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Date/Time: Sat, 04 May 2024 04:14:39 +0000

How to Post a Message for Support

unable to use denali, intraday

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[2020-03-03 22:48:14] #1 [Go To First Post]
User156295 - Posts: 104
Hello I have Denali from AMP, I have bundle CME data feed from AMP. I do all according this instructions https://support.ampglobal.com/hc/en-us/articles/360042515233-Sierra-Chart-Denali-Data-Feed-Trading-Technologies-TT-Trade-Routing-Pricing-Setup-Guide I connect to SC Futures Order Routing/Data as decribed but I do not have real time data feed. I was trying to open ES intraday chart, there were some downloads but at the end it finished 15 min before actual time on 1min bar. Really do not hav any idea what is going on and how to manage. Pls help Thank you

[2020-03-04 00:19:58] #2 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Make sure the symbols are correct by selecting Edit >> Translate Symbols to Current Service when the Chartbook is open. If there still is a problem follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2020-03-04 09:16:57] #3 [Go To First Post]
User156295 - Posts: 104
The problem still persists. Below pls find log Software version: 2059 64-bit \| 2020-03-04 10:15:30.325 Enabled for: Sierra Chart Historical Data Service. \| 2020-03-04 10:15:30.326 Enabled for: Denali Real-Time Exchange Data Feed. \| 2020-03-04 10:15:30.326 Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2020-03-04 10:15:30.326 Enabled for exchange2: CME (Trading Account Required) \| 2020-03-04 10:15:30.326 Enabled for exchange2: CBOT (Trading Account Required) \| 2020-03-04 10:15:30.326 Enabled for exchange2: COMEX (Trading Account Required) \| 2020-03-04 10:15:30.326 Enabled for exchange2: NYMEX (Trading Account Required) \| 2020-03-04 10:15:30.326 Allow Support for Sierra Chart Data Feeds is disabled. \| 2020-03-04 10:15:30.326 Current selected Data/Trading service: SC Futures Order Routing/Data \| 2020-03-04 10:15:30.326 Custom symbol settings values: enabled \| 2020-03-04 10:15:30.326 Chart Update Interval: 10 \| 2020-03-04 10:15:30.326 Intraday Data Storage Time Unit: 0 \| 2020-03-04 10:15:30.326 Time Zone: +01:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) \| 2020-03-04 10:15:30.326 2020-03-04 10:15:30 Local computer time \| 2020-03-04 10:15:30.326 2020-03-04 09:15:30 Local computer time in UTC \| 2020-03-04 10:15:30.326 2020-03-04 10:15:30 Local computer time in SC Time Zone \| 2020-03-04 10:15:30.326 2020-03-04 09:14:56 Server time in UTC \| 2020-03-04 10:15:30.326 Local computer UTC time and Server UTC time difference: 4 seconds. \| 2020-03-04 10:15:30.326 Program path: C:\SierraChart\ \| 2020-03-04 10:15:30.326 Data Files path: C:\SierraChart\Data\ \| 2020-03-04 10:15:30.326 OS Version Number: 10.0 \| 2020-03-04 10:15:30.326 Locale Setting: C \| 2020-03-04 10:15:30.326 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:15:30.633 DTC Client socket (1) \| Creating socket. \| 2020-03-04 10:15:30.634 DTC Client socket (1) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:15:30.634 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:30.777 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:30.777 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:30.777 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:30.943 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:30.943 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:31.087 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:31.087 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:31.087 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:31.087 DTC Client socket (1) \| CloseSocket call. \| 2020-03-04 10:15:31.087 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:31.087 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:31.087 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:31.087 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:31.228 DTC Client socket (1) \| Closed. \| 2020-03-04 10:15:31.229 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:15:33.093 DTC Client socket (1) \| Creating socket. \| 2020-03-04 10:15:33.093 DTC Client socket (1) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:15:33.094 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:33.324 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:33.324 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:33.324 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:33.499 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:33.499 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:34.108 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:34.109 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:34.109 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:34.109 DTC Client socket (1) \| CloseSocket call. \| 2020-03-04 10:15:34.109 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:34.109 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:34.109 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:34.109 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:34.252 DTC Client socket (1) \| Closed. \| 2020-03-04 10:15:34.252 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:15:36.101 DTC Client socket (1) \| Creating socket. \| 2020-03-04 10:15:36.102 DTC Client socket (1) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:15:36.102 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:36.244 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:36.244 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:36.244 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:36.405 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:36.405 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:37.000 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:37.000 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:37.000 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:37.000 DTC Client socket (1) \| CloseSocket call. \| 2020-03-04 10:15:37.001 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:37.001 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:37.001 DTC Client socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:37.001 File >> Disconnect selected. \| 2020-03-04 10:15:37.047 DTC Client socket (3) \| CloseSocket call. \| 2020-03-04 10:15:37.048 DTC Client socket (0) \| CloseSocket call. \| 2020-03-04 10:15:37.048 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:37.048 SC Futures Order Routing/Data \| Disconnected. \| 2020-03-04 10:15:37.048 DTC Client socket (3) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:37.048 DTC Client socket (1) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:37.142 DTC Client socket (1) \| Closed. \| 2020-03-04 10:15:37.142 DTC Client socket (3) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:37.201 DTC Client socket (3) \| Closed. \| 2020-03-04 10:15:37.201 HD Request # 4 \| Downloading Intraday chart data for ESH20_FUT_CME to the file ESH20_FUT_CME.scid. Service: cme \| 2020-03-04 10:15:37.920 HD Request # 4 \| Download start date-time: 2020-03-04 10:14:58.000 \| 2020-03-04 10:15:37.921 HD Request # 4 \| Using server: ds23.sierracharts.com port 10149 \| 2020-03-04 10:15:37.921 Socket (1) \| Creating socket. \| 2020-03-04 10:15:37.921 Socket (1) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:15:37.921 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:38.216 HD Request # 4 \| Sending historical data logon request message. \| 2020-03-04 10:15:38.216 HD Request # 4 \| Requesting Intraday data. Start date-time: 2020-03-04 10:14:58. Record interval: 0. Symbol: ESH20 \| 2020-03-04 10:15:38.819 HD Request # 4 \| Decompressing data. \| 2020-03-04 10:15:38.963 HD Request # 4 \| Receiving Intraday data for ESH20_FUT_CME starting at 2020-03-04 10:14:58 \| 2020-03-04 10:15:38.964 Socket (1) \| CloseSocket call. \| 2020-03-04 10:15:38.965 HD Request # 4 \| Historical data for ESH20_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-03-04 10:15:38.965 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:38.965 Historical data download thread signaled to stop. \| 2020-03-04 10:15:38.965 HD Request # 4 \| Timestamp of first Intraday data file record written: 2020-03-04 10:15:00 \| 2020-03-04 10:15:38.965 HD Request # 4 \| Received 251 records from 2020-03-04 10:14:58.000 to 2020-03-04 10:15:39.002 (41.0 seconds) and wrote 250 records for ESH20_FUT_CME \| 2020-03-04 10:15:38.965 HD Request # 4 \| Completion time: 1s \| 2020-03-04 10:15:38.973 HD Request # 4 \| Intraday data download complete for ESH20_FUT_CME. Unique request ID: 4 \| 2020-03-04 10:15:38.973 Removing historical data download ID 4. \| 2020-03-04 10:15:38.973 HD Request # 4 \| Enabling Intraday chart updating for symbol. \| 2020-03-04 10:15:38.973 Triggering next historical data download in queue. \| 2020-03-04 10:15:38.973 Socket (1) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:39.108 Socket (1) \| Closed. \| 2020-03-04 10:15:39.108 SC Futures Order Routing/Data \| Connecting to the server futurestrading2.sierracharts.com. Port 11098 \| 2020-03-04 10:15:46.328 DTC Client socket (1) \| Creating socket. Using TLS 1.2. \| 2020-03-04 10:15:46.355 DTC Client