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Date/Time: Sat, 23 Nov 2019 02:51:02 +0000



Version

[2019-08-12 21:01:21]
John Ara - Posts: 81
I have updated my sierra but don't know what version I was using. I appreciate if you let me know my last version?

Thank you.
[2019-08-12 21:52:55]
Ackin - Posts: 396
In Sierrachart check:

Menu >> Help >> About

edit:
Sorry, only current version, I overlooked "my last version"
Date Time Of Last Edit: 2019-08-12 22:31:42
[2019-08-12 21:57:35]
John Ara - Posts: 81
Please let me know the one before if your system shows.
[2019-08-12 22:28:09]
Sierra Chart Engineering - Posts: 78455
For a particular installation of Sierra Chart there is not a way to know what version you were previously running.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-08-12 22:28:16
[2019-08-12 22:58:15]
User212764 - Posts: 204
Unless you have saved your previous message log, that is. Presuming that Sierra does not overwrite saved logs upon version update.

Go to Global Settings >> General Settings >> General 2 and Save Message Log to File.

More info here: https://www.sierrachart.com/index.php?page=doc/GeneralSettings.html#SaveMessageLogToFile
[2019-08-12 23:08:01]
John Ara - Posts: 81
I have my log file which says version 9 but this number is odd since my current version is 1971.
[2019-08-13 01:57:19]
Sierra Chart Engineering - Posts: 78455
Yes that is true, you could look at the main Message Log. We did not think about that.

If you see version 9 that must be the installer log. Not the main Sierra Chart program Message Log.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2019-08-13 01:57:35
[2019-08-13 19:44:07]
John Ara - Posts: 81
Please let me know how I may downgrade to version 1869?
[2019-08-13 20:03:23]
Sierra Chart Engineering - Posts: 78455
Follow the instructions here:
https://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#Rollback
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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