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Date/Time: Sat, 27 Apr 2024 13:59:45 +0000



Post From: BitMEX ETH Futures DOM

[2021-07-01 20:21:39]
Sierra_Chart Engineering - Posts: 14110
This definitely looks like an issue with the market depth not being correct and we have to reset the connection to BitMex. We are going to do daily resets with BitMex. We will get that done today.

That should not normally happen if depth data is provided properly from the BitMex server but sometimes we do see issues.
Sierra Chart Support - Engineering Level

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