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Direct MessagesDate/Time: Thu, 25 Apr 2024 08:24:15 +0000
LMAX demo
View Count: 1583
| [2020-03-24 23:40:16] |
| phaedonk - Posts: 350 |
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(from ticket text) Ok, after a little evaluation it is very clear that the data for LMAX demo is very very bad, while your FXCM feed is by far the best I have ever seen for FX, CFD (please do not ever ever get rid of it, the detail in the tick level is phenomenal and my trading method depends on this clarity in tick bars). So, disregard the questions in previous posts, as I do not want to hassle you. The question that matter for me is: 1) Can I trade with LMAX and use FXCM data feed? I did some tests and while they have the same symbol, the data is coming from the LMAX demo feed and it is very bad, very few updates and gaps all around, not tradable information. I cannot see how I can change to FXCM feed, as they have the same symbol. 2) Does anything change if I get a live LMAX account? I believe it will have a better data feed, but probably I would still like to use FXCM feed and use a quote symbol to trade with LMAX. But I would need to be able to change between them if, for example, there is a delay in fxcm feed, as it sometimes happens. Thank you. |
| [2020-03-25 08:31:45] |
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1. Yes by installing another instance of Sierra Chart set to use SC Data-All Services and following the instructions here: https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart 2. The historical data when using an LMAX demo, is the same as the real-time data. So you can use that as a basis to make a judgment. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-03-25 08:32:22
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| [2020-04-05 23:11:00] |
| phaedonk - Posts: 350 |
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This solution is not very practical, especially compared to trading via IB where I use your FXCM feed and use IB's quote symbol to trade. It is adding complexity. Is it possible for LMAX symbols to be changed in SC (eg. EURUSD-LMAX) so that a single instance can be used to trade via LMAX and use your forex feed? That only seems fair so that all users have the same ease of use no matter the broker they use. I'm guessing there is no technical difficulty for this, though not sure of course. Date Time Of Last Edit: 2020-04-09 22:04:27
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| [2020-04-13 10:26:49] |
| phaedonk - Posts: 350 |
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So, is it possible?
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| [2020-04-13 10:37:43] |
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No we definitely cannot change the symbol format at all. This would create a huge major disruption for users and will be a major major complication and major impacts. We would not even think about this for a microsecond. It would be highly irresponsible. Not to mention tens of thousands of dollars worth of expense on our part.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-13 10:38:33
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| [2020-04-13 10:46:19] |
| phaedonk - Posts: 350 |
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And having the exact same symbol for two data services is responsible and efficient?
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| [2020-04-13 19:19:37] |
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LMAX and FXCM are wholly separate services. We use the symbols that the trading service uses. We do not modify them. And once that was done, many years ago for a particular service, we cannot change them.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-04-26 17:42:05] |
| phaedonk - Posts: 350 |
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Can I use the instructions at Using DTC Server for Data and Trading in Another Sierra Chart Instance ? Or should it be an independent copy, via a normal installation? Also, I am assuming there is no delay in the data being relayed between instances? EDIT: Ok, I am confused. I went ahead and installed another copy of SC by copying and pasting the folder (making any necessary adjustments in Data folder). I was under the impression that the Source Service will be SC data all services (and will feed the data to the destination) and the destination will be LMAX Live Trading DTC It seems I have it backwards? In post #2, you are saying that the destination will use SC Data-All services (new edit: actually you do not say that, I made the assumption that you do. But still I need clarification). Is that correct? Should I connect to LMAX in the Source instant? Also, should I follow Instructions #13 in your link, and change symbol settings? Should I leave Symbol Service Code as LMAX or change to FXCM, which is the data I want? Your instruction says to leave as-is (LMAX) Can you please clarify the exact procedure I should follow? Thank you. Date Time Of Last Edit: 2020-04-26 19:56:07
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| [2020-04-26 21:22:20] |
| phaedonk - Posts: 350 |
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Ok, I think I figured it out. Used SD Data-all services as Source, LMAX as destination. Changed symbol settings to get data from source copy. Question: say fxcm feed starts lagging (happens sometimes in fast markets). How can I then open a new chart and view the data (eg EURUSD) from the LMAX feed? Do I need to create a duplicate Symbol with another name, that gets its data from LMAX? Thanks. |
| [2020-04-27 00:11:53] |
| AlexPereira - Posts: 197 |
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If I may intrude on this conversation, hope not disturbing... Ok, after a little evaluation it is very clear that the data for LMAX demo is very very bad, while your FXCM feed is by far the best I have ever seen for FX, CFD (please do not ever ever get rid of it, the detail in the tick level is phenomenal and my trading method depends on this clarity in tick bars). SC, can you comment on this? As my account details, I have a LMAX account and FXCM account and honestly, I prefer the LMAX feed. ( And I will only say that I prefer it, out of respect for FXCM ) SC is in your opinion, FXCM data feed much better than LMAX's one? |
| [2020-04-27 08:27:12] |
| phaedonk - Posts: 350 |
