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Date/Time: Thu, 18 Apr 2024 17:34:30 +0000

How to Post a Message for Support

is there is a problem today with data from Gain ?

View Count: 685

[2020-01-20 15:45:21] #1 [Go To First Post]
User879838 - Posts: 32
not working well in sierra :-( thanks Gabriel

[2020-01-20 15:45:37] #2 [Go To First Post]
Sierra Chart - Max - Posts: 5589
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support

[2020-01-20 16:21:49] #3 [Go To First Post]
User879838 - Posts: 32
Reading Internal Order ID file. \| 2020-01-20 18:20:21.766 Reading Trade Orders file. \| 2020-01-20 18:20:21.939 Reading Trade Positions file. \| 2020-01-20 18:20:21.939 Reading Account Balance file. \| 2020-01-20 18:20:21.940 UDPListener (1460). Port 22904 \| Listening on UDP port 22904. \| 2020-01-20 18:20:21.965 Software version: 2037 64-bit \| 2020-01-20 18:20:21.965 Usage end date: 2020-02-10 \| 2020-01-20 18:20:21.965 Enabled for: Advanced Features 2. \| 2020-01-20 18:20:21.965 Enabled for: Sierra Chart Historical Data Service. \| 2020-01-20 18:20:21.965 Enabled for: Delayed Denali Real-Time Exchange Data Feed. \| 2020-01-20 18:20:21.965 Allow Support for Sierra Chart Data Feeds is enabled. \| 2020-01-20 18:20:21.965 Current selected Data/Trading service: GAIN Capital/OEC \| 2020-01-20 18:20:21.965 Custom symbol settings values: enabled \| 2020-01-20 18:20:21.965 Chart Update Interval: 500 \| 2020-01-20 18:20:21.965 Intraday Data Storage Time Unit: 0 \| 2020-01-20 18:20:21.965 Time Zone: +02:00:00 (EET+02EEST+01,M3.5.0/03:00,M10.5.0/04:00) \| 2020-01-20 18:20:21.965 2020-01-20 18:20:21 Local computer time \| 2020-01-20 18:20:21.965 2020-01-20 16:20:21 Local computer time in UTC \| 2020-01-20 18:20:21.965 2020-01-20 18:20:21 Local computer time in SC Time Zone \| 2020-01-20 18:20:21.965 2020-01-20 16:20:21 Server time in UTC \| 2020-01-20 18:20:21.965 Local computer UTC time and Server UTC time difference: 0 seconds. \| 2020-01-20 18:20:21.965 Program path: C:\SierraChart\ \| 2020-01-20 18:20:21.965 Data Files path: C:\SierraChart\Data\ \| 2020-01-20 18:20:21.965 OS Version Number: 10.0 \| 2020-01-20 18:20:21.965 Locale Setting: C \| 2020-01-20 18:20:21.965 Checking for new symbol settings. Requested symbol settings MD5 for service code oec. Request ID: 1. \| 2020-01-20 18:20:21.966 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Shutdown started. Waiting for graceful close. \| 2020-01-20 18:20:22.022 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Socket gracefully closed by remote side. \| 2020-01-20 18:20:22.105 HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) \| Closed. \| 2020-01-20 18:20:22.106 Received 5 login tokens. \| 2020-01-20 18:20:22.390 Symbol settings MD5 received. Request ID: 1. \| 2020-01-20 18:20:22.474 Symbol settings are up-to-date for oec. \| 2020-01-20 18:20:22.474 Files to Open on Start up \| Opening file: renkorotations.cht \| 2020-01-20 18:20:25.347 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:25.389 ESH20 Renko 2t #1 \| Reloading chart. \| 2020-01-20 18:20:25.390 Files to Open on Start up \| Opening file: microcomp.Cht \| 2020-01-20 18:20:25.398 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:25.456 ESH20 15 Min #1 \| Reloading chart. \| 2020-01-20 18:20:25.458 Files to Open on Start up \| Opening file: composite.Cht \| 2020-01-20 18:20:25.467 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:25.516 ESH20 15 Min #1 \| Reloading chart. \| 2020-01-20 18:20:25.517 Files to Open on Start up \| Opening file: TPO-LVL.Cht \| 2020-01-20 18:20:25.530 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:25.585 ESH20 #1 \| Reloading chart. \| 2020-01-20 18:20:25.587 TICK-NYSE_NASDAQ_NYSEMKT 1 Min #2 \| Reloading