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Date/Time: Mon, 06 May 2024 06:16:50 +0000



Chart Data Load Error

View Count: 763

[2018-04-27 12:18:13]
zippyzip - Posts: 293
i use small charts for scalping , but new versions of SC i can open them for some reason , some times they work some times they dont , here is little video of me trying to open a 1 day chart with 1-10 sec
Date Time Of Last Edit: 2018-05-03 18:20:55
Private File
[2018-05-03 18:28:59]
Sierra Chart Engineering - Posts: 104368
You need to check the Window >> Message Log for an error.


Most likely you are getting an out of memory condition:
Working With Charts: Out of Memory Condition

This is not some kind of Sierra Chart problem. There must be an error occurring.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-03 18:30:21
[2018-05-04 11:42:23]
zippyzip - Posts: 293
yes i am getting this every time i log on now , never happened before , please advise
image2018-05-04_07h40_52.png / V - Attached On 2018-05-04 11:42:16 UTC - Size: 101.85 KB - 274 views
[2018-05-04 15:21:51]
Sierra Chart Engineering - Posts: 104368
Something is not right on your side. We have no other user reporting this. And we do not observe this and it makes no sense.

We want you to run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

And open just one chart and no other chart and let us know if you still see that error.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-04 15:22:28

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