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Direct MessagesDate/Time: Thu, 25 Apr 2024 20:47:53 +0000
Issue when -Order fill for current day only- is checked off
View Count: 1441
| [2020-02-05 16:31:23] |
| User821468 - Posts: 84 |
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Attmpting to implement suggestions in your 22 post I checked the "Trade simulation mode on" and that caused the trade indicators on my charts to disappear, so I unchecked it to retun to normal. PS: I'm trading on Sim Live Date Time Of Last Edit: 2020-02-05 16:36:12
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| [2020-02-06 13:55:12] |
| User821468 - Posts: 84 |
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Update to V2045/64 resolved issue referred by post 20 above inRef of startup files. However no longer able see Trade indications on charts in Ver 2045 Sim LIve. Tough keeping up with daily Versions upgrades but appreciate your trying. Any chance suspending monthly charges of $19.95 for SC charts by TA until all issues resolved? thanks |
| [2020-02-06 14:41:26] |
| User821468 - Posts: 84 |
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Confirming loss of all trading indicators on chart in Ver 2045/64 SimLive
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| [2020-02-06 15:30:20] |
| User821468 - Posts: 84 |
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as a followup yo loss of trade indicators on charts, I unchecked "trade simulation mode on",while on SimLive, and trade indicators reappeared on charts as ususal.... So what should I do ? keep it unchecked while operating on SimLive>, and when should I check it back? How come Ver 2045 default to Sim operation on ? Date Time Of Last Edit: 2020-02-06 15:38:41
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| [2020-02-07 12:58:21] |
| User821468 - Posts: 84 |
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Confirming that Trade indicators on SimLive chart appear only when "trade Simulator Mode ON" is checked 0ff" in Ver 2045/65
Date Time Of Last Edit: 2020-02-07 13:18:52
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| [2020-02-07 13:26:49] |
| User821468 - Posts: 84 |
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Downloaded Ver2046 Chart indicator issue seems resolved. But This admonition becomes counter intuitive,i.e when in SimLive mode you would want to enable this admonition,The mere mention of this note becomes redendent Please explain/comment thankyou
Date Time Of Last Edit: 2020-02-07 19:53:42
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| [2020-02-08 13:03:01] |
| User821468 - Posts: 84 |
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FYI Only! I started the program today Saturday Feb 8 7am and was notified a new version was downloaded. I went thro the exercise and started the program as Ver2048/64. my last close and update yesterday was on V2046/64. V2048 looked great and trade indicators looked great for yesterday,with (oder fill for current day only)unchecked. However on yesterday'schart my last trade was a clsoing sell on sim live.ending the day flat.The trade activity log agreed with that. However on yesterday chart it showed and open sell with a position of -1. Bottom line there still appears a discrepancy between the trade activity log agreeing with actual actions, and Chart indicator and labeling.Again FYI. Thanks |
| [2020-02-10 02:39:18] |
| Sierra_Chart Engineering - Posts: 14090 |
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You need to make a decision here. Either continue to use Sierra Chart and use it with a different service like these two services: Sierra Chart / Trading Technologies Futures Order Routing Service Simulated Futures Trading Service If you want to do that, let us know and we will help you. And we can give you a call for assistance. Or stay with Transact and discontinue Sierra Chart. We were able to resolve one of the issues but the remaining issue is not resolvable by us. So please understand the outstanding remaining issue is definitively not resolvable by us and we will not provide further support about that. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-10 19:26:48] |
| User821468 - Posts: 84 |
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Thanks Ill take your advice into serious consideration, on Ver 1048/64 today all seems to be working satisfactorily. Ill be back at you when I decide to move . Thanks again. |
| [2020-02-10 20:48:12] |
| User821468 - Posts: 84 |
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In regard to your post 32 what other issue is unresolvable by you ? I need to stick with Sierra but want to know if I can live with the unresolvable issue,thanks Date Time Of Last Edit: 2020-02-11 12:49:06
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| [2020-02-11 20:09:38] |
| User821468 - Posts: 84 |
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Regarding your pst#32 what charges are involved in both? Exchange and SC charts charges? and costs per round trip ?thanks
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| [2020-02-11 20:25:24] |
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Sorry for the delay. We will be following up with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2020-02-11 20:51:18] |
| SC Support - Posts: 1793 |
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Hi User821468, we missed you with our call just now, please let us know when we can call again.
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| [2020-02-12 11:47:41] |
| User821468 - Posts: 84 |
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Sorry about that.You may call anytime 8-11,3-6pm est. what is your caller ID ? Somtimes we dont answer unknown Callers IDs. Or you may leave a message Ill call back or pickup immediately Thank you
Date Time Of Last Edit: 2020-02-12 13:33:15
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| [2020-02-12 20:33:46] |
| SC Support - Posts: 1793 |
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spoke to User821468 and answered his current questions.
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| [2020-02-14 07:44:41] |
| Sierra_Chart Engineering - Posts: 14090 |
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We have looked this over again in more detail. Make sure you have this option unchecked in the chart where you want to display order fills: Chart Settings: Load Order Fills for Current Day Only (Chart >> Chart Settings >> Trading menu) And set the Order Fills Start Date-Time to a time where you want to load fills from: Chart Settings: Order Fills Start Date-Time (Chart >> Chart Settings >> Trading menu) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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