chart. \| 2020-01-20 18:20:25.702 Files to Open on Start up \| Opening file: orderflow.Cht \| 2020-01-20 18:20:25.724 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:25.879 ESH20 30 Min #1 \| Reloading chart. \| 2020-01-20 18:20:25.880 Files to Open on Start up \| Opening file: TPO-BLNC.Cht \| 2020-01-20 18:20:25.897 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:26.016 ESH20 #1 \| Reloading chart. \| 2020-01-20 18:20:26.018 Files to Open on Start up \| Opening file: WeeklyTPO.Cht \| 2020-01-20 18:20:26.058 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:26.742 ESH20 #1 \| Reloading chart. \| 2020-01-20 18:20:26.743 Files to Open on Start up \| Opening file: cleanchart.Cht \| 2020-01-20 18:20:26.774 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:27.555 ESH20 60 Min #1 \| Reloading chart. \| 2020-01-20 18:20:27.556 Files to Open on Start up \| Opening file: Daily.Cht \| 2020-01-20 18:20:27.630 ESH20 [C] Daily #1 \| Reloading chart. \| 2020-01-20 18:20:28.166 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:37.333 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:37.333 Starting DelayedDownloadMonitoringTimer \| 2020-01-20 18:20:37.333 Starting HDTimeoutTimer \| 2020-01-20 18:20:37.333 Added historical Intraday data request for ESH20 to the queue. \| 2020-01-20 18:20:37.333 Intraday data recording state for symbol ESH20 is set to download 'Pending'. \| 2020-01-20 18:20:37.333 Triggering next historical data download in queue. \| 2020-01-20 18:20:37.333 HD Request # 1 \| Downloading Intraday chart data for ESH20 to the file ESH20.scid. Service: oec \| 2020-01-20 18:20:37.333 HD Request # 1 \| Download start date-time: 2020-01-20 18:19:02.000 \| 2020-01-20 18:20:37.334 HD Request # 1 \| Using server: ds4.sierracharts.com port 10149 \| 2020-01-20 18:20:37.334 Socket (1) \| Creating socket. \| 2020-01-20 18:20:37.335 Socket (1) \| Connecting to IP: 192.81.56.146. \| 2020-01-20 18:20:37.335 Added historical Intraday data request for TICK-NYSE_NASDAQ_NYSEMKT to the queue. \| 2020-01-20 18:20:37.339 Intraday data recording state for symbol TICK-NYSE_NASDAQ_NYSEMKT is set to download 'Pending'. \| 2020-01-20 18:20:37.339 Triggering next historical data download in queue. \| 2020-01-20 18:20:37.339 Starting DelayedDownloadMonitoringTimer \| 2020-01-20 18:20:37.342 Starting HDTimeoutTimer \| 2020-01-20 18:20:37.342 Added historical Daily data request for ESH20 to the queue. \| 2020-01-20 18:20:37.342 Triggering next historical data download in queue. \| 2020-01-20 18:20:37.342 HD Request # 2 \| Downloading Historical Daily chart data for ESH20. Starting date: 2020-01-16. Service: oec \| 2020-01-20 18:20:37.345 HD Request # 2 \| Requesting historical Daily data for ESH20 starting at 2020-01-15 \| 2020-01-20 18:20:37.345 GAIN Capital/OEC \| Connecting to trading server prod.gainfutures.com. Port: 9400. \| 2020-01-20 18:20:37.348 HD Request # 1 \| Setting DTC encoding to Binary VLS \| 2020-01-20 18:20:37.671 HD Request # 1 \| Sending historical data logon request message. \| 2020-01-20 18:20:37.671 GAIN Capital FIX Trading socket (3) \| Creating socket. Using TLS 1.2. \| 2020-01-20 18:20:38.093 GAIN Capital FIX Trading socket (3) \| Connecting to IP: 67.23.52.47. \| 2020-01-20 18:20:38.094 GAIN Capital FIX Trading: Connected to FIX server. \| 2020-01-20 18:20:38.263 HD Request # 1 \| Requesting Intraday data. Start date-time: 2020-01-20 18:19:02. Record interval: 0. Symbol: ESH20 \| 2020-01-20 18:20:38.331 GAIN Capital FIX Trading \| Sending the Logon message. LocalCompID=GZohar7061 \| 2020-01-20 18:20:38.458 HD Request # 2 \| Receiving historical Daily data for ESH20 starting at 2020-01-16 \| 2020-01-20 18:20:38.496 HD Request # 2 \| Writing historical Daily data to