Support Board
Date/Time: Tue, 04 Nov 2025 13:33:31 +0000
Datafeed / RTrader login
View Count: 1080
| [2020-02-04 15:14:05] |
| User312224 - Posts: 8 |
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I have completed all my payments and agreements, but I still cannot log in to my platform (sierra chart), no data feed registered? Can you please help me with what else I should do. furthermore i cannot register with rtrader to see my account balance. Registration is only possible with a valid data feed, but I have registered and paid for it. I would also need your help here. Thank you very much. best regards |
| [2020-02-04 21:21:36] |
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We have discontinued technical support for Rithmic. So you will need to contact your broker AMP about this. You cannot use the Denali data feed without a funded trading account. We recommend that you follow this solution here since you have an account with AMP: Easy Solution to CME Funded Trading Account Requirement Select Global Settings >> Data/Trade Service Settings. Set the Service to SC Data - All Services. After that, select this command: Edit Menu: Edit >> Translate Symbols To Current Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2020-02-04 21:22:59
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