Support Board
Date/Time: Tue, 16 Sep 2025 09:36:57 +0000
USD/CNH real time data feed
View Count: 669
| [2018-12-11 15:58:35] |
| User848280 - Posts: 2 |
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I have not received real time data feed for USD/CNH (KXZ18) since Dec 10 (last day that the data feed is ok is Dec 8)
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| [2018-12-11 20:36:41] |
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We do not see any problem with the data feed for this particular symbol. Follow the instructions here to update the Symbol Settings: Global Symbol Settings: Update Global Symbol Settings Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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