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Date/Time: Fri, 21 Jun 2024 08:32:22 +0000



Full Bitfinex Non-delayed Data Feed Now Available

View Count: 7706

[2018-04-22 16:41:36]
User952186 - Posts: 58
Thank you for the reply.
I'll try to get the data and let you know.
Thanks.
[2018-04-22 18:22:57]
TraderTen - Posts: 80
Ok, regarding my issue with Bitfinex symbols not updating from 2/26/18, I have reviewed possible issues in SC documentation you suggested (the ones with the red asterix), including deleting the historical data and downloading new data.

However, that just yields a blank Historical chart as shown in the attached clip. As for intraday, still no updates after 2/26/18.

The message log for all three symbols I tried: (ZMRBTC-BITFINEX, BTCUSD-BITFINEX Daily & Intraday) says '0 records received'. Any other suggestions?
imageBTC clip.png / V - Attached On 2018-04-22 17:49:27 UTC - Size: 69.77 KB - 478 views
Attachment Deleted.
[2018-04-22 19:01:30]
Sierra Chart Engineering - Posts: 104368
Update Sierra Chart using this installer:
https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe

If you still do not get the current data, then follow the below instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-22 19:01:52
[2018-04-23 10:03:09]
User952186 - Posts: 58
Bitfinex has version 1 and 2 which one SC is using?
Thanks.
[2018-04-23 18:39:41]
Sierra Chart Engineering - Posts: 104368
It is version 2 but we can tell based on the questions, that this is not something we are going to be programming. The Bitfinex system does not provide much historical data in our experience.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-04-23 18:39:57
[2018-04-24 06:55:52]
User952186 - Posts: 58
Thanks for your reply.
I'm trying to get missing data for importing my SC workstation. As soon as I have It I'll let you know.
Thanks.
Ozgur
[2018-04-25 06:42:34]
User952186 - Posts: 58
I got below reply from Bitfinex support.

"You would not be able to get a ticker price that far, but you can get Trade history using Rest API using this endpoint: https://docs.bitfinex.com/v1/reference#rest-public-trades This should give you an overview of the price movement through time.

For instance: https://api.bitfinex.com/v2/trades/tBTCUSD/hist?start=1358182043000&sort=1&limit=1000 will return the first 1000 trades that occurred after 1358182043000 (the first trade available in the trade history for BTC)

By submitting ever increasing timestamps and different pairs you can retrieve the entire trade history of all pairs."

So can you do anything under these circumstances?
Thanks.
Ozgur
[2018-04-27 08:15:46]
User952186 - Posts: 58
Hi again,
May I have your comment on this?
Thanks.
Ozgur
[2018-05-01 10:17:59]
Sierra Chart Engineering - Posts: 104368
At this time we are not sure when we can add support for the additional historical data for Bitfinex.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-01 10:18:09
[2018-05-01 15:07:36]
User952186 - Posts: 58
Thanks, Please let me know If you decide on doing so.
Best regards,
Ozgur
[2018-05-11 20:18:56]
TraderTen - Posts: 80
This is a response to my last query re: not getting data on BTCUSD-BITFINEX from 2/26/18. I tried your suggestions, but still no data.
(by the way, I also have a chart for XMRUSD-BITFINEX, and it will not load
data either.

As instructed, attached is the log you referred to.
------------------------------------------------

Reading Internal Order ID file. | 2018-05-11 12:26:03
Reading Trade Orders file. | 2018-05-11 12:26:03
Reading Trade Positions file. | 2018-05-11 12:26:03
Listening on UDP port 22903. | 2018-05-11 12:26:03
Software version: 1705 | 2018-05-11 12:26:03
Usage end date: 2018-05-27 | 2018-05-11 12:26:03
Enabled for: Advanced Features. | 2018-05-11 12:26:03
Enabled for: Sierra Chart Historical Data Service. | 2018-05-11 12:26:03
Allow Support for Sierra Chart Data Feeds is enabled. | 2018-05-11 12:26:03
Current selected Data/Trading service: SC Data - All Services | 2018-05-11 12:26:03
Chart Update Interval: 5000 | 2018-05-11 12:26:03
Time Zone: -07:00:00 (MST-07) | 2018-05-11 12:26:03
2018-05-11 12:26:02 Local computer time | 2018-05-11 12:26:03
2018-05-11 19:26:02 Local computer time in UTC | 2018-05-11 12:26:03
2018-05-11 12:26:02 Local computer time in SC Time Zone | 2018-05-11 12:26:03
2018-05-11 19:25:58 Server time in UTC | 2018-05-11 12:26:03
Local computer UTC time and Server UTC time difference: 4 seconds. | 2018-05-11 12:26:03
Program path: C:\SierraChart\ | 2018-05-11 12:26:03
Data Files path: C:\SierraChart\Data\ | 2018-05-11 12:26:03
OS Version Number: 6.1 | 2018-05-11 12:26:03
Locale Setting: C | 2018-05-11 12:26:03