the file ESH20.dly \| 2020-01-20 18:20:38.497 HD Request # 1 \| Decompressing data. \| 2020-01-20 18:20:38.499 Socket (1) \| CloseSocket call. \| 2020-01-20 18:20:38.499 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2020-01-20 18:20:38.499 HD Request # 2 \| Received 4 records from 2020-01-16 00:00:00 to 2020-01-21 00:00:00 (6.0 days) and wrote 3 records for ESH20 \| 2020-01-20 18:20:38.500 HD Request # 2 \| Completion time: 0s \| 2020-01-20 18:20:38.507 HD Request # 2 \| Daily data download complete for ESH20. Unique request ID: 3 \| 2020-01-20 18:20:38.507 Removing historical data download ID 3. \| 2020-01-20 18:20:38.507 Triggering next historical data download in queue. \| 2020-01-20 18:20:38.507 HD Request # 1 \| Historical data for ESH20 is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-01-20 18:20:38.507 Historical data download thread signaled to stop. \| 2020-01-20 18:20:38.507 HD Request # 1 \| Received 1 record from 00:00:00.000 to 00:00:00.000 (0.0 seconds) and wrote 0 records for ESH20 \| 2020-01-20 18:20:38.507 HD Request # 1 \| Completion time: 1s \| 2020-01-20 18:20:38.507 HD Request # 1 \| Intraday data download complete for ESH20. Unique request ID: 1 \| 2020-01-20 18:20:38.507 Removing historical data download ID 1. \| 2020-01-20 18:20:38.507 Triggering next historical data download in queue. \| 2020-01-20 18:20:38.507 HD Request # 3 \| Downloading Intraday chart data for TICK-NYSE_NASDAQ_NYSEMKT to the file TICK-NYSE_NASDAQ_NYSEMKT.scid. Service: statscalc \| 2020-01-20 18:20:38.507 HD Request # 3 \| Download start date-time: 2020-01-18 01:59:59.000 \| 2020-01-20 18:20:38.507 HD Request # 3 \| Using server: ds3.sierracharts.com port 10150 \| 2020-01-20 18:20:38.508 Socket (4) \| Creating socket. \| 2020-01-20 18:20:38.508 Socket (4) \| Connecting to IP: 65.182.172.42. \| 2020-01-20 18:20:38.508 ESH20 [C] Daily #1 \| Reloading chart. \| 2020-01-20 18:20:38.662 Socket (1) \| Socket gracefully closed by remote side. \| 2020-01-20 18:20:38.669 Socket (1) \| Closed. \| 2020-01-20 18:20:38.669 HD Request # 3 \| Setting DTC encoding to Binary VLS \| 2020-01-20 18:20:38.838 HD Request # 3 \| Sending historical data logon request message. \| 2020-01-20 18:20:38.838 HD Request # 3 \| Requesting Intraday data. Start date-time: 2020-01-18 01:59:59. Record interval: 0. Symbol: TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:38.999 GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=58335=A34=149=OEC52=20200120-16:20:3956=GZohar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| 2020-01-20 18:20:39.003 GAIN Capital FIX Trading \| Connected to trading server. \| 2020-01-20 18:20:39.003 GAIN Capital/OEC \| Connecting to market data server prod.gainfutures.com:9301. \| 2020-01-20 18:20:39.003 GAIN Capital FAST Data socket (1) \| Creating socket. \| 2020-01-20 18:20:39.003 GAIN Capital FAST Data socket (1) \| Connecting to IP: 67.23.52.47. \| 2020-01-20 18:20:39.003 GAIN Capital FAST Data: Sent the Hello message. \| 2020-01-20 18:20:39.156 HD Request # 3 \| Decompressing data. \| 2020-01-20 18:20:39.159 HD Request # 3 \| Receiving Intraday data for TICK-NYSE_NASDAQ_NYSEMKT starting at 2020-01-18 01:59:59 \| 2020-01-20 18:20:39.162 Socket (4) \| CloseSocket call. \| 2020-01-20 18:20:39.162 HD Request # 3 \| Historical data for TICK-NYSE_NASDAQ_NYSEMKT is delayed because connection to main data feed is not present. Current data will be received upon connection. \| 2020-01-20 18:20:39.162 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2020-01-20 18:20:39.162 Historical data download thread signaled to stop. \| 2020-01-20 18:20:39.162 HD Request # 3 \| Received 1 record from 2020-01-18 01:59:59.000 to 2020-01-18 01:59:59.000 (0.0 seconds) and wrote 0 