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Date/Time: Tue, 07 May 2024 14:14:45 +0000



DOM not showing since rollover

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[2018-06-12 02:39:40]
Camila - Posts: 21
Hi,
since I made the rollover, the DOM is not showing anthing at all..

thanks

Camila

http://www.sierrachart.com/image.php?Image=1528771129561.png
[2018-06-12 03:11:59]
Sierra Chart Engineering - Posts: 104368
Make sure the symbol is set correctly in Chart >> Chart Settings >> Symbol.

After that select Chart >> Reset Scales on that window.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-06-12 15:23:32]
Camila - Posts: 21
Hi,
I did what you said, bur nothing happened. It is still blank and flashing,.. :(

thanks
[2018-06-12 18:07:55]
Sierra Chart Engineering - Posts: 104368
For the time being open a new Trading DOM window. Refer to:
File Menu: Open Trading DOM (File)

And provide that existing one to us by following these instructions:
Support Board Posting Information: Providing Chartbook with Only a Single Chart

We will then see what the problem with it is.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-12 18:08:15
[2018-06-13 04:10:40]
Camila - Posts: 21
Here it goes
attachmentDOM Chartbook.Cht - Attached On 2018-06-13 04:09:12 UTC - Size: 20.69 KB - 278 views
[2018-06-13 07:37:56]
Sierra Chart Engineering - Posts: 104368
Follow through the instructions in the Auto Scale the Chart DOM:

The Chart DOM Scale: Auto Scale the Chart DOM
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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