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Problem JPY GLOBEX

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[2013-11-20 10:42:43] #1 [Go To First Post]
User11942 - Posts: 298
Hi SC, have got a problem with JPY-201312-GLOBEX price indication (SC CME feed). If I try to apply a multiplier, then I receive an error message from IB. Please find log and screen attached. Thank you. Message from IB: No historical data query found for ticker id:7. IB Error Code: 366. Request ID: 7. \| 2013-11-20 05:34:17 Requesting symbol settings for ib. Overwrite = on. \| 2013-11-20 05:34:31 Request for symbol settings completed. \| 2013-11-20 05:34:32 Processed received symbol settings \| 2013-11-20 05:34:32 HD Request # 13 - Downloading Intraday chart data for JPY-201312-GLOBEX to the file JPY-201312-GLOBEX.scid. Service: cme \| 2013-11-20 05:34:36 HD Request # 13 - Last Date-Time in file: 2013-11-12 00:59:30.0 \| 2013-11-20 05:34:36 HD Request # 13 - Using server: scdf1.sierracharts.com port 10149 \| 2013-11-20 05:34:36 Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2013-11-20 05:34:36 The network socket is connected. \| 2013-11-20 05:34:37 HD Request # 13 - Sending historical data logon request message. \| 2013-11-20 05:34:37 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. \| 2013-11-20 05:34:37 HD Request # 13 - Requesting up to 15 days of Intraday data. Record interval: 0 \| 2013-11-20 05:34:37 HD Request # 13 - Decompressing data. \| 2013-11-20 05:34:37 HD Request # 13 - Receiving Intraday data for JPY-201312-GLOBEX starting at 2013-11-12 00:59:36 \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180006%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180030%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180054%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180101%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180125%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180149%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180173%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180221%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 6 seconds, Percentage = 300.180244%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 10 seconds, Percentage = 300.300002%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 10 seconds, Percentage = 300.300026%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 11 seconds, Percentage = 300.329995%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 11 seconds, Percentage = 300.330019%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 11 seconds, Percentage = 300.330067%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 26 seconds, Percentage = 300.780010%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 26 seconds, Percentage = 300.780034%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 26 seconds, Percentage = 300.780058%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 26 seconds, Percentage = 300.780082%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 26 seconds, Percentage = 300.780129%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 26 seconds, Percentage = 300.780153%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 30 seconds, Percentage = 300.900006%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 30 seconds, Percentage = 300.900030%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 30 seconds, Percentage = 300.900054%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004700, Low = 1.004700, Time Difference = 30 seconds, Percentage = 300.900102%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 30 seconds, Percentage = 300.900126%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 30 seconds, Percentage = 300.900149%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 30 seconds, Percentage = 300.900173%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 31 seconds, Percentage = 300.929999%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 31 seconds, Percentage = 300.930023%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 31 seconds, Percentage = 300.930071%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 34 seconds, Percentage = 301.020002%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 36 seconds, Percentage = 301.079988%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 36 seconds, Percentage = 301.080036%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 36 seconds, Percentage = 301.080060%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 36 seconds, Percentage = 301.080084%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 36 seconds, Percentage = 301.080132%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 36 seconds, Percentage = 301.080155%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 36 seconds, Percentage = 301.080179%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 36 seconds, Percentage = 301.080203%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004600, Low = 1.004600, Time Difference = 36 seconds, Percentage = 301.080251%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 40 seconds, Percentage = 301.200008%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 40 seconds, Percentage = 301.200032%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 40 seconds, Percentage = 301.200056%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 43 seconds, Percentage = 301.290011%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 43 seconds, Percentage = 301.290035%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 43 seconds, Percentage = 301.290059%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 43 seconds, Percentage = 301.290083%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 43 seconds, Percentage = 301.290131%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 43 seconds, Percentage = 301.290154%. \| 2013-11-20 05:34:37 HD Request # 13 - Historical error filtered for JPY-201312-GLOBEX, Prior High = 0.010047, Prior Low = 0.010046, High = 1.004500, Low = 1.004500, Time Difference = 43 seconds, Percentage = 301.290178%. \| 2013-11-20 05:34:37 HD Request # 13 - Timestamp of first Intraday data file record written: 2013-11-17 18:00:00 \| 2013-11-20 05:34:43 The network socket for historical data has been closed. \| 2013-11-20 05:34:45 HD Request # 13 - Received 386146 records from 2013-11-12 00:59:36 to 2013-11-20 05:34:46 (8.2 days) and wrote 134330 records for JPY-201312-GLOBEX \| 2013-11-20 05:34:45 HD Request # 13 - Intraday download COMPLETE for JPY-201312-GLOBEX \| 2013-11-20 05:34:45 Real-time Intraday chart data file updates started for JPY-201312-GLOBEX \| 2013-11-20 05:34:45