socket (1) \| Connecting to IP: 208.185.224.129. \| 2020-03-04 10:15:46.355 SC Futures Order Routing/Data \| Connected to server. \| 2020-03-04 10:15:46.508 SC Futures Order Routing/Data \| Starting socket receive thread. \| 2020-03-04 10:15:46.508 SC Futures Order Routing/Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:46.508 SC Futures Order Routing/Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:46.995 SC Futures Order Routing/Data \| Sending logon request message. \| 2020-03-04 10:15:46.995 SC Futures Order Routing/Data \| Received logon response. \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| Server Name: SC DTC Server. \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| Successfully connected. Connected to SC DTC Protocol server. Service=trading_technologies.trading\|SymbolSettings=trading_technologies_v2.trading. \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| Trading is supported. \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| Order cancel and replace is supported. \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| OCO Orders supported. \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| Bracket Orders supported. \| 2020-03-04 10:15:47.150 SC Futures Order Routing/Data \| Connected to data and trading server. \| 2020-03-04 10:15:47.150 Triggering next historical data download in queue. \| 2020-03-04 10:15:47.150 Triggering next historical data download in queue. \| 2020-03-04 10:15:47.150 Triggering next historical data download in queue. \| 2020-03-04 10:15:47.150 Triggering next historical data download in queue. \| 2020-03-04 10:15:47.150 Updated verified funded futures trading account ending date to: 2020-04-05 09:15:47 \| 2020-03-04 10:15:47.150 Using SC exchange feed2. Symbol: ES?##_FUT_CME \| 2020-03-04 10:15:47.169 Mapping ESH20_FUT_CME to ESH20. Service code: cme \| 2020-03-04 10:15:47.169 SC DTC Delayed Exchange Data \| Starting real-time market data updates for: ESH20_FUT_CME (ESH20). ID: 1 Service code: cme \| 2020-03-04 10:15:47.169 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:15:47.169 SC DTC Delayed Exchange Data \| Requesting security definition data for: ESH20_FUT_CME (ESH20). ID: 1 \| 2020-03-04 10:15:47.169 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:15:47.169 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:15:47.170 Using SC exchange feed2. Symbol: ES?##_FUT_CME \| 2020-03-04 10:15:47.183 Added historical Intraday data request for ESH20_FUT_CME to the queue. \| 2020-03-04 10:15:47.183 Intraday data recording state for symbol ESH20_FUT_CME is set to download 'Pending'. \| 2020-03-04 10:15:47.183 Triggering next historical data download in queue. \| 2020-03-04 10:15:47.183 Delaying start of download for ESH20_FUT_CME \| 2020-03-04 10:15:47.206 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:47.312 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:47.312 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:47.312 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:47.482 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:47.482 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:47.645 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:47.645 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:47.645 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:47.645 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:15:47.646 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:47.646 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:47.646 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:47.646 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:47.793 DTC Client socket (2) \| Closed. \| 2020-03-04 10:15:47.793 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:15:49.638 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:15:49.638 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:15:49.638 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:49.782 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:49.782 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:49.782 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:49.963 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:49.963 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:50.111 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:50.111 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:50.111 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:50.111 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:15:50.112 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:50.112 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:50.112 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:50.112 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:50.257 DTC Client socket (2) \| Closed. \| 2020-03-04 10:15:50.257 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:15:52.101 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:15:52.101 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:15:52.102 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:52.244 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:52.244 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:52.244 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:52.396 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:52.396 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:52.568 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:52.568 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:52.568 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:52.568 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:15:52.568 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:52.568 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:52.568 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:52.568 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:52.710 DTC Client socket (2) \| Closed. \| 2020-03-04 10:15:52.710 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:15:54.555 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:15:54.555 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:15:54.555 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:54.719 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:54.719 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:54.719 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:54.866 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:54.866 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:55.023 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:55.023 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:55.023 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:55.023 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:15:55.023 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:55.023 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:55.023 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:55.023 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:55.171 DTC Client socket (2) \| Closed. \| 2020-03-04 10:15:55.171 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:15:57.024 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:15:57.024 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:15:57.024 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:57.167 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:57.167 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:57.167 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:57.340 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:57.340 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:57.499 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:57.499 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:57.499 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:57.499 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:15:57.500 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:57.500 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:57.500 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:57.500 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:15:57.641 DTC Client socket (2) \| Closed. \| 2020-03-04 10:15:57.641 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:15:59.498 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:15:59.499 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:15:59.499 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:15:59.642 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:15:59.642 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:15:59.642 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:15:59.788 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:15:59.788 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:15:59.944 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:15:59.944 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:15:59.944 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:15:59.944 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:15:59.945 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:15:59.945 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:15:59.945 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:15:59.945 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:00.087 