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Date/Time: Fri, 29 Mar 2024 12:10:59 +0000



Post From: Notice: New Service Packages Bundling CME data

[2019-08-01 18:54:20]
Sierra Chart Engineering - Posts: 104368
This is way confusing. Only symbol I chart is ES with market depth using SC Data - All Services. Today I went to temporarily connect to Transact with no luck. I will contact them regarding the connection. Where I am lost is the Danali feed. Am I required to have that or can I stay with SC feed? If so what is the difference?
If you only require CME data you can use the Denali feed. But you also have the Sierra Chart Exchange Data Feed activated so at the moment you are all set. We will refund the Denali feed for you.

Today I went to temporarily connect to Transact with no luck.
This is because there is a different behavior change on their side with the orders connection. We are patching that. At least that is the problem we are seeing now. There was also a different problem earlier for some users that was something that only Transact could resolve.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing