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Date/Time: Tue, 30 Apr 2024 00:37:05 +0000



USD/CNH real time data feed

View Count: 540

[2018-12-11 15:58:35]
User848280 - Posts: 2
I have not received real time data feed for USD/CNH (KXZ18) since Dec 10 (last day that the data feed is ok is Dec 8)
[2018-12-11 20:36:41]
Sierra Chart Engineering - Posts: 104368
We do not see any problem with the data feed for this particular symbol.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings



Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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