Login Page - Create Account

Support Board


Date/Time: Mon, 29 Apr 2024 07:38:30 +0000



VSE realtime data from Interactive Brokers not loading - Account Support Ticket

View Count: 3235

[2016-10-24 10:02:45]
User116074 - Posts: 3
Dear all,
I am writing to you with a matter regarding data from Vienna Stock Exchange provided by Interactive Brokers. To be exact, I am interested in stocks EBS/ERST, VER, ANDR, OMVV, LENV, BWOA and UNIQ.

For my purposes I need to view and trade according to real time depth of market (order book, level 2) data. The data is functional in real time in Interactive Brokers, but not in Sierra. When I load the ticker/symbol into Sierra, it loads historical up-to-date data, but after the initial load it does not update the chart for new realtime data at all. The chart is static and does not show depth of market (in Sierra, IB are okay). I am talking about market hours of course.

The ticker format I use is (e.g.): VER-STK-VSE

We tried to find the problem by checking other symbols and their connectivity with Sierra. Connection with american stocks (AAPL) and forex (EURUSD) work without problems (at least on level one, we did not purchase level 2 data for these) - the chart updates realtime. Therefore we believe that the problem may be connected to the way Sierra handles data from Vienna stock exchange. My friend had a similar problem with a different (also less frequently traded) instrument in Sierra and you successfully provided a solution. The problem was connected to Sierra software.

I hope my explanation was clear. I need connection with Interactive brokers to view realtime orderbook data for VSE. Shall you have any other questions, I will happily explain the matter further. Alternatively we could schedule a call (phone/Skype and TeamViewer).

I am looking forward to hearing from you.

Best regards,
Branislav
[2016-10-24 17:49:00]
Sierra Chart Engineering - Posts: 104368
We are fairly sure that you are probably not going to get market depth data in Sierra Chart from Interactive Brokers for stocks because that has been an ongoing problem and it is something for Interactive Brokers to solve.

Regarding the real-time data, provide a copy of the Message Log following these instructions and we will see what the problem is:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
[2016-10-24 18:23:51]
User116074 - Posts: 3
Thank you very much for your response. I am attaching the Log. However it is past regular trading hours for VSE, so if needed, I will create another one tomorrow during the tradeing session.

Regarding the market depth - what would you recommend? Should I bring the matter to the IB? I really need the access to this data in Sierra.

Reading Internal Order ID file. | 2016-10-24 20:07:00
Reading Trade Orders file. | 2016-10-24 20:07:00
Reading Trade Positions file. | 2016-10-24 20:07:00
Software version: 1473 | 2016-10-24 20:07:00
Uses New Spreadsheets | 2016-10-24 20:07:00
Usage end date: 2016-11-21 | 2016-10-24 20:07:00
Enabled for: Advanced Features. | 2016-10-24 20:07:00
Enabled for: Sierra Chart Historical Data Service. | 2016-10-24 20:07:00
Allow Support for Sierra Chart Data Feeds is disabled. | 2016-10-24 20:07:00
Current selected Data/Trading service: Interactive Brokers | 2016-10-24 20:07:00
Chart Update Interval: 500 | 2016-10-24 20:07:00
Time Zone: +02:00:00 (CET+01CEST+01,M3.5.0/02:00,M10.5.0/03:00) | 2016-10-24 20:07:00
2016-10-24 20:07:02 Local computer time | 2016-10-24 20:07:00
2016-10-24 18:07:02 Local computer time in UTC | 2016-10-24 20:07:00
2016-10-24 20:07:02 Local computer time in SC Time Zone | 2016-10-24 20:07:00
2016-10-24 18:07:02 Server time in UTC | 2016-10-24 20:07:00
Local computer UTC time and Server UTC time difference: 0 seconds. | 2016-10-24 20:07:00
Program path: C:\SierraChart\ | 2016-10-24 20:07:00
Data Files path: C:\SierraChart\Data\ | 2016-10-24 20:07:00
OS Version Number: 6.2 | 2016-10-24 20:07:00
Locale Setting: C | 2016-10-24 20:07:00