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:00.087 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:01.949 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:01.950 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:01.950 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:02.093 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:02.093 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:02.093 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:02.238 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:02.238 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:02.410 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:02.410 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:02.410 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:02.410 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:02.411 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:02.411 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:02.411 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:02.411 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:02.551 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:02.551 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:04.397 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:04.398 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:04.398 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:04.541 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:04.541 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:04.541 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:04.698 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:04.698 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:04.854 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:04.854 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:04.854 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:04.854 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:04.855 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:04.855 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:04.855 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:04.855 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:04.997 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:04.997 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:06.851 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:06.851 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:06.852 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:06.994 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:06.994 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:06.995 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:07.147 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:07.147 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:07.763 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:07.763 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:07.763 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:07.763 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:07.763 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:07.763 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:07.763 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:07.763 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:07.905 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:07.905 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:09.765 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:09.766 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:09.766 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:09.910 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:09.910 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:09.910 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:10.062 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:10.062 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:10.656 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:10.656 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:10.656 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:10.656 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:10.657 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:10.657 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:10.657 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:10.657 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:10.799 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:10.799 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:12.649 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:12.649 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:12.650 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:12.793 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:12.793 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:12.793 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:12.954 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:12.954 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:13.111 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:13.111 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:13.111 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:13.111 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:13.112 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:13.112 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:13.112 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:13.112 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:13.254 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:13.254 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:15.102 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:15.103 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:15.103 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:15.256 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:15.256 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:15.256 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:15.420 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:15.420 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:15.595 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:15.595 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:15.595 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:15.595 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:15.596 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:15.596 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:15.596 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:15.596 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:15.738 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:15.738 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:17.589 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:17.589 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:17.590 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:17.733 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:17.733 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:17.734 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:17.902 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:17.902 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:18.058 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:18.058 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:18.058 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:18.058 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:18.059 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:18.059 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:18.059 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:18.059 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:18.201 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:18.201 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:20.054 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:20.055 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:20.055 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:20.199 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:20.199 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:20.199 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:20.351 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:20.351 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:20.508 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:20.508 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:20.508 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:20.508 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:20.509 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:20.509 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:20.509 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:20.509 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:20.650 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:20.650 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:22.512 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:22.512 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:22.512 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:22.655 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:22.655 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:22.655 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:22.813 