Checking for new symbol settings for service code scdataallservices | 2018-05-11 12:26:03
HTTPS connection to www.sierrachart.com:443 (4) | Creating socket. Using TLS 1.2. | 2018-05-11 12:26:03
HTTPS connection to www.sierrachart.com:443 (4) | Connecting to IP: 204.15.192.108. | 2018-05-11 12:26:03
Received 5 login tokens. | 2018-05-11 12:26:03
HTTPS connection to www.sierrachart.com:443 (5) | Creating socket. Using TLS 1.2. | 2018-05-11 12:26:05
HTTPS connection to www.sierrachart.com:443 (5) | Connecting to IP: 204.15.192.108. | 2018-05-11 12:26:05
Symbol settings are up-to-date for scdataallservices | 2018-05-11 12:26:07
HTTPS connection to www.sierrachart.com:443 (2) | Socket gracefully closed by remote side. | 2018-05-11 12:26:08
HTTPS connection to www.sierrachart.com:443 (2) | Received socket Close event. | 2018-05-11 12:26:08
HTTPS connection to www.sierrachart.com:443 (2) | Initiating close of socket by core. | 2018-05-11 12:26:08
HTTPS connection to www.sierrachart.com:443 (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-11 12:26:08
HTTPS connection to www.sierrachart.com:443 (2) | Closed. | 2018-05-11 12:26:08
HTTPS connection to www.sierrachart.com:443 (5) | Socket gracefully closed by remote side. | 2018-05-11 12:26:10
HTTPS connection to www.sierrachart.com:443 (5) | Received socket Close event. | 2018-05-11 12:26:10
HTTPS connection to www.sierrachart.com:443 (5) | Initiating close of socket by core. | 2018-05-11 12:26:10
HTTPS connection to www.sierrachart.com:443 (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-11 12:26:10
HTTPS connection to www.sierrachart.com:443 (5) | Closed. | 2018-05-11 12:26:10
HTTPS connection to www.sierrachart.com:443 (4) | Socket gracefully closed by remote side. | 2018-05-11 12:26:12
HTTPS connection to www.sierrachart.com:443 (4) | Received socket Close event. | 2018-05-11 12:26:12
HTTPS connection to www.sierrachart.com:443 (4) | Initiating close of socket by core. | 2018-05-11 12:26:12
HTTPS connection to www.sierrachart.com:443 (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-11 12:26:12
HTTPS connection to www.sierrachart.com:443 (4) | Closed. | 2018-05-11 12:26:12

