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Notice: New Service Packages Bundling CME data

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[2019-07-09 13:58:27] #50 [Go To First Post]
User390455 - Posts: 56
Have you any plan to add the US Stocks (Nyse, Nasdaq...) to the "Denali Exchange Data Feed"?

[2019-07-09 16:29:57] #51 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
It is not cost-effective to add US stocks because the cost of being a direct vendor of US stock exchanges is very very high. We would lose money on that. And a lot of money. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-07-09 21:05:22] #52 [Go To First Post]
User390455 - Posts: 56
Ok. Tks. "Denali Exchange Data Feed" on Futures is already very good.

[2019-08-01 12:13:07] #53 [Go To First Post]
User837393 - Posts: 132
Sorry for reviving an old here, but my Data subscription got stoped today which led me to refund the account, but I got a message that I should be using the Denali Data Feed instead. I just feel a bit confused now. Just to ste the stage, currently paying: Platform use : 36 USD /month Exchange Data Feed : 25 USD /month CME with Market Depth : 5.25 USD/ month ... so far so good, Now, do I need to pay all of the above PLUS the 20 USD /month for the new Denali Exchange Data Feed ? Also what is the difference between the two options for the Denali Exchnage : 1. Denali Exchange Data Feed for SC Order Routing Service (20USD) 2. Denali Exchange Data Feed for other services (25 USD) ... what do we mean by other services ? In my case, broker is IB and mainly trading CL, ES, MES. Thank you for assisting me in getting things going. Best regards.

[2019-08-01 13:46:53] #54 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Now, do I need to pay all of the above PLUS the 20 USD /month for the new Denali Exchange Data Feed ? No. In your case you need: Platform use : 36 USD /month 2. Denali Exchange Data Feed for other services (25 USD) (this is what you would need for Interactive Brokers) CME with Market Depth : 5.25 USD/ month You can activate these services from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation It is about halfway down the page. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-01 13:47:31

[2019-08-01 14:07:41] #55 [Go To First Post]
conr - Posts: 204
This is way confusing. Only symbol I chart is ES with market depth using SC Data - All Services. Today I went to temporarily connect to Transact with no luck. I will contact them regarding the connection. Where I am lost is the Danali feed. Am I required to have that or can I stay with SC feed? If so what is the difference?

[2019-08-01 15:11:27] #56 [Go To First Post]
User837393 - Posts: 132
No. In your case you need: Platform use : 36 USD /month 2. Denali Exchange Data Feed for other services (25 USD) (this is what you would need for Interactive Brokers) CME with Market Depth : 5.25 USD/ month You can activate these services from here: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation It is about halfway down the page. Ok I think I got all the activation milestones lined up correclty now. However why is DOM not complete, I only see 2 ticks DOM on bid and ask ? In data/trade services settings, what should I select there ? I dont see any [M] just to mention. Date Time Of Last Edit: 2019-08-01 15:50:37

[2019-08-01 18:39:27] #57 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
In regards to post #56 you need to run version 1944 or higher when using the Denali Exchange Data Feed. Follow the instructions here: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-01 18:54:20] #58 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is way confusing. Only symbol I chart is ES with market depth using SC Data - All Services. Today I went to temporarily connect to Transact with no luck. I will contact them regarding the connection. Where I am lost is the Danali feed. Am I required to have that or can I stay with SC feed? If so what is the difference? If you only require CME data you can use the Denali feed. But you also have the Sierra Chart Exchange Data Feed activated so at the moment you are all set. We will refund the Denali feed for you. Today I went to temporarily connect to Transact with no luck. This is because there is a different behavior change on their side with the orders connection. We are patching that. At least that is the problem we are seeing now. There was also a different problem earlier for some users that was something that only Transact could resolve. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-01 23:34:49] #59 [Go To First Post]
conr - Posts: 204
Okay thank you. I still need some clarification. What is the Denali feed and will you still be offering the Sierra feed? If so what is the difference between the 2?

[2019-08-02 01:01:40] #60 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is a new data feed with lower pricing and no symbol limits and allows two connections included in the cost of the data feed. It provides only CME data. Both of these data feeds are offered: Sierra Chart Exchange Data Feed Denali Exchange Data Feed Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-02 10:37:28] #61 [Go To First Post]
User657944 - Posts: 173
Do you think to offer Eurex too in the Denali Data Feed in the future? thx

[2019-08-02 10:45:21] #62 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes we are doing our best with this, but there was an unexpected issue related to the incredibly high cost of the EUREX fees that we were not initially aware of. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-02 12:01:11] #63 [Go To First Post]
User657944 - Posts: 173
Yes Eurex it is more expensive than the CME since the transaction Volume is probably 1/10 of the CME. thx

[2019-08-03 09:56:25] #64 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Well we think the reason is more deeper than that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-03 12:07:07] #65 [Go To First Post]
User138602 - Posts: 169
I suppose the Denali feed is of the same superior quality as the regular Sierra Chart RealTime FuturesStock DataFeed in regards to tick accuracy, Market depth quality, speed and robustness...managed solely by SC ?