JPY-201312-GLOBEX [M] 60 min #1 41598.445.png / V - Attached On 2013-11-20 10:40:47 UTC - Size: 21.75 KB - 409 views

[2013-11-20 11:14:29] #2 [Go To First Post]
User11942 - Posts: 298
Resolved by deleting ALL data. Edit >> Delete all data and download

[2013-11-20 15:09:55] #3 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
That was not enough to resolve it. We have made a correction on our side for the settings for this symbol. You will need to update the Symbol Settings following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After that reconnect to the data feed using the commands on the File menu. And then re-download all the data again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-20 15:10:13

[2013-11-20 17:31:00] #4 [Go To First Post]
User11942 - Posts: 298
Thanks. Done. But this is not the end of the story. So, SC sends JPY orders in CME price format to IB and as a result the orders cannot be filled as far as they don't match IB price format. Only market orders could are accepted and filled by IB (and they did). E.g. I want to send an sell order (with brackets) at 1.000000 (CME format) and SC will send it but the price will be way above IB price that is 0.010000 and thus not gonna be be filled. Accordingly bracket orders never gonna be filled as well. And I also have a problem with cancelling those orders. I can cancel them only manually in TWS. Also if I try to flatten via SC my position (successfully), the bracket orders remain working in TWS (orders that have been attached to a market order). Could you please check it out? Update. After repeating once more of the disconnecting-connecting procedure and deleting all data, not filled and accordingly cancelled via SC limit orders are successfully cancelled in TWS, but remained in "pending cancel" status for some time in SC. No change for all other problems. Another point - TWS doesn't accept trailing stop or stop-limit bracket orders sent via SC and attaches stop or stop-limit orders instead. If I understood correct, trailing of these orders controlled by SC and once I leave SC or TWS or both, I should forget about trailing. How to fix it, please? Please also advise how to get ZM-201401-ECBOT data from CME, SC takes data from IB for this symbol. Date Time Of Last Edit: 2013-11-20 19:55:44*

[2013-11-20 20:18:35] #5 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For the price format problem with the Japanese yen futures, we needed to update another symbol settings file for Interactive Brokers. This is now done. You will need to update the Symbol Settings following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After that reconnect to the data feed using the commands on the File menu. And then re-download all the data again. And I also have a problem with cancelling those orders. I can cancel them only manually in TWS. Also if I try to flatten via SC my position (successfully), the bracket orders remain working in TWS (orders that have been attached to a market order). Could you please check it out? accordingly cancelled via SC limit orders are successfully cancelled in TWS, but remained in "pending cancel" status for some time in SC. No change for all other problems. This is going to be an Interactive Brokers problem. They are not providing the necessary order update to Sierra Chart. We are 100% certain this is on the Interactive Broker side. - TWS doesn't accept trailing stop or stop-limit bracket orders sent via SC and attaches stop or stop-limit orders instead This is correct. The way that Sierra Chart works with these order types is it manages the trailing stop orders. There is no other possibility. The only possibility is for Sierra Chart to manage the trailing stop orders. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-20 20:19:26

[2013-11-20 20:18:54] #6 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
We will add settings for this: *Please also advise how to get ZM-201401-ECBOT data from CME, SC takes data from IB for this symbol. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change* to the Teton service: Sierra Chart Teton Futures Order Routing

