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Date/Time: Thu, 25 Apr 2024 23:24:33 +0000



Installation error

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[2019-11-07 14:22:01]
User832665 - Posts: 3
Having issue longing into system
imageinstall.png / V - Attached On 2019-11-07 14:20:20 UTC - Size: 28.57 KB - 248 views
Attachment Deleted.
[2019-11-07 15:14:01]
Sierra Chart Engineering - Posts: 104368
You could not possibly have received that error when pressing the Login button. Here are the login instructions:
Sierra Chart - Software Login Instructions: Software Login Instructions

It looks like you clicked one of the buttons that would take you to the Sierra Chart website.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-11-07 15:14:20
[2019-11-07 17:15:09]
User832665 - Posts: 3
Do you have volume profile,commodity channel Index and ATR studies. I found something that said ATR-normalized how to move to pain #1.
Do you have a scanning tool? I was able to login but that error did pop up again.
[2019-11-07 17:52:09]
User832665 - Posts: 3
I figured out how to move CCI indicator ;but it distort the plane #1 so I moved to paine #2 but I don't see it any longer, but maybe I can move CCI to left side vertical,
[2019-11-07 21:31:10]
John - SC Support - Posts: 31131
The documentation for the Volume by Price study (Volume Profile) can be found here:
Volume By Price Study

The documentation for the Commodity Chanel Index study can be found here:
Commodity Channel Index

And the documentation for the ATR study can be found here:
Average True Range

There is a separate study that is the ATR - Normalized. The documentation for this is here:
Normalized Average True Range

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We are not sure what you mean by "plane" or "paine". Our best guess is you are referring to the regions where the studies are located. Refer to the following documentation regarding regions and how to set which region is used for a study:
Working With Charts: Chart Window and Regions

Chart Studies: Settings and Inputs Tab >> Chart Region
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing

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