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Changing from IB data feed to SC data feed

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[2019-10-01 20:40:37] #1 [Go To First Post]
User910795 - Posts: 35
I have been using the IB data feeds up until now. As of today I have dropped the API support feeds I have been using at IB and want to set up ICE, BATS, FULL CME and US Equities in the SC Exchange. Are there any specific instructions available for making this transition? I working on it but not sure of my footing on this.

[2019-10-01 20:52:35] #2 [Go To First Post]
User910795 - Posts: 35
I think I have effectively activated the needed data feeds per site instructions. However, I do not see an (M) indicator after the Symbol that would let me know the new data feed is active. Consequently, I am suspicious that the IB data feed is the one still in use. It should have dropped off today at IB but did not and is probably still available on the SC site. Any help you can give on this will be helpful.

[2019-10-01 21:50:55] #3 [Go To First Post]
John - SC Support - Posts: 31159
Everything looks fine in terms of the setup within our system. Make sure that you have gone through the instructions at the following link, assuming that you are going to continue to trade through Interactive Brokers, in particular Step #3: Real-Time Exchange Data Feeds Available From Sierra Chart: Integration with Trading Services Also, be aware that the [M] will not show up in Sub-Instances of Sierra Chart, so make sure you are looking at the main instance. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing

[2019-10-02 21:02:20] #4 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Open a chart. Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-02 21:02:36

[2019-10-03 16:08:26] #5 [Go To First Post]
User910795 - Posts: 35
Per your instructions I am sending the Message Log as follows: Software version: 1991 64-bit \| 2019-10-03 11:02:03.766 Usage end date: 2020-01-20 \| 2019-10-03 11:02:03.766 Enabled for: Advanced Features 2. \| 2019-10-03 11:02:03.766 Enabled for: Sierra Chart Historical Data Service. \| 2019-10-03 11:02:03.766 Enabled for: Sierra Chart Real-Time Exchange Data Feed. \| 2019-10-03 11:02:03.766 Enabled for exchange: INDEXES_DATA_BARCHART \| 2019-10-03 11:02:03.766 Enabled for exchange: CME (Trading Account Required) \| 2019-10-03 11:02:03.766 Enabled for exchange: CBOT (Trading Account Required) \| 2019-10-03 11:02:03.766 Enabled for exchange: COMEX (Trading Account Required) \| 2019-10-03 11:02:03.766 Enabled for exchange: NYMEX (Trading Account Required) \| 2019-10-03 11:02:03.766 Enabled for exchange: ICE USA \| 2019-10-03 11:02:03.766 Enabled for exchange: U.S. Equities (NYSE, NASDAQ, AMEX, BATS) \| 2019-10-03 11:02:03.766 Enabled for exchange: BATS (NYSE, NASDAQ) \| 2019-10-03 11:02:03.766 Received 1 data feed usernames. \| 2019-10-03 11:02:03.766 Allow Support for Sierra Chart Data Feeds is enabled. \| 2019-10-03 11:02:03.766 Current selected Data/Trading service: Interactive Brokers \| 2019-10-03 11:02:03.766 Custom symbol settings values: disabled \| 2019-10-03 11:02:03.766 Chart Update Interval: 500 \| 2019-10-03 11:02:03.766 Intraday Data Storage Time Unit: 1 \| 2019-10-03 11:02:03.766 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) \| 2019-10-03 11:02:03.766 2019-10-03 11:02:03 Local computer time \| 2019-10-03 11:02:03.766 2019-10-03 16:02:03 Local computer time in UTC \| 2019-10-03 11:02:03.766 2019-10-03 11:02:03 Local computer time in SC Time Zone \| 2019-10-03 11:02:03.766 2019-10-03 15:58:08 Server time in UTC \| 2019-10-03 11:02:03.766 Local computer UTC time and Server UTC time difference: 1 seconds. \| 2019-10-03 