[2013-11-21 08:55:04] #7 [Go To First Post]
User11942 - Posts: 298
Please correct settings for a price format for ZM. Correct format is xxx.x, now it is xxxx.x. When you added the symbol yesterday prices were in a correct format. Thank you. HD Request # 71 - Downloading Intraday chart data for ZM-201312-ECBOT to the file ZM-201312-ECBOT.scid. Service: cbot \| 2013-11-21 03:39:41 HD Request # 71 - Last Date-Time in file: 2013-11-20 05:06:48.0 \| 2013-11-21 03:39:41 HD Request # 71 - Using server: scdf1.sierracharts.com port 10149 \| 2013-11-21 03:39:41 Resolved address ds6.sierracharts.com to IP 8.18.161.131 \| 2013-11-21 03:39:41 The network socket is connected. \| 2013-11-21 03:39:41 HD Request # 71 - Sending historical data logon request message. \| 2013-11-21 03:39:41 DTC - Server protocol version: 3. Client protocol version: 3. There is a protocol match. \| 2013-11-21 03:39:42 HD Request # 71 - Requesting up to 15 days of Intraday data. Record interval: 0 \| 2013-11-21 03:39:42 HD Request # 71 - Decompressing data. \| 2013-11-21 03:39:42 HD Request # 71 - Receiving Intraday data for ZM-201312-ECBOT starting at 2013-11-20 05:11:20 \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4089.000000, Low = 4089.000000, Time Difference = 272 seconds, Percentage = 51.359993%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4089.000000, Low = 4089.000000, Time Difference = 272 seconds, Percentage = 51.359999%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4085.000000, Low = 4085.000000, Time Difference = 625 seconds, Percentage = 53.124994%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4081.000000, Low = 4081.000000, Time Difference = 1236 seconds, Percentage = 56.179994%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4080.000000, Low = 4080.000000, Time Difference = 1318 seconds, Percentage = 56.589997%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4080.000000, Low = 4080.000000, Time Difference = 1318 seconds, Percentage = 56.589997%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4080.000000, Low = 4080.000000, Time Difference = 1318 seconds, Percentage = 56.590003%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4080.000000, Low = 4080.000000, Time Difference = 1318 seconds, Percentage = 56.590009%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4080.000000, Low = 4080.000000, Time Difference = 1318 seconds, Percentage = 56.590015%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4080.000000, Low = 4080.000000, Time Difference = 1352 seconds, Percentage = 56.759995%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1856 seconds, Percentage = 59.279996%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1856 seconds, Percentage = 59.280002%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1856 seconds, Percentage = 59.280002%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1856 seconds, Percentage = 59.280008%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1856 seconds, Percentage = 59.280014%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1856 seconds, Percentage = 59.280020%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1856 seconds, Percentage = 59.280026%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1922 seconds, Percentage = 59.609997%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1922 seconds, Percentage = 59.609997%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 1922 seconds, Percentage = 59.610003%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4077.000000, Low = 4077.000000, Time Difference = 2066 seconds, Percentage = 60.329998%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4078.000000, Low = 4078.000000, Time Difference = 2070 seconds, Percentage = 60.349995%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4077.000000, Low = 4077.000000, Time Difference = 2131 seconds, Percentage = 60.654998%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4076.000000, Low = 4076.000000, Time Difference = 2188 seconds, Percentage = 60.939991%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4075.000000, Low = 4075.000000, Time Difference = 2240 seconds, Percentage = 61.199993%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4075.000000, Low = 4075.000000, Time Difference = 2260 seconds, Percentage = 61.299992%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2498 seconds, Percentage = 62.489992%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2498 seconds, Percentage = 62.489998%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2498 seconds, Percentage = 62.490004%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4073.000000, Low = 4073.000000, Time Difference = 2498 seconds, Percentage = 62.490010%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4073.000000, Low = 4073.000000, Time Difference = 2498 seconds, Percentage = 62.490016%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4073.000000, Low = 4073.000000, Time Difference = 2508 seconds, Percentage = 62.539995%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4072.000000, Low = 4072.000000, Time Difference = 2527 seconds, Percentage = 62.634993%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2561 seconds, Percentage = 62.804997%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2561 seconds, Percentage = 62.804997%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2567 seconds, Percentage = 62.834996%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.869996%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870002%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870002%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870008%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870014%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870020%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870026%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870032%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870038%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870038%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870044%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2574 seconds, Percentage = 62.870049%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4074.000000, Low = 4074.000000, Time Difference = 2705 seconds, Percentage = 63.524997%. \| 2013-11-21 03:39:42 HD Request # 71 - Historical error filtered for ZM-201312-ECBOT, Prior High = 409.100006, Prior Low = 409.100006, High = 4073.000000, Low = 4073.000000, Time Difference = 2737 seconds, Percentage = 63.684994%. \| 2013-11-21 03:39:42 The network socket for historical data has been closed. \| 2013-11-21 03:39:43 HD Request # 71 - Received 7356 records from 2013-11-20 05:11:20 to 2013-11-21 03:36:51 (22.4 hours) and wrote 0 records for ZM-201312-ECBOT \| 2013-11-21 03:39:43 HD Request # 71 - Intraday download COMPLETE for ZM-201312-ECBOT \| 2013-11-21 03:39:43 Real-time Intraday chart data file updates started for ZM-201312-ECBOT \| 2013-11-21 03:39:43

[2013-11-21 09:16:41] #8 [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This is now corrected. You will need to update the Symbol Settings following the instructions here: http://www.sierrachart.com/index.php?l=doc/doc_GlobalSymbolSettings.php#UpdateSettings After that reconnect to the data feed using the commands on the File menu. And then re-download all the data in the chart again. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2013-11-21 09:17:00

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