Checking for new symbol settings for ib | 2016-10-24 20:07:00
HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2016-10-24 20:07:00
HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2016-10-24 20:07:00
HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2016-10-24 20:07:00
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2016-10-24 20:07:00
Symbol settings are up-to-date for ib | 2016-10-24 20:07:00

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:07
Starting TWS auto-login thread. | 2016-10-24 20:07:07
TWS auto-login thread ending. | 2016-10-24 20:07:07
HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2016-10-24 20:07:08
HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2016-10-24 20:07:08
HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2016-10-24 20:07:08
HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2016-10-24 20:07:08
Socket (4) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:08
Socket (4) | Shutdown and closed. | 2016-10-24 20:07:08
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:08 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:08 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:08
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:08
Interactive Brokers | Disconnected. | 2016-10-24 20:07:09
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:09
Starting TWS auto-login thread. | 2016-10-24 20:07:11
TWS auto-login thread ending. | 2016-10-24 20:07:12

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:12
Socket (5) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:13
Socket (5) | Shutdown and closed. | 2016-10-24 20:07:13
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:13 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:13 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:13
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:13
Interactive Brokers | Disconnected. | 2016-10-24 20:07:13
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:13
Starting TWS auto-login thread. | 2016-10-24 20:07:15
TWS auto-login thread ending. | 2016-10-24 20:07:16

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:16
Socket (6) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:17
Socket (6) | Shutdown and closed. | 2016-10-24 20:07:17
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:17 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:17 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:17
Interactive Brokers | Disconnected. | 2016-10-24 20:07:17
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:17
Starting TWS auto-login thread. | 2016-10-24 20:07:19
TWS auto-login thread ending. | 2016-10-24 20:07:20

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:20
Socket (7) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:21
Socket (7) | Shutdown and closed. | 2016-10-24 20:07:21
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:21 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:21 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:21
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:21
Interactive Brokers | Disconnected. | 2016-10-24 20:07:21
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:21
Starting TWS auto-login thread. | 2016-10-24 20:07:23
TWS auto-login thread ending. | 2016-10-24 20:07:24

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:24
Socket (8) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:25
Socket (8) | Shutdown and closed. | 2016-10-24 20:07:25
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:25 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:25 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:25
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:25
Interactive Brokers | Disconnected. | 2016-10-24 20:07:25
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:25
Starting TWS auto-login thread. | 2016-10-24 20:07:27
TWS auto-login thread ending. | 2016-10-24 20:07:28

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:28
Socket (9) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:29
Socket (9) | Shutdown and closed. | 2016-10-24 20:07:29
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:29 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:29 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:29
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:29
Interactive Brokers | Disconnected. | 2016-10-24 20:07:29
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:29
Starting TWS auto-login thread. | 2016-10-24 20:07:31
TWS auto-login thread ending. | 2016-10-24 20:07:32

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:32
Socket (10) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:33
Socket (10) | Shutdown and closed. | 2016-10-24 20:07:33
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:33 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:33 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:33
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:33
Interactive Brokers | Disconnected. | 2016-10-24 20:07:33
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:33
Starting TWS auto-login thread. | 2016-10-24 20:07:35
TWS auto-login thread ending. | 2016-10-24 20:07:36

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:36
Socket (11) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:37
Socket (11) | Shutdown and closed. | 2016-10-24 20:07:37
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:37 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:37 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:37
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:37
Interactive Brokers | Disconnected. | 2016-10-24 20:07:37
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:37
Starting TWS auto-login thread. | 2016-10-24 20:07:39
TWS auto-login thread ending. | 2016-10-24 20:07:40

