Support Board
Date/Time: Tue, 30 Apr 2024 00:37:05 +0000
USD/CNH real time data feed
View Count: 540
[2018-12-11 15:58:35] |
User848280 - Posts: 2 |
I have not received real time data feed for USD/CNH (KXZ18) since Dec 10 (last day that the data feed is ok is Dec 8)
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[2018-12-11 20:36:41] |
Sierra Chart Engineering - Posts: 104368 |
We do not see any problem with the data feed for this particular symbol. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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