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Date/Time: Fri, 03 May 2024 08:49:57 +0000



Rithmic Data Delay

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[2020-03-02 15:33:56]
John Mc - Posts: 32
In reviewing my charts it looks like my Rithmic data feed is delayed by 10-15 minutes. How do I change this to get real time data?
I want to trade some futures contracts and need to have current data.
[2020-03-02 18:56:01]
Sierra Chart Engineering - Posts: 104368
Our server shows your Data/Trade Service Settings are not set to Rithmic, but rather is set to SC Data - All Services. This would explain why you are getting the Delayed Exchange Data Feed:
Delayed Exchange Data Feed

In order to get the Rithmic data you would need to change Global Settings >> Data/Trade Service Settings >> Service to use Rithmic.

Also we have discontinued all technical support for Rithmic and recommend this service:
Sierra Chart / Trading Technologies Futures Order Routing Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-03-02 19:03:07

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