SC Data - All Services | Connected to data server. | 2018-05-11 12:26:13
BGG18 Daily #10 | Reloading chart. | 2018-05-11 12:26:15
BTCUSD-BITFINEX Daily #11 | Reloading chart. | 2018-05-11 12:26:15
BGK18 60 Min #12 | Reloading chart. | 2018-05-11 12:26:16
BGK18 21 Min #13 | Reloading chart. | 2018-05-11 12:26:16
BG# Daily #14 | Reloading chart. | 2018-05-11 12:26:16
CLK18 90 Min #15 | Reloading chart. | 2018-05-11 12:26:16
CLK18 21 Min #17 | Reloading chart. | 2018-05-11 12:26:16
CL# Weekly #1 | Reloading chart. | 2018-05-11 12:26:16
CL# Monthly #2 | Reloading chart. | 2018-05-11 12:26:16
BGM18 120 Min #8 | Reloading chart. | 2018-05-11 12:26:16
BGK18 120 Min #19 | Reloading chart. | 2018-05-11 12:26:16
CLK18 120 Min #20 | Reloading chart. | 2018-05-11 12:26:16
BTCUSD-BITFINEX 13 Min #18 | Reloading chart. | 2018-05-11 12:26:16
BTCUSD-BITFINEX Daily #21 | Reloading chart. | 2018-05-11 12:26:16
BTCUSD-BITFINEX 26 Min #22 | Reloading chart. | 2018-05-11 12:26:16
BTCUSD-BITFINEX 90 Min #23 | Reloading chart. | 2018-05-11 12:26:16
BGK18 50 Min #3 | Reloading chart. | 2018-05-11 12:26:16
BTCUSD-BITFINEX 50 Min #4 | Reloading chart. | 2018-05-11 12:26:16
BGK18 21 Min #5 | Reloading chart. | 2018-05-11 12:26:17
BGK18 50 Min #6 | Reloading chart. | 2018-05-11 12:26:17
BTCUSD-BITFINEX 120 Min #7 | Reloading chart. | 2018-05-11 12:26:17
BTCUSD-BITFINEX 180 Min #9 | Reloading chart. | 2018-05-11 12:26:17
BTCUSD-BITFINEX Daily #16 | Reloading chart. | 2018-05-11 12:26:17
XMRUSD-BITFINEX 50 Min #24 | Reloading chart. | 2018-05-11 12:26:17
XMRBTC-BITFINEX 50 Min #25 | Reloading chart. | 2018-05-11 12:26:17
BTCUSD-BITFINEX 50 Min #26 | Reloading chart. | 2018-05-11 12:26:17
BG# Weekly #27 | Reloading chart. | 2018-05-11 12:26:17
BGK18 90 Min #28 | Reloading chart. | 2018-05-11 12:26:18
BGM18 Daily #29 | Reloading chart. | 2018-05-11 12:26:18
BGM18 120 Min #30 | Reloading chart. | 2018-05-11 12:26:18
BTCUSD-BITFINEX Daily #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly | 2018-05-11 12:26:18
BTCUSD-BITFINEX Daily #21 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly | 2018-05-11 12:26:18
BTCUSD-BITFINEX Daily #16 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly | 2018-05-11 12:26:18
XMRBTC-BITFINEX 50 Min #25 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\XMRBTC-BITFINEX.scid | 2018-05-11 12:26:18
SC Data - All Services | Starting real-time market data updates for: BGG18. ID: 1 | 2018-05-11 12:26:20
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BGG18 | 2018-05-11 12:26:20
SC Data - All Services | Requesting security definition data for: BGG18. ID: 1 | 2018-05-11 12:26:20
HD Request # 2 | Downloading Historical Daily chart data for BGG18. Starting date: 2018-02-13. Service: cfefut | 2018-05-11 12:26:20
HD Request # 2 | Requesting historical Daily data for BGG18 starting at 2018-02-12 | 2018-05-11 12:26:20
HTTPS connection to historicaldata.sierrachart.com:443 (6) | Creating socket. Using TLS 1.2. | 2018-05-11 12:26:20
HTTPS connection to historicaldata.sierrachart.com:443 (6) | Connecting to IP: 88.99.0.216. | 2018-05-11 12:26:20
SC Data - All Services | Starting real-time market data updates for: BTCUSD-BITFINEX. ID: 2 | 2018-05-11 12:26:21
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BTCUSD-BITFINEX | 2018-05-11 12:26:21
SC Data - All Services | Requesting security definition data for: BTCUSD-BITFINEX. ID: 2 | 2018-05-11 12:26:21
SC Data - All Services | Starting real-time market data updates for: BGK18. ID: 3 | 2018-05-11 12:26:21
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BGK18 | 2018-05-11 12:26:21
SC Data - All Services | Requesting security definition data for: BGK18. ID: 3 | 2018-05-11 12:26:21
Intraday data recording state for symbol BGK18 is set to download 'Pending'. | 2018-05-11 12:26:21
Delaying start of download for BGK18 | 2018-05-11 12:26:21
SC Data - All Services | Starting real-time market data updates for: BG#. ID: 4 | 2018-05-11 12:26:21
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BG# | 2018-05-11 12:26:21
SC Data - All Services | Requesting security definition data for: BG#. ID: 4 | 2018-05-11 12:26:21
SC Data - All Services | Starting real-time market data updates for: CLK18. ID: 5 | 2018-05-11 12:26:21
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CLK18 | 2018-05-11 12:26:21
SC Data - All Services | Requesting security definition data for: CLK18. ID: 5 | 2018-05-11 12:26:21
Intraday data recording state for symbol CLK18 is set to download 'Pending'. | 2018-05-11 12:26:21
SC Data - All Services | Starting real-time market data updates for: CL#. ID: 6 | 2018-05-11 12:26:21
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: CL# | 2018-05-11 12:26:21
SC Data - All Services | Requesting security definition data for: CL#. ID: 6 | 2018-05-11 12:26:21
SC Data - All Services | Starting real-time market data updates for: BGM18. ID: 7 | 2018-05-11 12:26:21
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: BGM18 | 2018-05-11 12:26:21
SC Data - All Services | Requesting security definition data for: BGM18. ID: 7 | 2018-05-11 12:26:21
Intraday data recording state for symbol BGM18 is set to download 'Pending'. | 2018-05-11 12:26:21
Intraday data recording state for symbol BTCUSD-BITFINEX is set to download 'Pending'. | 2018-05-11 12:26:21
Historical Daily data request for BTCUSD-BITFINEX is discarded because a matching download is already pending and the new one is not for earlier data. | 2018-05-11 12:26:21
Delaying start of download for BGK18 | 2018-05-11 12:26:22
Historical Daily data request for BTCUSD-BITFINEX is discarded because a matching download is already pending and the new one is not for earlier data. | 2018-05-11 12:26:22
SC Data - All Services | Starting real-time market data updates for: XMRUSD-BITFINEX. ID: 8 | 2018-05-11 12:26:22
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: XMRUSD-BITFINEX | 2018-05-11 12:26:22
SC Data - All Services | Requesting security definition data for: XMRUSD-BITFINEX. ID: 8 | 2018-05-11 12:26:22
Intraday data recording state for symbol XMRUSD-BITFINEX is set to download 'Pending'. | 2018-05-11 12:26:22
HD Request # 2 | Receiving historical Daily data for BGG18 starting at 2018-02-13 | 2018-05-11 12:26:22
HD Request # 2 | Writing historical Daily data to the file BGG18.dly | 2018-05-11 12:26:22
HD Request # 2 | Received 3 records from 2018-02-13 00:00:00 to 2018-02-14 00:00:00 (2.0 days) and wrote 2 records for BGG18 | 2018-05-11 12:26:22
HD Request # 2 | Completion time: 2s | 2018-05-11 12:26:22
HD Request # 2 | Daily data download complete for BGG18. Unique request ID: 1 | 2018-05-11 12:26:22
Removed historical data download ID 1 | 2018-05-11 12:26:22

HD Request # 3 | Downloading Historical Daily chart data for BTCUSD-BITFINEX. Starting date: 1968-05-11. Service: bitfinex | 2018-05-11 12:26:22
HD Request # 3 | Requesting historical Daily data for BTCUSD-BITFINEX starting at 1968-05-10 | 2018-05-11 12:26:22
SC Data - All Services | Starting real-time market data updates for: XMRBTC-BITFINEX. ID: 9 | 2018-05-11 12:26:22
SC Data - All Services | Subscribing to streaming market data in the service client is not supported. Symbol: XMRBTC-BITFINEX | 2018-05-11 12:26:22
SC Data - All Services | Requesting security definition data for: XMRBTC-BITFINEX. ID: 9 | 2018-05-11 12:26:22
Intraday data recording state for symbol XMRBTC-BITFINEX is set to download 'Pending'. | 2018-05-11 12:26:22
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX | 2018-05-11 12:26:23
HD Request # 3 | Completion time: 0s | 2018-05-11 12:26:23
HD Request # 3 | Daily data download complete for BTCUSD-BITFINEX. Unique request ID: 2 | 2018-05-11 12:26:23
Removed historical data download ID 2 | 2018-05-11 12:26:23