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:40
Socket (12) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:41
Socket (12) | Shutdown and closed. | 2016-10-24 20:07:41
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:41 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:41 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:41
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:41
Interactive Brokers | Disconnected. | 2016-10-24 20:07:41
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:41
Starting TWS auto-login thread. | 2016-10-24 20:07:43
TWS auto-login thread ending. | 2016-10-24 20:07:44

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:44
Socket (13) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:45
Socket (13) | Shutdown and closed. | 2016-10-24 20:07:45
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:45 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:45 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:45
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:45
Interactive Brokers | Disconnected. | 2016-10-24 20:07:45
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:45
Starting TWS auto-login thread. | 2016-10-24 20:07:47
TWS auto-login thread ending. | 2016-10-24 20:07:48

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:48
Socket (14) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:49
Socket (14) | Shutdown and closed. | 2016-10-24 20:07:49
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:49 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:49 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:49
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:49
Interactive Brokers | Disconnected. | 2016-10-24 20:07:49
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:49
Starting TWS auto-login thread. | 2016-10-24 20:07:51
TWS auto-login thread ending. | 2016-10-24 20:07:52

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:52
Socket (15) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:53
Socket (15) | Shutdown and closed. | 2016-10-24 20:07:53
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:53 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:53 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:53
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:53
Interactive Brokers | Disconnected. | 2016-10-24 20:07:53
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:53
Starting TWS auto-login thread. | 2016-10-24 20:07:56

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:07:56
Socket (16) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:07:57
Socket (16) | Shutdown and closed. | 2016-10-24 20:07:57
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:07:57 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:07:57 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:07:57
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:07:57
Interactive Brokers | Disconnected. | 2016-10-24 20:07:57
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:07:57
TWS auto-login thread ending. | 2016-10-24 20:07:58
Starting TWS auto-login thread. | 2016-10-24 20:07:59

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:08:00
TWS auto-login thread ending. | 2016-10-24 20:08:00
Socket (17) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:08:01
Socket (17) | Shutdown and closed. | 2016-10-24 20:08:01
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:08:01 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:08:01 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:08:01
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:08:01
Interactive Brokers | Disconnected. | 2016-10-24 20:08:01
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:08:01
Starting TWS auto-login thread. | 2016-10-24 20:08:03
TWS auto-login thread ending. | 2016-10-24 20:08:04

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:08:04
Socket (18) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:08:05
Socket (18) | Shutdown and closed. | 2016-10-24 20:08:05
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:08:05 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:08:05 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:08:05
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:08:05
Interactive Brokers | Disconnected. | 2016-10-24 20:08:05
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:08:05
Starting TWS auto-login thread. | 2016-10-24 20:08:07

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:08:08
Socket (19) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:08:09
Socket (19) | Shutdown and closed. | 2016-10-24 20:08:09
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:08:09 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:08:09 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:08:09
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:08:09
Interactive Brokers | Disconnected. | 2016-10-24 20:08:09
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:08:09
TWS auto-login thread ending. | 2016-10-24 20:08:10
Starting TWS auto-login thread. | 2016-10-24 20:08:11

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:08:12
TWS auto-login thread ending. | 2016-10-24 20:08:12
Socket (20) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:08:13
Socket (20) | Shutdown and closed. | 2016-10-24 20:08:13
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:08:13 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:08:13 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:08:13
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:08:13
Interactive Brokers | Disconnected. | 2016-10-24 20:08:13
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:08:13
Starting TWS auto-login thread. | 2016-10-24 20:08:15

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:08:16
TWS auto-login thread ending. | 2016-10-24 20:08:16
Socket (21) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:08:17
Socket (21) | Shutdown and closed. | 2016-10-24 20:08:17
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:08:17 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:08:17 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:08:17
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:08:17
Interactive Brokers | Disconnected. | 2016-10-24 20:08:17
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:08:17
Starting TWS auto-login thread. | 2016-10-24 20:08:20
TWS auto-login thread ending. | 2016-10-24 20:08:20