records for TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:39.162 HD Request # 3 \| Completion time: 1s \| 2020-01-20 18:20:39.162 HD Request # 3 \| Intraday data download complete for TICK-NYSE_NASDAQ_NYSEMKT. Unique request ID: 2 \| 2020-01-20 18:20:39.162 Removing historical data download ID 2. \| 2020-01-20 18:20:39.162 Triggering next historical data download in queue. \| 2020-01-20 18:20:39.162 GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=57435=B34=249=OEC52=20200120-16:20:3956=GZohar706158=Notice: In observance of the Dr. Martin Luther King, Jr. holiday today, all US markets will halt trading at 12:00 p.m. CT today. Markets will reopen at their regularly scheduled times tonight. Grains, Softs, and Livestock markets will be closed today, with Grains opening at their regularly scheduled time tonight and Livestock opening at their regularly scheduled time tomorrow morning. If you have any questions please call the Trade Desk directly at 877-456-3636 (international +1 312-706-7272).61=2148=System10=247 \| 2020-01-20 18:20:39.184 GAIN Capital FAST Data: Sent the Logon message. \| 2020-01-20 18:20:39.320 Socket (4) \| Socket gracefully closed by remote side. \| 2020-01-20 18:20:39.328 Socket (4) \| Closed. \| 2020-01-20 18:20:39.328 GAIN Capital/OEC \| Connected to data and trading server. \| 2020-01-20 18:20:39.497 Triggering next historical data download in queue. \| 2020-01-20 18:20:39.497 Triggering next historical data download in queue. \| 2020-01-20 18:20:39.497 Triggering next historical data download in queue. \| 2020-01-20 18:20:39.497 Triggering next historical data download in queue. \| 2020-01-20 18:20:39.497 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:39.531 GAIN Capital/OEC \| Starting real-time market data updates for: ESH20. ID: 1 Service code: oec \| 2020-01-20 18:20:39.531 GAIN Capital FIX Trading (Send) << 8=FIX.4.49=9935=x49=GZohar706156=OEC34=252=20200120-16:20:39.531320=4511963559=058=ESH2012052=412051=110=030 \| 2020-01-20 18:20:39.531 GAIN Capital/OEC \| Requesting security definition data for: ESH20. ID: 1 \| 2020-01-20 18:20:39.531 Using SC exchange feed2. Symbol: ES?## \| 2020-01-20 18:20:39.531 Added historical Intraday data request for ESH20 to the queue. \| 2020-01-20 18:20:39.531 Intraday data recording state for symbol ESH20 is set to download 'Pending'. \| 2020-01-20 18:20:39.531 Triggering next historical data download in queue. \| 2020-01-20 18:20:39.531 Delaying start of download for ESH20 \| 2020-01-20 18:20:39.533 SC DTC Data with Market Depth \| Starting real-time market data updates for: TICK-NYSE_NASDAQ_NYSEMKT. ID: 2 Service code: statscalc \| 2020-01-20 18:20:39.692 SC DTC Data with Market Depth \| Connecting to the server ds4.sierracharts.com. Port 10048 \| 2020-01-20 18:20:39.692 SC DTC Data with Market Depth \| Requesting security definition data for: TICK-NYSE_NASDAQ_NYSEMKT. ID: 2 \| 2020-01-20 18:20:39.692 Added historical Intraday data request for TICK-NYSE_NASDAQ_NYSEMKT to the queue. \| 2020-01-20 18:20:39.692 Intraday data recording state for symbol TICK-NYSE_NASDAQ_NYSEMKT is set to download 'Pending'. \| 2020-01-20 18:20:39.692 Triggering next historical data download in queue. \| 2020-01-20 18:20:39.692 DTC Client socket (2) \| Creating socket. \| 2020-01-20 18:20:39.692 DTC Client socket (2) \| Connecting to IP: 192.81.56.146. \| 2020-01-20 18:20:39.692 GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=38835=y34=349=OEC52=20200120-16:20:3956=GZohar7061320=4511963322=OECFIX:637150671217891265:10543560=0146=155=ES461=FXXXXS200=202003228=50207=CME107=E-Mini S&P 50015=USD126=20200320-22:00:00.000341=00010101-23:00:00.000344=00010101-22:00:00.000345=00010101-22:00:00.000969=0.2512054=Indices12055=012059=ESH2012063=212071=031643=21645=72601644=111645=66001644=1210=094 \| 2020-01-20 18:20:39.710 SC DTC Data with Market Depth \| Connected to server. \| 2020-01-20 18:20:39.861 SC DTC Data with Market Depth \| Starting socket receive thread. \| 2020-01-20 18:20:39.861 SC DTC Data with Market Depth \| Sending encoding request to server: Binary VLS \| 2020-01-20 18:20:39.861 SC DTC Data with Market Depth \| Setting DTC encoding to Binary VLS \| 2020-01-20 18:20:40.047 SC DTC Data with Market Depth \| Sending logon request message. \| 2020-01-20 18:20:40.047 SC DTC Data with Market Depth \| Received logon response. \| 2020-01-20 18:20:40.770 SC DTC Data with Market Depth \| Server Name: SC Realtime Server. \| 2020-01-20 18:20:40.770 SC DTC Data with Market Depth \| Server protocol version: 8. Client protocol version: 8 \| 2020-01-20 18:20:40.770 SC DTC Data with Market Depth \| Successfully connected. \| 2020-01-20 18:20:40.770 SC DTC Data with Market Depth \| Trading is not supported. \| 2020-01-20 18:20:40.770 SC DTC Data with Market Depth \| Restarting real-time data updates for symbol: TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:40.770 SC DTC Data with Market Depth \| Received security definition for symbol TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:40.954 HD Request # 4 \| Downloading Intraday chart data for ESH20 to the file ESH20.scid. Service: oec \| 2020-01-20 18:20:44.337 HD Request # 4 \| Download start date-time: 2020-01-20 18:19:02.000 \| 2020-01-20 18:20:44.338 HD Request # 4 \| Using server: ds4.sierracharts.com port 10149 \| 2020-01-20 18:20:44.339 Socket (4) \| Creating socket. \| 2020-01-20 18:20:44.339 Socket (4) \| Connecting to IP: 192.81.56.146. \| 2020-01-20 18:20:44.339 GAIN Capital FIX Trading (Send) << 8=FIX.4.49=8435=BB49=GZohar706156=OEC34=352=20200120-16:20:44.489909=4511964263=01=E8122310=038 \| 2020-01-20 18:20:44.489 GAIN Capital FIX Trading (Send) << 8=FIX.4.49=14035=AN49=GZohar706156=OEC34=452=20200120-16:20:44.489710=4511965724=0263=01=E81223581=1715=20200120725=060=20200120-16:20:44.00010=147 \| 2020-01-20 18:20:44.489 GAIN Capital FIX Trading (Send) << 8=FIX.4.49=7835=AF49=GZohar706156=OEC34=552=20200120-16:20:44.489584=45119661=E8122310=038 \| 2020-01-20 18:20:44.489 GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=14735=BA34=449=OEC52=20200120-16:20:4456=GZohar70611=E8122315=USD901=1308.92908=OECFIX:637150671217891265:10544909=4511964910=0911=1912=Y10=072 \| 2020-01-20 18:20:44.674 GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=12835=AO34=549=OEC52=20200120-16:20:4456=GZohar70611=E81223581=1710=4511965721=OECFIX:637150671217891265:10545728=2729=110=099 \| 2020-01-20 18:20:44.678 GAIN Capital/OEC \| Received Trade Positions request acknowledgment message. Request Result: 2. Request Status: 1 \| 2020-01-20 18:20:44.678 GAIN Capital FIX Trading (Recv) >> 8=FIX.4.49=7335=BR34=649=OEC52=20200120-16:20:4456=GZohar7061584=451196612074=210=022 \| 2020-01-20 18:20:44.683 HD Request # 4 \| Setting DTC encoding to Binary VLS \| 2020-01-20 18:20:44.715 HD Request # 4 \| Sending historical data logon request message. \| 2020-01-20 18:20:44.715 HD Request # 4 \| Requesting Intraday data. Start date-time: 2020-01-20 18:19:02. Record interval: 0. Symbol: ESH20 \| 2020-01-20 18:20:44.897 HD Request # 4 \| Decompressing data. \| 2020-01-20 18:20:45.082 HD Request # 4 \| Receiving Intraday data for ESH20 starting at 2020-01-20 14:45:20 \| 2020-01-20 18:20:45.267 Socket (4) \| CloseSocket call. \| 2020-01-20 18:20:45.268 Socket (4) \| Shutdown started. Waiting for graceful close. \| 2020-01-20 18:20:45.268 Historical data download thread signaled to stop. \| 2020-01-20 18:20:45.268 HD Request # 4 \| Received 2778 records from 