[2019-08-03 12:34:17] #66 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Yes. And actually it is probably better but in general the same. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-03 18:34:27] #67 [Go To First Post]
User657944 - Posts: 173
Well we think the reason is more deeper than that. Yes it's not only for that there's a different approach from bunsiness, taxes and politics in Europe compared to US.

[2019-08-12 23:22:13] #68 [Go To First Post]
User12089 - Posts: 350
I am a CME Group (all exchanges), Eurex and ICEUS real-time data subscriber of/through the SC Exchange Feed (aka the "old" bundle / package / option) What I couldn't understand from all of the above posts in relation to CME Group Exchanges data feeds is: 1. Regarding Market Depth data - is it the same for the CME SC Exchange Data feed and the new "Devali" data feed / bundle in terms of price levels covered 2. Do I need to migrate to "Devali" and why ? - I still need all CME Exchanges as well as Eurex and ICEUS. But if you are saying that I will get e,g, more market depth from Devali for CME then do I need to go to Devali for CME (or I will get migrated automatically by you) and stay with the current SC Exchange Datafeed for Eurex and ICEUS Note that in the above I don't care and hence don't ask about price differences - all I am asking is about the completeness of the data coverage of each data feed - it would be great if as part of your response to the above you provide a gap analysis and a map of gaps / differnces if any IN TERMS OF DATA NOT PRICE

[2019-08-13 02:03:22] #69 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
1. Yes the same. 2. No. You cannot. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-13 13:18:38] #70 [Go To First Post]
RIFT - Posts: 124
I had the SC Excgane datafeed tested a month ago, it was very good. As of today I have the new Denali Datafeed, now I have CL_F 100-100 Market Depth Levels, at the old datfeed I had a lot more levels. Have I set something wrong? I've set 0 Max Time & Sales Depth Levels.

[2019-08-13 14:34:14] #71 [Go To First Post]
User379468 - Posts: 508
1. Will Denali feed add ICE? 2. Will SC Feed add lower cost option with SC order routing?

[2019-08-13 22:51:52] #72 [Go To First Post]
Max999 - Posts: 1
I am completely new to SC. Have been using IB (funded) with Booktrader and got tired of its complexity and flakiness. However, I am finding SC subscriptions hard to decipher. I only want to trade ES E-mini. Can someone please tell me in the simplest terms, what is that barest minimum monthly subscription I need, using SC billed data? At the moment as far as I can see it is: SC platform $26 Package 3 (which is all I would need if I use IB data?) and then, if I want to use SC data for CME instead, an additional how much? I don't need market depth data as I only trade off price/volume. As far as I can see it is the lowest available data feed charge of $25 (20 symbols) then an additional $3.25 for the CME non-pro exchange fee, so total of $26+$25+$3.25=$54.25 per month? Presumably if I use IB data this falls to just the straight $26 per month for the platform? Is this correct? I feel I am missing something as the Denali feed keeps being quoted as the cheapest option for data at $42, but that does not include the $26 platform fee, right? I am totally confused!

[2019-08-14 00:00:40] #73 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
now I have CL_F 100-100 Market Depth Levels There is a setting which controls this. Refer to: https://www.sierrachart.com/index.php?page=doc/DataSourceSettings.php#MaxDepthLevels 1. We definitely do not expect ICE to be added. 2. This is already available now, it is $20 a month. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing

[2019-08-14 10:33:05] #74 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
SC platform $26 Package 3 (which is all I would need if I use IB data?) Yes. and then, if I want to use SC data for CME instead, an additional how much? I don't need market depth data as I only trade off price/volume. $25 USD/month + $3.25 USD/month using the Denali feed: Denali Exchange Data Feed As far as I can see it is the lowest available data feed charge of $25 (20 symbols) then an additional $3.25 for the CME non-pro exchange fee, so total of $26+$25+$3.25=$54.25 per month? Yes, but no symbol limits when using the Denali feed. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-14 10:33:36

[2019-08-14 11:11:56] #75 [Go To First Post]
RIFT - Posts: 124
Thanks, it works well with the levels now. How can I download historical intraday data? I only see the current contract month.

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