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Direct MessagesDate/Time: Fri, 19 Apr 2024 04:57:43 +0000
Gain data issue
View Count: 502
| [2020-01-21 18:02:40] |
| User361037 - Posts: 2 |
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I am seeing some discrepancies with the market depth on GAIN vs Sierra. I have a customer who is also having the same issue and is also having problems with his charts.
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| [2020-01-21 19:09:34] |
| John - SC Support - Posts: 30953 |
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Refer to the information here: Announcement Regarding Gain Capital For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-01-21 23:13:41] |
| John - SC Support - Posts: 30953 |
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Here is information about the issue: DATA We are going to set you up for free with our Denali exchange data feed for now: Denali Exchange Data Feed This will resolve the problem for the CME group exchanges. Let us know if you require market depth data. Check your email to complete the market data agreements. The links to the agreements go to the email address you have set here: https://www.sierrachart.com/UserControlPanel.php?page=ManageAccountInfo When you complete the agreements, post here when done. If your customer has not already done so, have them post to the board noting the Gain Capital Data Problem, and we will get them setup for the Denali Exchange Data Feed as well. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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