HD Request # 4 | Downloading Historical Daily chart data for BG#. Starting date: 2018-05-10. Service: scdataallservices | 2018-05-11 12:26:23
HD Request # 4 | Requesting historical Daily Continuous data for BGZ10 starting at 2018-05-09 | 2018-05-11 12:26:23
HD Request # 4 | Receiving historical Daily data for BG# starting at 2018-05-10 | 2018-05-11 12:26:24
HD Request # 4 | Writing historical Daily data to the file BG#.dly | 2018-05-11 12:26:24
HD Request # 4 | Received 3 records from 2018-05-10 00:00:00 to 2018-05-11 00:00:00 (2.0 days) and wrote 2 records for BG# | 2018-05-11 12:26:24
HD Request # 4 | Completion time: 2s | 2018-05-11 12:26:24
HD Request # 4 | Daily data download complete for BG#. Unique request ID: 4 | 2018-05-11 12:26:24
Removed historical data download ID 4 | 2018-05-11 12:26:24

HD Request # 5 | Downloading Historical Daily chart data for CL#. Starting date: 2018-05-10. Service: scdataallservices | 2018-05-11 12:26:24
HD Request # 5 | Requesting historical Daily Continuous data for CLZ10 starting at 2018-05-09 | 2018-05-11 12:26:24
HD Request # 5 | Receiving historical Daily data for CL# starting at 2018-05-10 | 2018-05-11 12:26:25
HD Request # 5 | Writing historical Daily data to the file CL#.dly | 2018-05-11 12:26:25
HD Request # 5 | Received 3 records from 2018-05-10 00:00:00 to 2018-05-11 00:00:00 (2.0 days) and wrote 2 records for CL# | 2018-05-11 12:26:25
HD Request # 5 | Completion time: 1s | 2018-05-11 12:26:25
HD Request # 5 | Daily data download complete for CL#. Unique request ID: 6 | 2018-05-11 12:26:25
Removed historical data download ID 6 | 2018-05-11 12:26:25

HD Request # 6 | Downloading Intraday chart data for BTCUSD-BITFINEX to the file BTCUSD-BITFINEX.scid. Service: bitfinex | 2018-05-11 12:26:25
HD Request # 6 | Download start date-time: 2018-02-26 21:56:38.000 | 2018-05-11 12:26:25
HD Request # 6 | Requesting historical Intraday Minute data for BTCUSD-BITFINEX starting at 2018-02-26 23:56:38 (Exchange time). | 2018-05-11 12:26:25
BGG18 Daily #10 | Reloading chart. | 2018-05-11 12:26:25
BTCUSD-BITFINEX Daily #11 | Reloading chart. | 2018-05-11 12:26:26
BTCUSD-BITFINEX Daily #11 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly | 2018-05-11 12:26:26
HD Request # 7 | Downloading Intraday chart data for BGK18 to the file BGK18.scid. Service: cfefut | 2018-05-11 12:26:26
HD Request # 7 | Download start date-time: 2018-05-11 12:02:11.000 | 2018-05-11 12:26:26
HD Request # 7 | Using server: ds7.sierracharts.com port 10149 | 2018-05-11 12:26:26
Socket (7) | Creating socket. | 2018-05-11 12:26:26
Socket (7) | Connecting to IP: 8.18.161.133. | 2018-05-11 12:26:26
BG# Daily #14 | Reloading chart. | 2018-05-11 12:26:26
CL# Weekly #1 | Reloading chart. | 2018-05-11 12:26:26
CL# Monthly #2 | Reloading chart. | 2018-05-11 12:26:26
HD Request # 7 | Setting DTC encoding to Binary VLS | 2018-05-11 12:26:26
HD Request # 7 | Sending historical data logon request message. | 2018-05-11 12:26:26
HD Request # 7 | Requesting Intraday data. Start date-time: 2018-05-11 12:02:11. Record interval: 2. Symbol: BGK18 | 2018-05-11 12:26:26
HD Request # 7 | Decompressing data. | 2018-05-11 12:26:26
HD Request # 7 | Receiving Intraday data for BGK18 starting at 2018-05-11 12:02:11 | 2018-05-11 12:26:26
HD Request # 7 | Timestamp of first Intraday data file record written: 2018-05-11 12:02:11 | 2018-05-11 12:26:26
Socket (7) | Initiating close of socket by core. | 2018-05-11 12:26:26
Socket (7) | Shutdown started. Waiting for graceful close. | 2018-05-11 12:26:26
Historical data download thread signaled to stop. | 2018-05-11 12:26:26
HD Request # 7 | Received 40 records from 2018-05-11 12:02:11 to 2018-05-11 12:16:22 (14.2 minutes) and wrote 40 records for BGK18 | 2018-05-11 12:26:26
HD Request # 7 | Completion time: 0s | 2018-05-11 12:26:26
HD Request # 7 | Intraday data download complete for BGK18. Unique request ID: 3 | 2018-05-11 12:26:26
Removed historical data download ID 3 | 2018-05-11 12:26:26
Real-time Intraday chart data file updates started for BGK18 | 2018-05-11 12:26:26
Opened cached Intraday file: C:\SierraChart\Data\BGK18.scid | 2018-05-11 12:26:26
Intraday chart data file opened for BGK18 | 2018-05-11 12:26:26

