is far too expensive.

You should be receiving real-time data for US equities. Tell us one symbol that is not receiving real-time data and follow the instructions below.

Does this feed show pre market activity?
Yes. Refer to Session Times:
Chart Session Times

----

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-09 20:30:33]
User255336 - Posts: 28
Everything is fine - the feed worked great all day. No pre market data was probably due to the fact that the session start time was set to 9:30. I appreciate your efforts.
[2020-07-13 00:44:40]
UserAR - Posts: 60
SC Engineering:

Regarding post #3, does this mean there are no plans for Level 2 (full market depth) for US equities? If this is a cost issue, could you limit it to only a few symbols at a time that could get full depth at the same time? (just an idea) Thanks
[2020-07-13 01:02:48]
Sierra Chart Engineering - Posts: 104368
Yes that is correct.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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