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Date/Time: Fri, 19 Apr 2024 00:16:01 +0000



DOM not showing full inventory only current price

View Count: 728

[2020-07-01 14:43:34]
marketmayhem - Posts: 10
Hello-
I was connected and displaying full book (DOM), I was disconnected, and then when I re-connected I only had the current price.


DOM should be attached
imageDOM.png / V - Attached On 2020-07-01 14:42:52 UTC - Size: 19.25 KB - 250 views
[2020-07-01 15:04:46]
John - SC Support - Posts: 30953
First, exit from Sierra Chart and then login using the Force Login option. Refer to the information here:
Sierra Chart - Software Login Instructions: Forced Login

If you continue to have an issue with the depth levels, then refer to the following:
File Menu: Not Receiving the Full Number of Market Depth Levels
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-07-01 15:09:28]
marketmayhem - Posts: 10
please close maybe it was a hiccup on my data all of sudden i was disconnected, then reconnected full dom came back

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