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:08:20
Socket (22) | Error received in OnConnect while connecting. Windows error code 10061: Nemohlo být vytvořeno žádné připojení, protože cílový počítač je aktivně odmítl. | 2016-10-24 20:08:21
Socket (22) | Shutdown and closed. | 2016-10-24 20:08:21
Interactive Brokers | Failed to connect to the data and trade server. | 2016-10-24 20:08:21 *
Note: Is the Interactive Brokers TWS software running and is it enabled for socket clients? | 2016-10-24 20:08:21 *
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2016-10-24 20:08:21
To prevent further connection attempts, select 'File >> Disconnect'. | 2016-10-24 20:08:21
Interactive Brokers | Disconnected. | 2016-10-24 20:08:21
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2016-10-24 20:08:21
Starting TWS auto-login thread. | 2016-10-24 20:08:24
TWS auto-login thread ending. | 2016-10-24 20:08:24

Interactive Brokers | Connecting to 127.0.0.1:7496 | 2016-10-24 20:08:24
Socket (23) | Connected. | 2016-10-24 20:08:24
Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2016-10-24 20:08:24
Interactive Brokers | TWS server version: 76 | 2016-10-24 20:08:26
Interactive Brokers | Connected. Waiting for account information. | 2016-10-24 20:08:26
IB Account information received. | 2016-10-24 20:08:26
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-10-24 20:08:26
Interactive Brokers | Connected to Live account. | 2016-10-24 20:08:26
Interactive Brokers | Year-Month last connected to Live account: 2016-10 | 2016-10-24 20:08:26
Interactive Brokers | Connected to data and trading server. | 2016-10-24 20:08:26
Next valid order ID: 1 | 2016-10-24 20:08:26
Next valid order ID: 1 | 2016-10-24 20:08:26
IB Account information received. | 2016-10-24 20:08:26
Interactive Brokers | Received 1 Trade Accounts from TWS. | 2016-10-24 20:08:26
Interactive Brokers | Connected to Live account. | 2016-10-24 20:08:26
Interactive Brokers | Year-Month last connected to Live account: 2016-10 | 2016-10-24 20:08:26
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2016-10-24 20:08:27
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2016-10-24 20:08:27
Message from IB: HMDS data farm connection is OK:euhmds. IB Error Code: 2106. Request ID: -1. | 2016-10-24 20:08:28
Message from IB: Market data farm connection is OK:secdefus. IB Error Code: 2104. Request ID: -1. | 2016-10-24 20:08:28
Message from IB: Market data farm connection is OK:eufarm. IB Error Code: 2104. Request ID: -1. | 2016-10-24 20:08:28
Message from IB: Market data farm connection is OK:cashfarm. IB Error Code: 2104. Request ID: -1. | 2016-10-24 20:08:29
Message from IB: Market data farm connection is OK:usfuture. IB Error Code: 2104. Request ID: -1. | 2016-10-24 20:08:29
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2016-10-24 20:08:29
Interactive Brokers | Requesting Trade Positions snapshot and updates (IB account data updates) for account: U188* | 2016-10-24 20:08:31
Interactive Brokers | Requesting historical order fills for account U188*. | 2016-10-24 20:08:31
Interactive Brokers | Received Trade Positions download end message for account U188* | 2016-10-24 20:08:32
Interactive Brokers | Using primary service for historical data for VER-STK-VSE | 2016-10-24 20:09:03
VER-STK-VSE 1 Min #1 | Reloading chart. | 2016-10-24 20:09:03
Interactive Brokers | Starting real-time market data updates for: VER-STK-VSE. ID: 1 | 2016-10-24 20:09:04
Interactive Brokers | Subscribing to Symbol: VER, SecurityType: STK, Expiration: , Exchange: VSE, Primary Exchange: , Currency: , Multiplier: | 2016-10-24 20:09:04
Interactive Brokers | Requesting security definition data for: VER-STK-VSE. ID: 1 | 2016-10-24 20:09:04
Interactive Brokers | Using primary service for historical data for VER-STK-VSE | 2016-10-24 20:09:04
Intraday data recording state for symbol VER-STK-VSE is set to download 'Pending'. | 2016-10-24 20:09:04