HD Request # 8 | Downloading Intraday chart data for CLK18 to the file CLK18.scid. Service: nymex | 2018-05-11 12:26:26
HD Request # 8 | Download start date-time: 2018-04-20 11:29:48.000 | 2018-05-11 12:26:26
HD Request # 8 | Using server: ds1.sierracharts.com port 10150 | 2018-05-11 12:26:26
Socket (8) | Creating socket. | 2018-05-11 12:26:26
Socket (8) | Connecting to IP: 8.18.161.135. | 2018-05-11 12:26:26
Socket (7) | Socket gracefully closed by remote side. | 2018-05-11 12:26:26
Socket (7) | Closed. | 2018-05-11 12:26:26
HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX | 2018-05-11 12:26:26
HD Request # 6 | Completion time: 0s | 2018-05-11 12:26:26
HD Request # 6 | Intraday data download complete for BTCUSD-BITFINEX. Unique request ID: 8 | 2018-05-11 12:26:26
Removed historical data download ID 8 | 2018-05-11 12:26:26
Real-time Intraday chart data file updates started for BTCUSD-BITFINEX | 2018-05-11 12:26:26
Opened cached Intraday file: C:\SierraChart\Data\BTCUSD-BITFINEX.scid | 2018-05-11 12:26:26
Intraday chart data file opened for BTCUSD-BITFINEX | 2018-05-11 12:26:26

Delaying start of download for XMRUSD-BITFINEX | 2018-05-11 12:26:26
BTCUSD-BITFINEX Daily #21 | Reloading chart. | 2018-05-11 12:26:26
BTCUSD-BITFINEX Daily #21 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly | 2018-05-11 12:26:26
HD Request # 8 | Setting DTC encoding to Binary VLS | 2018-05-11 12:26:26
HD Request # 8 | Sending historical data logon request message. | 2018-05-11 12:26:26
HD Request # 8 | Requesting Intraday data. Start date-time: 2018-04-20 11:29:48. Record interval: 2. Symbol: CLK18 | 2018-05-11 12:26:26
HD Request # 8 | Decompressing data. | 2018-05-11 12:26:26
HD Request # 8 | Receiving Intraday data for CLK18 starting at 2018-04-20 11:29:48 | 2018-05-11 12:26:26
HD Request # 8 | Timestamp of first Intraday data file record written: 2018-04-20 11:29:48 | 2018-05-11 12:26:26
Socket (8) | Initiating close of socket by core. | 2018-05-11 12:26:26
Socket (8) | Shutdown started. Waiting for graceful close. | 2018-05-11 12:26:26
Historical data download thread signaled to stop. | 2018-05-11 12:26:26
HD Request # 8 | Received 1 record from 2018-04-20 11:29:48 to 2018-04-20 11:29:48 (0.0 seconds) and wrote 1 record for CLK18 | 2018-05-11 12:26:26
HD Request # 8 | Completion time: 1s | 2018-05-11 12:26:26
HD Request # 8 | Intraday data download complete for CLK18. Unique request ID: 5 | 2018-05-11 12:26:26
Removed historical data download ID 5 | 2018-05-11 12:26:26
Real-time Intraday chart data file updates started for CLK18 | 2018-05-11 12:26:26
Opened cached Intraday file: C:\SierraChart\Data\CLK18.scid | 2018-05-11 12:26:26
Intraday chart data file opened for CLK18 | 2018-05-11 12:26:26

HD Request # 9 | Downloading Intraday chart data for BGM18 to the file BGM18.scid. Service: cfefut | 2018-05-11 12:26:26
HD Request # 9 | Download start date-time: 2018-05-11 12:01:32.000 | 2018-05-11 12:26:26
HD Request # 9 | Using server: ds7.sierracharts.com port 10149 | 2018-05-11 12:26:26
Socket (9) | Creating socket. | 2018-05-11 12:26:26
Socket (9) | Connecting to IP: 8.18.161.133. | 2018-05-11 12:26:26
Socket (8) | Socket gracefully closed by remote side. | 2018-05-11 12:26:26
Socket (8) | Closed. | 2018-05-11 12:26:26
HD Request # 9 | Setting DTC encoding to Binary VLS | 2018-05-11 12:26:26
HD Request # 9 | Sending historical data logon request message. | 2018-05-11 12:26:26
HD Request # 9 | Requesting Intraday data. Start date-time: 2018-05-11 12:01:32. Record interval: 2. Symbol: BGM18 | 2018-05-11 12:26:27
HD Request # 9 | Decompressing data. | 2018-05-11 12:26:27
HD Request # 9 | Receiving Intraday data for BGM18 starting at 2018-05-11 12:01:32 | 2018-05-11 12:26:27
HD Request # 9 | Timestamp of first Intraday data file record written: 2018-05-11 12:01:32 | 2018-05-11 12:26:27
Socket (9) | Initiating close of socket by core. | 2018-05-11 12:26:27
Socket (9) | Shutdown started. Waiting for graceful close. | 2018-05-11 12:26:27
Historical data download thread signaled to stop. | 2018-05-11 12:26:27
HD Request # 9 | Received 7 records from 2018-05-11 12:01:32 to 2018-05-11 12:16:22 (14.8 minutes) and wrote 7 records for BGM18 | 2018-05-11 12:26:27
HD Request # 9 | Completion time: 0s | 2018-05-11 12:26:27
HD Request # 9 | Intraday data download complete for BGM18. Unique request ID: 7 | 2018-05-11 12:26:27
Removed historical data download ID 7 | 2018-05-11 12:26:27
Real-time Intraday chart data file updates started for BGM18 | 2018-05-11 12:26:27
Opened cached Intraday file: C:\SierraChart\Data\BGM18.scid | 2018-05-11 12:26:27
Intraday chart data file opened for BGM18 | 2018-05-11 12:26:27