2020-01-20 14:45:20.000 to 2020-01-20 15:45:18.000 (60.0 minutes) and wrote 0 records for ESH20 \| 2020-01-20 18:20:45.268 Added 4 Time and Sales records to Intraday data file for ESH20 after download. \| 2020-01-20 18:20:45.269 HD Request # 4 \| Timestamp of first Intraday data file record written: 2020-01-20 18:20:41 \| 2020-01-20 18:20:45.269 HD Request # 4 \| Completion time: 1s \| 2020-01-20 18:20:45.274 HD Request # 4 \| Intraday data download complete for ESH20. Unique request ID: 4 \| 2020-01-20 18:20:45.274 Removing historical data download ID 4. \| 2020-01-20 18:20:45.274 Real-time Intraday chart data file updates started for ESH20 \| 2020-01-20 18:20:45.274 Intraday chart data file opened for ESH20 \| 2020-01-20 18:20:45.274 Triggering next historical data download in queue. \| 2020-01-20 18:20:45.274 HD Request # 5 \| Downloading Intraday chart data for TICK-NYSE_NASDAQ_NYSEMKT to the file TICK-NYSE_NASDAQ_NYSEMKT.scid. Service: statscalc \| 2020-01-20 18:20:45.274 HD Request # 5 \| Download start date-time: 2020-01-18 01:59:59.000 \| 2020-01-20 18:20:45.275 HD Request # 5 \| Using server: ds3.sierracharts.com port 10150 \| 2020-01-20 18:20:45.275 Socket (5) \| Creating socket. \| 2020-01-20 18:20:45.275 Socket (5) \| Connecting to IP: 65.182.172.42. \| 2020-01-20 18:20:45.275 Socket (4) \| Socket gracefully closed by remote side. \| 2020-01-20 18:20:45.456 Socket (4) \| Closed. \| 2020-01-20 18:20:45.456 HD Request # 5 \| Setting DTC encoding to Binary VLS \| 2020-01-20 18:20:45.628 HD Request # 5 \| Sending historical data logon request message. \| 2020-01-20 18:20:45.628 HD Request # 5 \| Requesting Intraday data. Start date-time: 2020-01-18 01:59:59. Record interval: 0. Symbol: TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:45.801 HD Request # 5 \| Decompressing data. \| 2020-01-20 18:20:45.981 HD Request # 5 \| Receiving Intraday data for TICK-NYSE_NASDAQ_NYSEMKT starting at 2020-01-18 01:59:59 \| 2020-01-20 18:20:45.982 Socket (5) \| CloseSocket call. \| 2020-01-20 18:20:45.982 Socket (5) \| Shutdown started. Waiting for graceful close. \| 2020-01-20 18:20:45.982 Historical data download thread signaled to stop. \| 2020-01-20 18:20:45.982 HD Request # 5 \| Received 1 record from 2020-01-18 01:59:59.000 to 2020-01-18 01:59:59.000 (0.0 seconds) and wrote 0 records for TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:45.982 HD Request # 5 \| Completion time: 0s \| 2020-01-20 18:20:45.982 HD Request # 5 \| Intraday data download complete for TICK-NYSE_NASDAQ_NYSEMKT. Unique request ID: 5 \| 2020-01-20 18:20:45.982 Removing historical data download ID 5. \| 2020-01-20 18:20:45.982 Real-time Intraday chart data file updates started for TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:45.982 Intraday chart data file opened for TICK-NYSE_NASDAQ_NYSEMKT \| 2020-01-20 18:20:45.983 Triggering next historical data download in queue. \| 2020-01-20 18:20:45.983 Socket (5) \| Socket gracefully closed by remote side. \| 2020-01-20 18:20:46.155 Socket (5) \| Closed. \| 2020-01-20 18:20:46.155 Opened cached Intraday file: C:\SierraChart\Data\ESH20.scid \| 2020-01-20 18:20:53.050

[2020-01-20 16:41:32] #4 [Go To First Post]
User879838 - Posts: 32
http://www.sierrachart.com/image.php?Image=1579538429144.png look this is 1 minute chart information is missing


Attachment Deleted. Screen Shot 20-01-2020 at 18.35.png / V - Attached On 2020-01-20 16:37:10 UTC - Size: 43.67 KB - 195 views

[2020-01-20 20:23:22] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Announcement regarding Gain Capitol issue today and recommended solution: Announcement Regarding Gain Capital Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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