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:04
Delaying start of download for VER-STK-VSE | 2016-10-24 20:09:04
Message from IB: Part of requested market data is not subscribed. Subscription-independent ticks are still active.VER VSE/TOP/LAST. IB Error Code: 10090. Request ID: 1. Symbol: VER-STK-VSE. | 2016-10-24 20:09:04
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:05
Interactive Brokers | Using primary service for historical data for VER-STK-VSE | 2016-10-24 20:09:05
VER-STK-VSE 1 Min #1 | Reloading chart. | 2016-10-24 20:09:05
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:06
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:07
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:08
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:09
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:10
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:11
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:12
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:13
Market data subscription status is not known while delaying historical data download for symbol: VER-STK-VSE | 2016-10-24 20:09:14
HD Request # 2 | Downloading Intraday chart data for VER-STK-VSE to the file VER-STK-VSE.scid. Service: ib | 2016-10-24 20:09:14
HD Request # 2 | Download start date-time: 2016-10-21 17:39:30.000 | 2016-10-24 20:09:14
HD Request # 2 | Requesting a total of 3 days and 13784 seconds. | 2016-10-24 20:09:14
HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 186584. | 2016-10-24 20:09:14
HD Request # 2 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-22 17:29:30 for VER-STK-VSE | 2016-10-24 20:09:14
HD Request # 2 | Processing historical data message from TWS | 2016-10-24 20:09:14
HD Request # 2 | Receiving Intraday data for VER-STK-VSE starting at 2016-10-21 17:30:00 | 2016-10-24 20:09:14
HD Request # 2 | Received 2880 records and wrote 0 records from 2016-10-19 11:00:00 to 2016-10-21 17:39:30. | 2016-10-24 20:09:14
HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 100184. | 2016-10-24 20:09:14
HD Request # 2 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-23 17:29:30 for VER-STK-VSE | 2016-10-24 20:09:14
HD Request # 2 | Processing historical data message from TWS | 2016-10-24 20:09:15
HD Request # 2 | Received 2880 records and wrote 0 records from 2016-10-19 11:00:00 to 2016-10-21 17:39:30. | 2016-10-24 20:09:15
HD Request # 2 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 13784. | 2016-10-24 20:09:15
HD Request # 2 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-24 17:29:30 for VER-STK-VSE | 2016-10-24 20:09:15
HD Request # 2 | Processing historical data message from TWS | 2016-10-24 20:09:15
HD Request # 2 | Timestamp of first Intraday data file record written: 2016-10-24 09:02:00 | 2016-10-24 20:09:15
HD Request # 2 | Received 2876 records and wrote 1015 records from 2016-10-20 10:49:30 to 2016-10-24 17:29:00. | 2016-10-24 20:09:15
HD Request # 2 | IB Backfill - Seconds requested: 13784. Seconds Remaining: 0. | 2016-10-24 20:09:15
HD Request # 2 | Requesting 13784 Seconds of data at 30 secs with ending date-time at 2016-10-24 21:19:14 for VER-STK-VSE | 2016-10-24 20:09:15
HD Request # 2 | Processing historical data message from TWS | 2016-10-24 20:09:15
HD Request # 2 | Received 460 records and wrote 21 records from 2016-10-24 13:50:00 to 2016-10-24 17:39:30. | 2016-10-24 20:09:15
HD Request # 2 | Received 9096 records from 2016-10-21 17:30:00 to 2016-10-24 17:39:30 (3.0 days) and wrote 1036 records for VER-STK-VSE | 2016-10-24 20:09:15
HD Request # 2 | Intraday download COMPLETE for VER-STK-VSE. Completion time: 1s. Unique request ID: 1 | 2016-10-24 20:09:15
Removed historical data download ID 1 | 2016-10-24 20:09:15
Real-time Intraday chart data file updates started for VER-STK-VSE | 2016-10-24 20:09:15
Intraday chart data file opened for VER-STK-VSE | 2016-10-24 20:09:15