Socket (9) | Socket gracefully closed by remote side. | 2018-05-11 12:26:27
Socket (9) | Closed. | 2018-05-11 12:26:27
BTCUSD-BITFINEX Daily #16 | Reloading chart. | 2018-05-11 12:26:27
BTCUSD-BITFINEX Daily #16 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\BTCUSD-BITFINEX.dly | 2018-05-11 12:26:27
HD Request # 10 | Downloading Intraday chart data for XMRUSD-BITFINEX to the file XMRUSD-BITFINEX.scid. Service: bitfinex | 2018-05-11 12:26:27
HD Request # 10 | Download start date-time: 2018-02-26 20:48:08.000 | 2018-05-11 12:26:27
HD Request # 10 | Requesting historical Intraday Minute data for XMRUSD-BITFINEX starting at 2018-02-26 22:48:08 (Exchange time). | 2018-05-11 12:26:27
BG# Weekly #27 | Reloading chart. | 2018-05-11 12:26:27
HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XMRUSD-BITFINEX | 2018-05-11 12:26:28
HD Request # 10 | Completion time: 1s | 2018-05-11 12:26:28
HD Request # 10 | Intraday data download complete for XMRUSD-BITFINEX. Unique request ID: 11 | 2018-05-11 12:26:28
Removed historical data download ID 11 | 2018-05-11 12:26:28
Real-time Intraday chart data file updates started for XMRUSD-BITFINEX | 2018-05-11 12:26:28
Opened cached Intraday file: C:\SierraChart\Data\XMRUSD-BITFINEX.scid | 2018-05-11 12:26:28
Intraday chart data file opened for XMRUSD-BITFINEX | 2018-05-11 12:26:28

HD Request # 11 | Downloading Intraday chart data for XMRBTC-BITFINEX to the file XMRBTC-BITFINEX.scid. Service: bitfinex | 2018-05-11 12:26:28
HD Request # 11 | Download start date-time: 2018-01-12 12:26:28.000 | 2018-05-11 12:26:28
HD Request # 11 | Requesting historical Intraday Minute data for XMRBTC-BITFINEX starting at 2018-01-12 14:26:28 (Exchange time). | 2018-05-11 12:26:28
HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XMRBTC-BITFINEX | 2018-05-11 12:26:29
HD Request # 11 | Completion time: 0s | 2018-05-11 12:26:29
HD Request # 11 | Intraday data download complete for XMRBTC-BITFINEX. Unique request ID: 12 | 2018-05-11 12:26:29
Removed historical data download ID 12 | 2018-05-11 12:26:29
Real-time Intraday chart data file updates started for XMRBTC-BITFINEX | 2018-05-11 12:26:29
Opened cached Intraday file: C:\SierraChart\Data\XMRBTC-BITFINEX.scid | 2018-05-11 12:26:29
Intraday chart data file opened for XMRBTC-BITFINEX | 2018-05-11 12:26:29

HD Request # 12 | Downloading Historical Daily chart data for BGM18. Starting date: 2018-05-10. Service: cfefut | 2018-05-11 12:26:29
HD Request # 12 | Requesting historical Daily data for BGM18 starting at 2018-05-09 | 2018-05-11 12:26:29
HD Request # 12 | Receiving historical Daily data for BGM18 starting at 2018-05-10 | 2018-05-11 12:26:30
HD Request # 12 | Writing historical Daily data to the file BGM18.dly | 2018-05-11 12:26:30
HD Request # 12 | Received 3 records from 2018-05-10 00:00:00 to 2018-05-11 00:00:00 (2.0 days) and wrote 2 records for BGM18 | 2018-05-11 12:26:30
HD Request # 12 | Completion time: 0s | 2018-05-11 12:26:30
HD Request # 12 | Daily data download complete for BGM18. Unique request ID: 13 | 2018-05-11 12:26:30
Removed historical data download ID 13 | 2018-05-11 12:26:30

