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Date/Time: Wed, 25 Apr 2018 18:12:05 +0000



BitMEX ETH Futures DOM

Support Request:
[2017-11-24 17:00:06]
User891094 - Posts: 11
In addition to the DOM issue with BCH (https://www.sierrachart.com/SupportBoard.php?ThreadID=31003) ETH has the same issue

XBT futures and the swap work flawlessly, but some of the small digits seem to have market depth issues. It looks like the old quotes aren't deleted and each time a new quote comes up, it's just added to an existing one. This way it seems as if there are 200 contracts on old prices altough there are just a hand full in reality.
imageETHZ17.png / V - Attached On 2017-11-24 16:53:35 UTC - Size: 113.24 KB - 37 views
[2017-11-24 18:31:01]
Sierra Chart Engineering - Posts: 59421
This will be resolved.
Sierra Chart Support - Engineering Level

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[2017-11-24 20:41:56]
Sierra Chart Engineering - Posts: 59421
This will be resolved before the end of the day today.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-26 02:15:48]
Sierra Chart Engineering - Posts: 59421
We apologize for the delay. We got behind on this but we are going to be working on it right now.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-11-30 10:56:28]
bitmexdiable - Posts: 1
Nothing new ?
[2017-11-30 17:25:03]
Sierra Chart Engineering - Posts: 59421
We apologize for this. We were not able to get this done. Allow another day or two.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.

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