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Date/Time: Fri, 29 Mar 2024 08:52:22 +0000



Ver 2070 - Denali

View Count: 514

[2020-03-25 13:01:34]
NRGTrader - Posts: 351
If I am subscriber to Denali data AND and not using SC for order entering, can I somehow disconnect GAIN account completely from SC and still have Denali update charts realtime? Currently data/trader service set to GAIN with allow other data services checked. I am receiving SC data feed from Denali.
[2020-03-25 19:43:19]
Sierra Chart Engineering - Posts: 104368
Yes, you can disconnect from GAIN and still have the Denali feed functional. Just be aware that you will still need to connect to your Gain trading account once a month in order to qualify for the lower priced Non-Professional CME Exchange fees.

Refer to the information here:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

Also be aware that when you first switch to SC Data - All Services from GAIN, you will need to change your symbols by selecting Edit >> Translate Symbols to Current Service. Refer to the information here:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2020-03-25 19:54:58]
NRGTrader - Posts: 351
1. I presume the first step means connect Gain to Sierra Chart, correct?
2. Will the second step, which BTW I already completed for Denali, need to be completed each time AFTER I connect Gain to Sierra on a monthly basis (assuming the answer to #1 is "yes").

Thank you

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