11:02:03.766 Program path: C:\SierraChart\ \| 2019-10-03 11:02:03.766 Data Files path: C:\SierraChart\Data\ \| 2019-10-03 11:02:03.766 OS Version Number: 10.0 \| 2019-10-03 11:02:03.767 Locale Setting: C \| 2019-10-03 11:02:03.767 DLLs: UserContributedStudies.dll, UserContributedStudies_64.dll \| 2019-10-03 11:02:03.767 File >> Disconnect selected. \| 2019-10-03 11:02:41.083 Socket (1) \| Shutdown started. Waiting for graceful close. \| 2019-10-03 11:02:41.097 DTC Client socket (2) \| 448 bytes remaining in receive buffer when socket closed. \| 2019-10-03 11:02:41.098 SC Data - All Services \| Disconnected from the server. \| 2019-10-03 11:02:41.098 Interactive Brokers \| Disconnected. \| 2019-10-03 11:02:41.098 DTC Client socket (2) \| Shutdown started. Waiting for graceful close. \| 2019-10-03 11:02:41.098 Socket (1) \| Socket gracefully closed by remote side. \| 2019-10-03 11:02:41.098 Socket (1) \| Closed. \| 2019-10-03 11:02:41.098 DTC Client socket (2) \| Socket gracefully closed by remote side. \| 2019-10-03 11:02:41.215 DTC Client socket (2) \| Closed. \| 2019-10-03 11:02:41.215 Interactive Brokers \| Connecting to 127.0.0.1:7496 \| 2019-10-03 11:03:04.765 Socket (1) \| Creating socket. \| 2019-10-03 11:03:04.765 Socket (1) \| Connecting to IP: 127.0.0.1. \| 2019-10-03 11:03:04.765 Interactive Brokers \| Sending API sign: API \| 2019-10-03 11:03:05.266 Interactive Brokers \| Sending client version: v100..136 +PACEAPI. Waiting for acceptance. \| 2019-10-03 11:03:05.266 Interactive Brokers \| TWS server version: 136 \| 2019-10-03 11:03:05.272 Interactive Brokers \| TWS time: 20191003 11:03:03 Central Standard Time \| 2019-10-03 11:03:05.272 Interactive Brokers \| Connected. Sending Start API command. \| 2019-10-03 11:03:05.523 Interactive Brokers \| Waiting for account information. \| 2019-10-03 11:03:05.523 IB Account information received. \| 2019-10-03 11:03:05.524 Interactive Brokers \| Received 1 Trade Accounts from TWS. \| 2019-10-03 11:03:05.524 Interactive Brokers \| Connected to Live account. \| 2019-10-03 11:03:05.524 Interactive Brokers \| Year-Month last connected to Live account: 2019-10 \| 2019-10-03 11:03:05.524 Interactive Brokers \| Connected to data and trading server. \| 2019-10-03 11:03:05.524 Triggering next historical data download in queue. \| 2019-10-03 11:03:05.524 Triggering next historical data download in queue. \| 2019-10-03 11:03:05.524 Triggering next historical data download in queue. \| 2019-10-03 11:03:05.524 Triggering next historical data download in queue. \| 2019-10-03 11:03:05.524 Next valid order ID: 3 \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:hfarm. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:cafarm. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:usfuture.nj. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:jfarm. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:usfarm.nj. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: HMDS data farm connection is OK:hkhmds. IB Error Code: 2106. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: HMDS data farm connection is OK:fundfarm. IB Error Code: 2106. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. \| 2019-10-03 11:03:05.539 Message from IB: Sec-def data farm connection is OK:secdefil. IB Error Code: 2158. Request ID: -1. \| 2019-10-03 11:03:05.539 Next valid order ID: 3 \| 2019-10-03 11:03:05.539 Mapping ZC-201912-ECBOT to ZCZ19. Service code: cbot \| 2019-10-03 11:03:05.540 SC Data - All Services \| Starting real-time market data updates for: ZC-201912-ECBOT (ZCZ19). ID: 1 Service code: cbot \| 2019-10-03 11:03:05.540 SC Data - All Services \| Using username 0 \| 2019-10-03 11:03:05.540 SC Data - All Services \| Connecting to the server ds7.sierracharts.com. Port 10048 \| 2019-10-03 11:03:05.540 SC Data - All Services \| Requesting security definition data for: ZC-201912-ECBOT (ZCZ19). ID: 1 \| 2019-10-03 11:03:05.540 DTC Client socket (2) \| Creating socket. \| 2019-10-03 11:03:05.540 DTC Client socket (2) \| Connecting to IP: 8.18.161.133. \| 2019-10-03 11:03:05.540 Next valid order ID: 3 \| 2019-10-03 11:03:05.552 Mapping LE-201912-GLOBEX to LEZ19. Service code: cme \| 2019-10-03 11:03:05.552 SC Data - All Services \| Starting real-time market data updates for: LE-201912-GLOBEX (LEZ19). ID: 2 Service code: cme \| 2019-10-03 11:03:05.552 SC Data - All Services \| Requesting security definition data for: LE-201912-GLOBEX (LEZ19). ID: 2 \| 2019-10-03 11:03:05.552 Mapping KC-201912-NYBOT to KCZ19. Service code: ice.us \| 2019-10-03 11:03:05.564 SC Data - All Services \| Starting real-time market data updates for: KC-201912-NYBOT (KCZ19). ID: 3 Service code: ice.us \| 2019-10-03 11:03:05.564 SC Data - All Services \| Requesting security definition data for: KC-201912-NYBOT (KCZ19). ID: 3 \| 2019-10-03 11:03:05.564 Mapping CT-201912-NYBOT-USD-50000 to CTZ19. Service code: ice.us \| 2019-10-03 11:03:05.578 SC Data - All Services \| Starting real-time market data updates for: CT-201912-NYBOT-USD-50000 (CTZ19). ID: 4 Service code: ice.us \| 2019-10-03 11:03:05.578 SC Data - All Services \| Requesting security definition data for: CT-201912-NYBOT-USD-50000 (CTZ19). ID: 4 \| 2019-10-03 11:03:05.578 SC Data - All Services \| Connected to server. \| 2019-10-03 11:03:05.590 SC Data - All Services \| Starting socket receive thread. \| 2019-10-03 11:03:05.590 SC Data - All Services \| Sending encoding request to server: Binary VLS \| 2019-10-03 11:03:05.591 Mapping DX-201912-NYBOT to DXZ19. Service code: ice.us \| 2019-10-03 11:03:05.592 SC Data - All Services \| Starting real-time market data updates for: DX-201912-NYBOT (DXZ19). ID: 5 Service code: ice.us \| 2019-10-03 11:03:05.592 SC Data - All Services \| Requesting security definition data for: DX-201912-NYBOT (DXZ19). ID: 5 \| 2019-10-03 11:03:05.592 Mapping ES-201912-GLOBEX to ESZ19. Service code: cme \| 2019-10-03 11:03:05.606 SC Data - All Services \| Starting real-time market data updates for: ES-201912-GLOBEX (ESZ19). ID: 6 Service code: cme \| 2019-10-03 11:03:05.606 SC Data - All Services \| Requesting security definition data for: ES-201912-GLOBEX (ESZ19). ID: 6 \| 2019-10-03 11:03:05.606 Mapping ZN-201912-ECBOT to ZNZ19. Service code: cbot \| 2019-10-03 11:03:05.625 SC Data - All Services \| Starting real-time market data updates for: ZN-201912-ECBOT (ZNZ19). ID: 7 Service code: cbot \| 2019-10-03 11:03:05.625 SC Data - All Services \| Requesting security definition data for: ZN-201912-ECBOT (ZNZ19). ID: 7 \| 2019-10-03 11:03:05.625 Mapping GC-201912-NYMEX to GCZ19. Service code: comex \| 2019-10-03 11:03:05.638 SC Data - All Services \| Starting real-time market data updates for: GC-201912-NYMEX (GCZ19). ID: 8 Service code: comex \| 2019-10-03 11:03:05.638 SC Data - All Services \| Requesting security definition data for: GC-201912-NYMEX (GCZ19). ID: 8 \| 2019-10-03 11:03:05.638 Mapping NG-201911-NYMEX to NGX19. Service code: nymex \| 2019-10-03 11:03:05.651 SC Data - All Services \| Starting real-time market data updates for: NG-201911-NYMEX (NGX19). ID: 9 Service code: nymex \| 2019-10-03 11:03:05.651 SC Data - All Services \| Requesting security definition data for: NG-201911-NYMEX (NGX19). ID: 9 \| 2019-10-03 11:03:05.651 Mapping NQ-201912-GLOBEX to NQZ19. Service code: cme \| 2019-10-03 11:03:05.663 SC Data - All Services \| Starting real-time market data updates for: NQ-201912-GLOBEX (NQZ19). ID: 10 Service code: cme \| 2019-10-03 11:03:05.663 SC Data - All Services \| Requesting security definition data for: NQ-201912-GLOBEX (NQZ19). ID: 10 \| 2019-10-03 11:03:05.663 SC Data - All Services \| Setting DTC encoding to Binary VLS \| 2019-10-03 11:03:05.678 SC Data - All Services \| Sending logon request message. \| 2019-10-03 11:03:05.678 Mapping RB-201911-NYMEX to RBX19. Service code: nymex \| 2019-10-03 11:03:05.678 SC Data - All Services \| Starting real-time market data updates for: RB-201911-NYMEX (RBX19). ID: 11 Service code: nymex \| 2019-10-03 11:03:05.678 SC Data - All Services \| Requesting security definition data for: RB-201911-NYMEX (RBX19). ID: 11 \| 2019-10-03 11:03:05.678 Mapping PL-202001-NYMEX to PLF20. Service code: nymex \| 2019-10-03 11:03:05.691 SC Data - All Services \| Starting real-time market data updates for: PL-202001-NYMEX (PLF20). ID: 12 Service code: nymex \| 2019-10-03 11:03:05.691 SC Data - All Services \| Requesting security definition data for: PL-202001-NYMEX (PLF20). ID: 12 \| 2019-10-03 11:03:05.691 Mapping ZW-201912-ECBOT to ZWZ19. Service code: cbot \| 2019-10-03 11:03:05.704 SC Data - All Services \| Starting real-time market data updates for: ZW-201912-ECBOT (ZWZ19). ID: 13 Service code: cbot \| 2019-10-03 11:03:05.704 SC Data - All Services \| Requesting security definition data for: ZW-201912-ECBOT (ZWZ19). ID: 13 \| 2019-10-03 11:03:05.704 Mapping ZS-201911-ECBOT to ZSX19. Service code: cbot \| 2019-10-03 11:03:05.716 SC Data - All Services \| Starting real-time market data updates for: ZS-201911-ECBOT (ZSX19). ID: 14 Service code: cbot \| 2019-10-03 11:03:05.716 SC Data - All Services \| Requesting security definition data for: ZS-201911-ECBOT (ZSX19). ID: 14 \| 2019-10-03 11:03:05.716 Mapping GF-201911-GLOBEX to GFX19. Service code: cme \| 2019-10-03 11:03:05.727 SC Data - All Services \| Starting real-time market data updates for: GF-201911-GLOBEX (GFX19). ID: 15 Service code: cme \| 2019-10-03 11:03:05.727 SC Data - All Services \| Requesting security definition data for: GF-201911-GLOBEX (GFX19). ID: 15 \| 2019-10-03 11:03:05.727 Mapping HE-201912-GLOBEX to HEZ19. Service code: cme \| 2019-10-03 11:03:05.739 SC Data - All Services \| Starting real-time market data updates for: HE-201912-GLOBEX (HEZ19). ID: 16 Service code: cme \| 2019-10-03 11:03:05.739 SC Data - All Services \| Requesting security definition data for: HE-201912-GLOBEX (HEZ19). ID: 16 \| 2019-10-03 11:03:05.739 Mapping SB-202003-NYBOT to SBH20. Service code: ice.us \| 2019-10-03 11:03:05.752 SC Data - All Services \| Starting real-time market data updates for: SB-202003-NYBOT (SBH20). ID: 17 Service code: ice.us \| 2019-10-03 11:03:05.752 SC Data - All Services \| Requesting security definition data for: SB-202003-NYBOT (SBH20). ID: 17 \| 2019-10-03 11:03:05.752 Mapping HG-201912-NYMEX to HGZ19. Service code: comex \| 2019-10-03 11:03:05.765 SC Data - All Services \| Starting real-time market data updates for: HG-201912-NYMEX (HGZ19). ID: 18 Service code: comex \| 2019-10-03 11:03:05.765 SC Data - All Services \| Requesting security definition data for: HG-201912-NYMEX (HGZ19). ID: 18 \| 2019-10-03 11:03:05.765 Mapping ZB-201912-ECBOT to ZBZ19. Service code: cbot \| 2019-10-03 11:03:05.777 SC Data - All Services \| Starting real-time market data updates for: ZB-201912-ECBOT (ZBZ19). ID: 19 Service code: cbot \| 2019-10-03 11:03:05.777 SC Data - All Services \| Requesting security definition data for: ZB-201912-ECBOT (ZBZ19). ID: 19 \| 2019-10-03 11:03:05.777 Mapping CC-201912-NYBOT to CCZ19. Service code: ice.us \| 2019-10-03 11:03:05.790 SC Data - All Services \| Starting real-time market data updates for: CC-201912-NYBOT (CCZ19). ID: 20 Service code: ice.us \| 2019-10-03 11:03:05.790 SC Data - All Services \| Requesting security definition data for: CC-201912-NYBOT (CCZ19). ID: 20 \| 2019-10-03 11:03:05.790 SC Data - All Services \| Received logon response. \| 2019-10-03 11:03:05.802 SC Data - All Services \| Server Name: SC Realtime Server. \| 2019-10-03 11:03:05.802 SC Data - All Services \| Server protocol version: 8. Client protocol version: 8 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Successfully connected. \| 2019-10-03 11:03:05.802 SC Data - All Services \| Trading is not supported. \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: CC-201912-NYBOT -> CCZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: CT-201912-NYBOT-USD-50000 -> CTZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: DX-201912-NYBOT -> DXZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: ES-201912-GLOBEX -> ESZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: GC-201912-NYMEX -> GCZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: GF-201911-GLOBEX -> GFX19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: HE-201912-GLOBEX -> HEZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: HG-201912-NYMEX -> HGZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: KC-201912-NYBOT -> KCZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: LE-201912-GLOBEX -> LEZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: NG-201911-NYMEX -> NGX19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: NQ-201912-GLOBEX -> NQZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: PL-202001-NYMEX -> PLF20 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: RB-201911-NYMEX -> RBX19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: SB-202003-NYBOT -> SBH20 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: ZB-201912-ECBOT -> ZBZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: ZC-201912-ECBOT -> ZCZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: ZN-201912-ECBOT -> ZNZ19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: ZS-201911-ECBOT -> ZSX19 \| 2019-10-03 11:03:05.802 SC Data - All Services \| Restarting real-time data updates for symbol: ZW-201912-ECBOT -> ZWZ19 \| 2019-10-03 11:03:05.802 Mapping CL-201911-NYMEX to CLX19. Service code: nymex \| 2019-10-03 11:03:05.803 SC Data - All Services \| Starting real-time market data updates for: CL-201911-NYMEX (CLX19). ID: 21 Service code: nymex \| 2019-10-03 11:03:05.803 SC Data - All Services \| Requesting security definition data for: CL-201911-NYMEX (CLX19). ID: 21 \| 2019-10-03 11:03:05.803 SC Data - All Services \| Received security definition for symbol CC-201912-NYBOT \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol CT-201912-NYBOT-USD-50000 \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol DX-201912-NYBOT \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol ES-201912-GLOBEX \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol GC-201912-NYMEX \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol GF-201911-GLOBEX \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol HE-201912-GLOBEX \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol HG-201912-NYMEX \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol KC-201912-NYBOT \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol LE-201912-GLOBEX \| 2019-10-03 11:03:05.865 SC Data - All Services \| Received security definition for symbol NG-201911-NYMEX \| 2019-10-03 11:03:05.865 Mapping SI-201912-NYMEX-USD-1000 to SILZ19. Service code: comex \| 2019-10-03 11:03:05.931 SC Data - All Services \| Starting real-time market data updates for: SI-201912-NYMEX-USD-1000 (SILZ19). ID: 22 Service code: comex \| 2019-10-03 11:03:05.931 SC Data - All Services \| Requesting security definition data for: SI-201912-NYMEX-USD-1000 (SILZ19). ID: 22 \| 2019-10-03 11:03:05.931 Mapping BZ-201911-NYMEX-USD-1000 to BZX19. Service code: nymex \| 2019-10-03 11:03:05.949 SC Data - All Services \| Starting real-time market data updates for: BZ-201911-NYMEX-USD-1000 (BZX19). ID: 23 Service code: nymex \| 2019-10-03 11:03:05.949 SC Data - All Services \| Requesting security definition data for: BZ-201911-NYMEX-USD-1000 (BZX19). ID: 23 \| 2019-10-03 11:03:05.949 SC Data - All Services \| Received security definition for symbol NQ-201912-GLOBEX \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol PL-202001-NYMEX \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol RB-201911-NYMEX \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol SB-202003-NYBOT \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol ZB-201912-ECBOT \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol ZC-201912-ECBOT \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol ZN-201912-ECBOT \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol ZS-201911-ECBOT \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol ZW-201912-ECBOT \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol CL-201911-NYMEX \| 2019-10-03 11:03:05.988 SC Data - All Services \| Received security definition for symbol SI-201912-NYMEX-USD-1000 \| 2019-10-03 11:03:05.999 SC Data - All Services \| Received security definition for symbol BZ-201911-NYMEX-USD-1000 \| 2019-10-03 11:03:05.999 Interactive Brokers \| Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U185* \| 2019-10-03 11:03:10.514 Interactive Brokers \| Begin Trade Positions processing. \| 2019-10-03 11:03:10.518 Interactive Brokers \| Sending request for contract details for contract ID 332036335 \| 2019-10-03 11:03:10.519 Interactive Brokers \| Received Trade Positions download end message for account U185* \| 2019-10-03 11:03:10.520 Interactive Brokers \| Received Trade Positions for all accounts. Performing final processing. \| 2019-10-03 11:03:10.520 Interactive Brokers \| Received contract details for symbol LE-202002-GLOBEX \| 2019-10-03 11:03:10.522 Interactive Brokers \| All contract details received for symbols used for trading. Starting timer to request trading data. \| 2019-10-03 11:03:10.522 Interactive Brokers \| All contract details received for symbols used for trading. Re-requesting trading data. \| 2019-10-03 11:03:20.517 Interactive Brokers \| Stopping automatic Trade Position updates for account: U185* \| 2019-10-03 11:03:20.517 Interactive Brokers \| Requesting Trade Positions snapshot and updates (IB account data updates (6)) for account: U185* \| 2019-10-03 11:03:20.517 Message from IB: API client has been unsubscribed from account data. IB Error Code: 2100. Request ID: -1. \| 2019-10-03 11:03:20.519 Interactive Brokers \| Begin Trade Positions processing. \| 2019-10-03 11:03:20.520 Interactive Brokers \| Received Trade Positions download end message for account U185* \| 2019-10-03 11:03:20.521 Interactive Brokers \| Received Trade Positions for all accounts. Performing final processing. \| 2019-10-03 11:03:20.521

[2019-10-03 18:14:01] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Everything looks good from the Message Log. So you are still not seeing the [M]? But we can say the data is definitely coming from the Sierra Chart Exchange Data Feed. You can tell that from lines like this one: SC Data - All Services \| Restarting real-time data updates for symbol: ZS-201911-ECBOT -> ZSX19 \| 2019-10-03 11:03:05.802 Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

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