BGM18 Daily #29 | Reloading chart. | 2018-05-11 12:26:33
HTTPS connection to historicaldata.sierrachart.com:443 (6) | Socket gracefully closed by remote side. | 2018-05-11 12:29:30
HTTPS connection to historicaldata.sierrachart.com:443 (6) | Initiating close of socket by core. | 2018-05-11 12:29:30
HTTPS connection to historicaldata.sierrachart.com:443 (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2018-05-11 12:29:30
HTTPS connection to historicaldata.sierrachart.com:443 (6) | Closed. | 2018-05-11 12:29:30
Remote instance connected: | 2018-05-11 12:44:24
BGK18 50 Min #3 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2018-05-11 12:30:00. Next Bar Date Time: 2018-05-11 11:40:00. Filename: BGK18.scid | 2018-05-11 12:44:53
BGK18 50 Min #6 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2018-05-11 12:30:00. Next Bar Date Time: 2018-05-11 11:40:00. Filename: BGK18.scid | 2018-05-11 12:44:53
BGG18 Daily #10 | Reloading chart. | 2018-05-11 12:44:57
BG# Weekly #27 | Reloading chart. | 2018-05-11 12:44:59
BG# Daily #14 | Reloading chart. | 2018-05-11 12:45:02
CL# Monthly #2 | Reloading chart. | 2018-05-11 12:45:02
CL# Weekly #1 | Reloading chart. | 2018-05-11 12:45:02
BGM18 Daily #29 | Reloading chart. | 2018-05-11 12:45:04
SC Data - All Services | Performing periodic download of Intraday data for open Intraday charts not receiving real-time data | 2018-05-11 12:56:14
Intraday data recording state for symbol BTCUSD-BITFINEX is set to download 'Pending'. | 2018-05-11 12:56:14
Intraday data recording state for symbol BGK18 is set to download 'Pending'. | 2018-05-11 12:56:14
Intraday data recording state for symbol BGM18 is set to download 'Pending'. | 2018-05-11 12:56:14
Intraday data recording state for symbol XMRUSD-BITFINEX is set to download 'Pending'. | 2018-05-11 12:56:14
Intraday data recording state for symbol XMRBTC-BITFINEX is set to download 'Pending'. | 2018-05-11 12:56:14
HD Request # 13 | Downloading Intraday chart data for BTCUSD-BITFINEX to the file BTCUSD-BITFINEX.scid. Service: bitfinex | 2018-05-11 12:56:14
HD Request # 13 | Download start date-time: 2018-01-12 12:56:13.000 | 2018-05-11 12:56:14
HD Request # 13 | Requesting historical Intraday Minute data for BTCUSD-BITFINEX starting at 2018-01-12 14:56:13 (Exchange time). | 2018-05-11 12:56:14
HD Request # 14 | Downloading Intraday chart data for BGK18 to the file BGK18.scid. Service: cfefut | 2018-05-11 12:56:14
HD Request # 14 | Download start date-time: 2018-05-11 12:34:40.000 | 2018-05-11 12:56:14
HD Request # 14 | Using server: ds1.sierracharts.com port 10150 | 2018-05-11 12:56:14
Socket (41) | Creating socket. | 2018-05-11 12:56:14
Socket (41) | Connecting to IP: 8.18.161.135. | 2018-05-11 12:56:14
HTTPS connection to historicaldata.sierrachart.com:443 (40) | Creating socket. Using TLS 1.2. | 2018-05-11 12:56:14
HTTPS connection to historicaldata.sierrachart.com:443 (40) | Connecting to IP: 88.99.0.216. | 2018-05-11 12:56:14
HD Request # 14 | Setting DTC encoding to Binary VLS | 2018-05-11 12:56:14
HD Request # 14 | Sending historical data logon request message. | 2018-05-11 12:56:14
HD Request # 14 | Requesting Intraday data. Start date-time: 2018-05-11 12:34:40. Record interval: 2. Symbol: BGK18 | 2018-05-11 12:56:14
HD Request # 14 | Decompressing data. | 2018-05-11 12:56:14
HD Request # 14 | Receiving Intraday data for BGK18 starting at 2018-05-11 12:34:40 | 2018-05-11 12:56:14
HD Request # 14 | Timestamp of first Intraday data file record written: 2018-05-11 12:34:40 | 2018-05-11 12:56:14
Socket (41) | Initiating close of socket by core. | 2018-05-11 12:56:14
Historical data download thread signaled to stop. | 2018-05-11 12:56:14
Socket (41) | Shutdown started. Waiting for graceful close. | 2018-05-11 12:56:14
HD Request # 14 | Received 16 records from 2018-05-11 12:34:40 to 2018-05-11 12:40:52 (6.2 minutes) and wrote 16 records for BGK18 | 2018-05-11 12:56:14
HD Request # 14 | Completion time: 1s | 2018-05-11 12:56:14
HD Request # 14 | Intraday data download complete for BGK18. Unique request ID: 15 | 2018-05-11 12:56:14
Removed historical data download ID 15 | 2018-05-11 12:56:14
Real-time Intraday chart data file updates started for BGK18 | 2018-05-11 12:56:14
Opened cached Intraday file: C:\SierraChart\Data\BGK18.scid | 2018-05-11 12:56:14
Intraday chart data file opened for BGK18 | 2018-05-11 12:56:14

HD Request # 15 | Downloading Intraday chart data for BGM18 to the file BGM18.scid. Service: cfefut | 2018-05-11 12:56:14
HD Request # 15 | Download start date-time: 2018-05-11 12:16:22.000 | 2018-05-11 12:56:14
HD Request # 15 | Using server: ds7.sierracharts.com port 10149 | 2018-05-11 12:56:14
Socket (42) | Creating socket. | 2018-05-11 12:56:14
Socket (42) | Connecting to IP: 8.18.161.133. | 2018-05-11 12:56:14
Socket (41) | Socket gracefully closed by remote side. | 2018-05-11 12:56:14
Socket (41) | Closed. | 2018-05-11 12:56:14
HD Request # 15 | Setting DTC encoding to Binary VLS | 2018-05-11 12:56:14
HD Request # 15 | Sending historical data logon request message. | 2018-05-11 12:56:14
HD Request # 15 | Requesting Intraday data. Start date-time: 2018-05-11 12:16:22. Record interval: 2. Symbol: BGM18 | 2018-05-11 12:56:14
HD Request # 15 | Decompressing data. | 2018-05-11 12:56:14
HD Request # 15 | Receiving Intraday data for BGM18 starting at 2018-05-11 12:16:22 | 2018-05-11 12:56:14
HD Request # 15 | Timestamp of first Intraday data file record written: 2018-05-11 12:16:22 | 2018-05-11 12:56:14
Socket (42) | Initiating close of socket by core. | 2018-05-11 12:56:14
Socket (42) | Shutdown started. Waiting for graceful close. | 2018-05-11 12:56:14
Historical data download thread signaled to stop. | 2018-05-11 12:56:14
HD Request # 15 | Received 4 records from 2018-05-11 12:16:22 to 2018-05-11 12:45:04 (28.7 minutes) and wrote 4 records for BGM18 | 2018-05-11 12:56:14
HD Request # 15 | Completion time: 0s | 2018-05-11 12:56:14
HD Request # 15 | Intraday data download complete for BGM18. Unique request ID: 16 | 2018-05-11 12:56:14
Removed historical data download ID 16 | 2018-05-11 12:56:14
Real-time Intraday chart data file updates started for BGM18 | 2018-05-11 12:56:14
Opened cached Intraday file: C:\SierraChart\Data\BGM18.scid | 2018-05-11 12:56:14
Intraday chart data file opened for BGM18 | 2018-05-11 12:56:14

