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Direct MessagesDate/Time: Fri, 03 May 2024 10:25:14 +0000
Transact DATA - chart slown down on "high volatility" news.
View Count: 732
| [2019-10-22 20:02:17] |
| User33743 - Posts: 83 |
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Chart slown down, i mean, candles has been drawn in slow motion when "information" like D. Trump Tweet etc. are occuring on market. Today it happened on "OPEC to consider deeper cuts at Dec meeting due to weak demand in 2020" - " its a Forex factory title of news"- 4:57 PM on CL market. This is not one time event. Today i personally see this on two different PC with Sierra from Transact . This type of behaviour happened on LIVE market environment and also on simulated environment. Last 5-6months it happened at least 5-6 times only on those "high volatility" news. Problem doesn't happen on scheduled economic data, i did not notice that. Please let me know if you need more details. It is very serious for me. Best Regards |
| [2019-10-22 20:55:04] |
| User90125 - Posts: 715 |
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Many reports of this from fellow Transact/Infinity users with the replacement Websocket connection (Transact WS). Don't expect it to get better anytime soon, IMHO. Try using SC's newer Denali data feed which should have all of the CME Group exchanges (EUREX users are still SOL though). Or go back to v1941 and figure out how to use the legacy TA bridge connection (Transact Trading) for data with the newer/current version of Sierra in a new or separate instance. More info in this lengthy thread here: Notice: Transact Websocket Connectivity Issue |
| [2019-10-22 21:44:21] |
| User907968 - Posts: 802 |
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Experienced this kind of problem any time the volatility got crazy, even before the switch to websocket. Switched to SC exchange data feed (CME & EUREX) for use with transact some months ago, zero problems of this type since. It is a small additional expense, but 100% worth it in my view. |
| [2019-10-22 22:13:26] |
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This is not anything Sierra Chart has any control over. You will want to consider using this data feed to solve this Transact data delay issue: Denali Exchange Data Feed There is also this order routing service available to have a look at: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-22 22:14:58
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| [2019-10-23 07:46:30] |
| User33743 - Posts: 83 |
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Rollback into sierra 18xx might change smth? In data trade service i use port 1869. Best Regards Date Time Of Last Edit: 2019-10-23 08:17:00
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