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Date/Time: Fri, 20 Jul 2018 16:48:01 +0000



Bar Close Times

Support Request:
[2017-12-20 03:56:07]
User941586 - Posts: 9
If I am running a 24hr market and want the session to be 24 hours, how do I have the 2 hours close at 2am/4am/6am/8am etc? How do I have the 4 hr close at 4am/8am/noon etc?

I have the session time at 0 and 23:59:59 but they don't close at those times above.
[2017-12-20 04:49:57]
Sierra Chart Engineering - Posts: 61928
This will already be the case as we understand it but it is not totally clear what you are asking about.


We assume you are asking about 120 minute bars and 240 minute bars.

These will close one second just before each of those times based upon the particular Session Times you are using.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-20 04:50:02
[2017-12-20 13:20:06]
User941586 - Posts: 9
Correct. I am using the 120m and 240m timeframes as you mentioned but if the session starts at 0:00:00 and end at 23:59:59 when does the first 120m bar not close at 2:00? My 240m bar closes 1 hour earlier than it should. Instead of closing at 12:00 it closes at 11:00.
[2017-12-20 18:11:04]
Sierra Chart Engineering - Posts: 61928
We are not sure how you are coming to these conclusions.

First thing to do is to make sure the time zone is set correctly:
https://www.sierrachart.com/index.php?page=doc/TimeZone.html

Tell us the time zone you are using.

Provide an image of the chart or Trade DOM, by following these instructions:
https://www.sierrachart.com/index.php?page=doc/PostingInformation.php#Image
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-20 18:45:04]
User941586 - Posts: 9
The 240min should start at 0:0:0 and close at 4:00:00. It closes at 3:00:00 with whatever setting is not correct. How do I get it to close at that time. Current session setting is 0:0:0 to 23:59:59
[2017-12-21 07:07:10]
Sierra Chart Engineering - Posts: 61928
How do you come to the conclusion that you are coming to? We simply do not know. There is no reasonable way that you could be coming to the conclusion that you are so therefore you must be making an incorrect conclusion.

We need the chart image requested at post #4 above.

So that we can see the bar times clearly, before posting the image increase the bar spacing by pressing the up arrow on the keyboard so that there is a time shown for each bar on the timescale at the bottom of the chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-21 18:18:08
[2017-12-21 13:10:20]
User941586 - Posts: 9
See attached. Note the TR:TIME LEFT in the top left hand corner of the 240TF chart. It is supposed to be 1 hour more. It is currently 8:06AM. It should close at noon.

File was uploaded.
imagechartclose.png / V - Attached On 2017-12-21 13:09:35 UTC - Size: 44.21 KB - 65 views
Attachment Deleted.
[2017-12-21 13:41:55]
User681267 - Posts: 16
From the time stamp on your chart image, the chart time zone is not the same as your local time zone.
[2017-12-21 18:16:10]
Sierra Chart Engineering - Posts: 61928
You are referring to an issue with the countdown timer. This is all. So therefore, you were coming to an incorrect conclusion at all times.

Read through the documentation here about inaccuracy with the Countdown Timer:
http://www.sierrachart.com/index.php?page=doc/StudiesReference.php&ID=201&Name=Countdown_Timer
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-21 18:16:52
[2017-12-26 13:33:33]
User941586 - Posts: 9
I changed the option - Display Continuous Time Countdown Based On Close to YES and it still is off on the 240m chart by 1 hr.

How do I change the time across all charts to local time?
[2017-12-26 14:07:46]
User681267 - Posts: 16
Start with this one, paragraph 3:

https://www.sierrachart.com/index.php?page=doc/GettingStarted.php#ConnectingtoData

And then this one:

https://www.sierrachart.com/index.php?page=doc/ChartSettings.html#TimeZone
[2017-12-26 14:12:55]
User941586 - Posts: 9
Ok. It changed the timezone to the correct one for me. The countdown timer is still incorrect.
[2017-12-26 14:15:31]
User681267 - Posts: 16
Any chance you can post another image and also state what time zone and session times you're using?
[2017-12-26 16:03:43]
Sierra Chart Engineering - Posts: 61928
Ok. It changed the timezone to the correct one for me. The countdown timer is still incorrect.

It sounds like you do not have the right time zone setting on your computer. Refer to:
http://www.sierrachart.com/index.php?page=doc/helpdetails38.html#SettingComputerSystemDateTimeAndTimeZone
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-26 16:05:00

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