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Direct MessagesDate/Time: Fri, 19 Apr 2024 03:30:41 +0000
Trial/Delayed Data
View Count: 702
| [2020-05-20 13:01:19] |
| User383213 - Posts: 6 |
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Hello, New to Sierra Charts here. I have paid for the services as per attached and applied for an account with AMP. In the meantime my data is delayed. Is there a way to have realtime data while I wait on AMP? Thanks, Vince |
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| [2020-05-20 19:40:51] |
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The problem is that your Uniform Subscriber Agreement was rejected since you did not enter a Clearing Firm or a Trading Account Number. Complete this again here: https://www.sierrachart.com/UserControlPanel.php?page=ExchangeAgreements Another option would be to activate the Professional rate exchanges. But we really do not recommend this, as they are very expensive. Otherwise, your best option to wait for your AMP account to get opened and have everything setup through them. You will have the delayed data in the meantime. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-05-20 19:48:07] |
| User383213 - Posts: 6 |
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I resigned the agreement with my AMP Futures account number. Thanks! Vince |
| [2020-05-21 00:59:03] |
| SC Support - Posts: 1789 |
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Hi Vince, I see your Market Data Agreements were accepted. One missing element now would be for you to login to your Futures Trading Account at AMP, logging into your trading account verifies it and allows us to provide you with the discounted CME Exchange Fees: Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees Also available to you at AMP is the Sierra Chart Order Routing service (a collaboration with TT), you can use this in conjunction with your Denali Data Feed Sierra Chart / Trading Technologies Futures Order Routing Service |
| [2020-05-21 01:08:51] |
| User383213 - Posts: 6 |
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I don't have the login info yet as my initial bank wire hasn't hit AMP. I understand once the wire hits AMP they will give me login info?
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| [2020-05-21 01:47:46] |
| SC Support - Posts: 1789 |
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Hi Vince, you should see live Data Flowing to your charts now, see below the set-up instructions for the Denali Data Feed: Denali Exchange Data Feed: *Setup Instructions: Sierra Chart Software Instructions* |
| [2020-05-21 01:52:29] |
| User383213 - Posts: 6 |
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It is working! Great customer service! Thank you!
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