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:22.813 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:22.972 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:22.972 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:22.972 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:22.972 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:22.972 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:22.972 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:22.972 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:22.972 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:23.114 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:23.114 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:24.962 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:24.963 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:24.963 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:25.106 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:25.106 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:25.106 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:25.259 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:25.259 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:25.424 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:25.424 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:25.424 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:25.424 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:25.425 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:25.425 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:25.425 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:25.425 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:25.581 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:25.581 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:27.418 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:27.419 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:27.419 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:27.563 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:27.563 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:27.563 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:27.729 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:27.729 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:27.885 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:27.885 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:27.885 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:27.885 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:27.885 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:27.885 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:27.886 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:27.886 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:28.028 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:28.028 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:29.882 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:29.883 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:29.883 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:30.026 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:30.026 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:30.026 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:30.197 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:30.197 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:30.353 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:30.353 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:30.353 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:30.353 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:30.354 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:30.354 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:30.354 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:30.354 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:30.496 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:30.496 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:32.351 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:32.352 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:32.352 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:32.496 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:32.496 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:32.496 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:32.670 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:32.670 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:32.829 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:32.829 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:32.829 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:32.829 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:32.829 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:32.829 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:32.829 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:32.829 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:32.971 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:32.971 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:34.825 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:34.825 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:34.826 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:34.969 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:34.969 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:34.969 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:35.130 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:35.130 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:35.286 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:35.286 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:35.286 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:35.286 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:35.286 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:35.286 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:35.286 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:35.286 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:35.427 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:35.427 SC DTC Delayed Exchange Data \| Connecting to the server ds23.sierracharts.com. Port 10043 \| 2020-03-04 10:16:37.274 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:37.275 DTC Client socket (2) \| Connecting to IP: 216.1.90.130. \| 2020-03-04 10:16:37.275 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:37.419 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:37.420 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:37.420 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:37.569 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:37.569 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:37.730 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:37.730 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:37.730 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:37.730 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:37.730 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:37.730 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:37.730 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:37.731 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:37.872 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:37.872 SC DTC Delayed Exchange Data \| Connecting to the server ds21.sierracharts.com. Port 10044 \| 2020-03-04 10:16:39.726 DTC Client socket (2) \| Creating socket. \| 2020-03-04 10:16:39.726 DTC Client socket (2) \| Connecting to IP: 216.1.90.129. \| 2020-03-04 10:16:39.727 SC DTC Delayed Exchange Data \| Connected to server. \| 2020-03-04 10:16:39.869 SC DTC Delayed Exchange Data \| Starting socket receive thread. \| 2020-03-04 10:16:39.869 SC DTC Delayed Exchange Data \| Sending encoding request to server: Binary VLS \| 2020-03-04 10:16:39.870 SC DTC Delayed Exchange Data \| Setting DTC encoding to Binary VLS \| 2020-03-04 10:16:40.035 SC DTC Delayed Exchange Data \| Sending logon request message. \| 2020-03-04 10:16:40.035 SC DTC Delayed Exchange Data \| Received logon response. \| 2020-03-04 10:16:40.193 SC DTC Delayed Exchange Data \| Server Name: SC Real-Time Server. \| 2020-03-04 10:16:40.193 SC DTC Delayed Exchange Data \| Server protocol version: 8. Client protocol version: 8 \| 2020-03-04 10:16:40.193 SC DTC Delayed Exchange Data \| Logon error received from server: Username not authorized. \| 2020-03-04 10:16:40.193 DTC Client socket (2) \| CloseSocket call. \| 2020-03-04 10:16:40.194 SC DTC Delayed Exchange Data \| Disconnected from the server. \| 2020-03-04 10:16:40.194 SC DTC Delayed Exchange Data \| Data feed disconnected. Will reconnect in 2 seconds. \| 2020-03-04 10:16:40.194 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2020-03-04 10:16:40.194 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2020-03-04 10:16:40.334 DTC Client socket (2) \| Closed. \| 2020-03-04 10:16:40.334

[2020-03-04 10:07:48] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You need to enable Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds . Once you do that reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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