Interactive Brokers | Using primary service for historical data for AAPL-STK-NYSE | 2016-10-24 20:10:04
AAPL-STK-NYSE 1 Min #2 | Reloading chart. | 2016-10-24 20:10:04
AAPL-STK-NYSE 1 Min #2 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL-STK-NYSE.scid | 2016-10-24 20:10:04
Interactive Brokers | Starting real-time market data updates for: AAPL-STK-NYSE. ID: 6 | 2016-10-24 20:10:04
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: STK, Expiration: , Exchange: NYSE, Primary Exchange: , Currency: , Multiplier: | 2016-10-24 20:10:04
Interactive Brokers | Requesting security definition data for: AAPL-STK-NYSE. ID: 6 | 2016-10-24 20:10:04
Interactive Brokers | Using primary service for historical data for AAPL-STK-NYSE | 2016-10-24 20:10:04
Intraday data recording state for symbol AAPL-STK-NYSE is set to download 'Pending'. | 2016-10-24 20:10:04
Market data subscription status is not known while delaying historical data download for symbol: AAPL-STK-NYSE | 2016-10-24 20:10:04
Delaying start of download for AAPL-STK-NYSE | 2016-10-24 20:10:04
Symbol Error - AAPL-STK-NYSE is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-10-24 20:10:05
Symbol Error - AAPL-STK-NYSE is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-10-24 20:10:05
HD Request # 3 | Downloading Intraday chart data for AAPL-STK-NYSE to the file AAPL-STK-NYSE.scid. Service: ib | 2016-10-24 20:10:05
Compressing file: C:\SierraChart\Data\AAPL-STK-NYSE.scid. This may take a while. | 2016-10-24 20:10:05
HD Request # 3 | Download start date-time: 2016-04-21 20:10:05.000 | 2016-10-24 20:10:05
HD Request # 3 | Requesting a total of 21 days and 0 seconds. | 2016-10-24 20:10:05
HD Request # 3 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2016-10-24 20:10:05
HD Request # 3 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-04 21:20:05 for AAPL-STK-NYSE | 2016-10-24 20:10:05
HD Request # 3 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 7. | 2016-10-24 20:10:06
HD Request # 3 | Error downloading historical Intraday data for AAPL-STK-NYSE. The symbol is unknown to the server. | 2016-10-24 20:10:06
HD Request # 3 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL-STK-NYSE | 2016-10-24 20:10:06
HD Request # 3 | Intraday download COMPLETE for AAPL-STK-NYSE. Completion time: 1s. Unique request ID: 2 | 2016-10-24 20:10:06
Removed historical data download ID 2 | 2016-10-24 20:10:06
Real-time Intraday chart data file updates started for AAPL-STK-NYSE | 2016-10-24 20:10:06
Intraday chart data file opened for AAPL-STK-NYSE | 2016-10-24 20:10:06