Socket (42) | Socket gracefully closed by remote side. | 2018-05-11 12:56:15
Socket (42) | Closed. | 2018-05-11 12:56:15
HD Request # 13 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for BTCUSD-BITFINEX | 2018-05-11 12:56:16
HD Request # 13 | Completion time: 2s | 2018-05-11 12:56:16
HD Request # 13 | Intraday data download complete for BTCUSD-BITFINEX. Unique request ID: 14 | 2018-05-11 12:56:16
Removed historical data download ID 14 | 2018-05-11 12:56:16
Real-time Intraday chart data file updates started for BTCUSD-BITFINEX | 2018-05-11 12:56:16
Opened cached Intraday file: C:\SierraChart\Data\BTCUSD-BITFINEX.scid | 2018-05-11 12:56:16
Intraday chart data file opened for BTCUSD-BITFINEX | 2018-05-11 12:56:16

HD Request # 16 | Downloading Intraday chart data for XMRUSD-BITFINEX to the file XMRUSD-BITFINEX.scid. Service: bitfinex | 2018-05-11 12:56:16
HD Request # 16 | Download start date-time: 2018-02-26 20:48:08.000 | 2018-05-11 12:56:16
HD Request # 16 | Requesting historical Intraday Minute data for XMRUSD-BITFINEX starting at 2018-02-26 22:48:08 (Exchange time). | 2018-05-11 12:56:16
HD Request # 16 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XMRUSD-BITFINEX | 2018-05-11 12:56:17
HD Request # 16 | Completion time: 1s | 2018-05-11 12:56:17
HD Request # 16 | Intraday data download complete for XMRUSD-BITFINEX. Unique request ID: 17 | 2018-05-11 12:56:17
Removed historical data download ID 17 | 2018-05-11 12:56:17
Real-time Intraday chart data file updates started for XMRUSD-BITFINEX | 2018-05-11 12:56:17
Opened cached Intraday file: C:\SierraChart\Data\XMRUSD-BITFINEX.scid | 2018-05-11 12:56:17
Intraday chart data file opened for XMRUSD-BITFINEX | 2018-05-11 12:56:17

HD Request # 17 | Downloading Intraday chart data for XMRBTC-BITFINEX to the file XMRBTC-BITFINEX.scid. Service: bitfinex | 2018-05-11 12:56:17
HD Request # 17 | Download start date-time: 2018-01-12 12:56:16.000 | 2018-05-11 12:56:17
HD Request # 17 | Requesting historical Intraday Minute data for XMRBTC-BITFINEX starting at 2018-01-12 14:56:16 (Exchange time). | 2018-05-11 12:56:17
HD Request # 17 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for XMRBTC-BITFINEX | 2018-05-11 12:56:18
HD Request # 17 | Completion time: 2s | 2018-05-11 12:56:18
HD Request # 17 | Intraday data download complete for XMRBTC-BITFINEX. Unique request ID: 18 | 2018-05-11 12:56:18
Removed historical data download ID 18 | 2018-05-11 12:56:18
Real-time Intraday chart data file updates started for XMRBTC-BITFINEX | 2018-05-11 12:56:18
Opened cached Intraday file: C:\SierraChart\Data\XMRBTC-BITFINEX.scid | 2018-05-11 12:56:18
Intraday chart data file opened for XMRBTC-BITFINEX | 2018-05-11 12:56:18
[2018-05-11 21:15:43]
Sierra Chart Engineering - Posts: 104368
The first thing we want you to do is to update Sierra Chart using this installer:
https://www.sierrachart.com/downloads/SierraChartFileDownloader.exe

The problem you are having is the fact that the Symbol Settings are not present for these crypto currency symbols.

Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2018-05-12 17:58:22]
TraderTen - Posts: 80
OK, I updated the Symbol Settings, but still no Bitfinex data.
Any other suggestions? The log says '0' records received for
both BTCUSD & XMRUSD.
[2018-05-12 21:28:15]
Sierra Chart Engineering - Posts: 104368
Okay this is puzzling. Without going further into this, we will just have you perform a Full Reset of the Symbol Settings:
https://www.sierrachart.com/index.php?page=doc/GlobalSymbolSettings.php#FullResetSymbolSettingsSteps
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-05-19 05:48:54
[2018-05-19 05:08:47]
TraderTen - Posts: 80
IT WORKED! THANKS!
[2018-06-05 14:14:59]
User620704 - Posts: 20
Is the Bitfinex data feed down? I'm getting the "failed to listen on port" message over and over? I updated and the issue is still there?
[2018-06-05 21:07:48]
Sierra Chart Engineering - Posts: 104368
There have been problems earlier today with the Bitfinex data feed from Bitfinex. This would have been a problem on the Bitfinex side.

I'm getting the "failed to listen on port" message over and over?
This is unrelated. To resolve this, refer to:

Using DTC Server for Data and Trading in Another Sierra Chart Instance: Resolving DTC Protocol Server Port Number Conflicts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-06-05 21:10:05
[2018-06-06 17:57:04]
User620704 - Posts: 20
Seems to have fixed itself before I even got to this solution but I will still implement it thanks!

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