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Date/Time: Fri, 19 Apr 2024 14:56:37 +0000



BITMEX BCH Futures DOM messed up

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[2017-11-23 20:13:11]
User891094 - Posts: 11
Prices and Size has nothing to do with actual reality.

Can you please have a look into it?
imageBCH.jpg / V - Attached On 2017-11-23 20:12:14 UTC - Size: 88.14 KB - 420 views
[2017-11-23 20:41:41]
Sierra Chart Engineering - Posts: 104368
Look at the same symbol on the BitMEX website and if you see an ongoing difference between what Sierra Chart shows and the BitMEX website in regards to market depth data, then provide an image the market depth data in Sierra Chart and another one from the BitMEX website at the same time.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2017-11-23 20:54:22]
User891094 - Posts: 11
Ok...thanks for the advice...it's not that I haven't done this yet.
I made you another screenshot.

Can you just have a look at the Bitmex site and the SC - DOM?
Thanks for the great support.
imageBCH again.jpg / V - Attached On 2017-11-23 20:53:07 UTC - Size: 98.76 KB - 437 views
[2017-11-24 18:30:26]
Sierra Chart Engineering - Posts: 104368
We will solve this.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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