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@SC : Besides the question in #9, I also have the following issue: any orders in the source installation (SC Data service) appear in the order window of the destination installation (LMAX service). How is that possible? Is it because of the way I installed (copy pasted folder)? Is there a setting that I need to change so this does not happen? EDIT: Also another issue: The bid and ask in the chart come from FXCM feed, and not LMAX! This is serious as I cannot tell what my broker's real spread is at the moment, and what my price would be if I entered. What is the fix for this? When I traded with IB, I entered the IDEALPRO symbol in Trade and Current quote symbol, in chart settings, and I would get the correct bid and ask in the chart header (and in a study I used to give me the spread). Now? I tried to input the same symbol (eg GBPUSD in both Symbol and Trade symbol fields), but I still get the FXCM bid and ask! @AlexPereira : just look at a 2v or 10v chart with both feeds. The density of ticks and gaps in tick bars will answer your question. Date Time Of Last Edit: 2020-04-27 10:04:56
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| [2020-04-27 19:17:08] |
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Is it because of the way I installed (copy pasted folder)? Yes.We will see about adding separate symbols for FXCM when using LMAX. Not sure how soon we can get to this though. The bid and ask in the chart come from FXCM feed, and not LMAX! This is serious as I cannot tell what my broker's real spread is at the moment, and what my price would be if I entered. What is the fix for this? None until we do the above.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-27 19:20:03
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| [2020-04-27 20:00:06] |
| phaedonk - Posts: 350 |
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As I understand, at this moment, it is not possible for me to either: 1) view the prices I am trading at, when using the SC 'Using DTC Server For Data And Trading In Another SC Instance' capability. (this is clear in your answer) 2) view the LMAX price feed, using the DTC service, if a problem arises with the FXCM feed. To do that I assume I would need to have a 3rd installation where only LMAX service is connected. 3) "Is it because of the way I installed (copy pasted folder)? Is there a setting that I need to change so this does not happen?": you only answered the first part here, should I make a clean installation or can I change a file or setting? The above issues (1 and 2) will both be solved with new LMAX symbols. You acknowledge that. I understand that changing the symbols might be some work, and may inconvenience some users (unless you can only change in this used service combination). But it is the correct solution, for many reasons (ability to trade the correct prices, streamlining, ability for all users to use all SC features etc). As you are engineering driven, you understand that the current way is not the best way. Also, this is very important for me personally, so I urge you to do this as soon as possible. Please, keep me posted. Thank you. |
| [2020-04-27 22:54:28] |
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This will have to be considered a chargeable support request. You are not satisfied with anything. You are not happy with LMAX. You are not happy with FXCM.And all this crap gets dumped on us. Please have LMAX send over $1000 to cover the cost regarding setting up the FXCM symbols for LMAX. (no it is not that expensive) We are not even your broker. You are expecting so much for so little. And we are sure as hell not going to cause major problems for our other users using LMAX by changing LMAX symbols. You do not even understand the consequence of what you are asking about. We are never going to change the symbols. That creates a huge monumental problem with things you are not even aware of. If you notice the FXCM data feed lagging at times it makes us wonder if, the transmission from FXCM of the FIX data to our servers is exceeding available bandwidth. But we really do not know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-27 23:23:56
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| [2020-04-27 23:00:56] |
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3. Refer to the section for what files contains the trading related data: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation: Transferring Sierra Chart Settings and Data From Existing Installation to New Installation (Step 5) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-27 23:24:32
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| [2020-04-27 23:44:10] |
| phaedonk - Posts: 350 |
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English may not be my first language, but I know very well what I am talking about. You are not understanding the significance that this limitation has on the image of your product. To have an integrated FX feed that you only provide to some of your customers. First of all, I am very happy with SC overall, have been a user for 10+ years and think it is the greatest trading platform. Have advertised it via word of mouth many many times. Moving on. I do not consider FXCM even to be a part of this discussion. I consider this FX feed to be the SIERRA CHART FX feed (it is your business where you source it from). It is an excellent feed btw as I stated above. I don't know where you got the thought that "I am not satisfied with anything". You are making a push for customers to abandon Interactive Brokers. I listened to you and I did that. I will be trading FX with LMAX and later futures with AMP. But in order to do that, I want to use the feed that you are providing. The same way I will be using your DENALI futures feed and your routing service. Is that too much to ask for? Maybe. I want to use your feed, that should make you happy. Now, obviously you had not anticipated such a use case, and sometime in the past you decided that it is ok for two trading services to have the same symbols. Is this me "dumping this crap on you"? Or was it a decision you made that has this unintended consequence? Your frustration tells me it is not me you are upset with. It is your decision what you will do of course. I cannot force you. PS. I would probably be your client if you were a broker. |
| [2020-04-29 00:09:49] |
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We have added the FXCM symbols, you will see them in File >> Find Symbol. You no longer need to use the data sharing method which is more advanced. It is not hard to use, but it is something we would rather avoid providing support for and one potential problem is if you forget to run the source instance. The problem is the exchange market data policies, now are requiring it more and more. The symbols are listed in Forex-FXCM 3. Additionally, the orders are in the TradeOrdersList.data file. That file can be deleted when Sierra Chart is not running. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-04-29 00:11:43
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| [2020-04-29 23:50:25] |
| phaedonk - Posts: 350 |
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Thank you very much for this. I appreciate it a lot.
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