Message from IB: No historical data query found for ticker id:7. IB Error Code: 366. Request ID: 7. | 2016-10-24 20:10:06
Interactive Brokers | Using primary service for historical data for AAPL-STK-NASDAQ | 2016-10-24 20:10:25
AAPL-STK-NASDAQ 1 Min #3 | Reloading chart. | 2016-10-24 20:10:25
AAPL-STK-NASDAQ 1 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL-STK-NASDAQ.scid | 2016-10-24 20:10:25
Interactive Brokers | Starting real-time market data updates for: AAPL-STK-NASDAQ. ID: 8 | 2016-10-24 20:10:26
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: STK, Expiration: , Exchange: NASDAQ, Primary Exchange: , Currency: , Multiplier: | 2016-10-24 20:10:26
Interactive Brokers | Requesting security definition data for: AAPL-STK-NASDAQ. ID: 8 | 2016-10-24 20:10:26
Interactive Brokers | Using primary service for historical data for AAPL-STK-NASDAQ | 2016-10-24 20:10:26
Intraday data recording state for symbol AAPL-STK-NASDAQ is set to download 'Pending'. | 2016-10-24 20:10:26
Market data subscription status is not known while delaying historical data download for symbol: AAPL-STK-NASDAQ | 2016-10-24 20:10:26
Delaying start of download for AAPL-STK-NASDAQ | 2016-10-24 20:10:26
Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-10-24 20:10:26
Message from IB: Market data farm connection is inactive but should be available upon demand.cashfarm. IB Error Code: 2108. Request ID: -1. | 2016-10-24 20:10:26
Symbol Error - AAPL-STK-NASDAQ is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-10-24 20:10:26
Symbol Error - AAPL-STK-NASDAQ is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-10-24 20:10:26
HD Request # 4 | Downloading Intraday chart data for AAPL-STK-NASDAQ to the file AAPL-STK-NASDAQ.scid. Service: ib | 2016-10-24 20:10:27
Compressing file: C:\SierraChart\Data\AAPL-STK-NASDAQ.scid. This may take a while. | 2016-10-24 20:10:27
HD Request # 4 | Download start date-time: 2016-04-21 20:10:27.000 | 2016-10-24 20:10:27
HD Request # 4 | Requesting a total of 21 days and 0 seconds. | 2016-10-24 20:10:27
HD Request # 4 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2016-10-24 20:10:27
HD Request # 4 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-04 21:20:27 for AAPL-STK-NASDAQ | 2016-10-24 20:10:27
HD Request # 4 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 9. | 2016-10-24 20:10:27
HD Request # 4 | Error downloading historical Intraday data for AAPL-STK-NASDAQ. The symbol is unknown to the server. | 2016-10-24 20:10:27
HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL-STK-NASDAQ | 2016-10-24 20:10:27
HD Request # 4 | Intraday download COMPLETE for AAPL-STK-NASDAQ. Completion time: 0s. Unique request ID: 3 | 2016-10-24 20:10:27
Removed historical data download ID 3 | 2016-10-24 20:10:27
Real-time Intraday chart data file updates started for AAPL-STK-NASDAQ | 2016-10-24 20:10:27
Intraday chart data file opened for AAPL-STK-NASDAQ | 2016-10-24 20:10:27

Message from IB: No historical data query found for ticker id:9. IB Error Code: 366. Request ID: 9. | 2016-10-24 20:10:27
Interactive Brokers | Using primary service for historical data for APPLE-STK-NASDAQ | 2016-10-24 20:10:55
APPLE-STK-NASDAQ 1 Min #4 | Reloading chart. | 2016-10-24 20:10:55
APPLE-STK-NASDAQ 1 Min #4 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\APPLE-STK-NASDAQ.scid | 2016-10-24 20:10:55
Interactive Brokers | Starting real-time market data updates for: APPLE-STK-NASDAQ. ID: 10 | 2016-10-24 20:10:56
Interactive Brokers | Subscribing to Symbol: APPLE, SecurityType: STK, Expiration: , Exchange: NASDAQ, Primary Exchange: , Currency: , Multiplier: | 2016-10-24 20:10:56
Interactive Brokers | Requesting security definition data for: APPLE-STK-NASDAQ. ID: 10 | 2016-10-24 20:10:56
Interactive Brokers | Using primary service for historical data for APPLE-STK-NASDAQ | 2016-10-24 20:10:56
Intraday data recording state for symbol APPLE-STK-NASDAQ is set to download 'Pending'. | 2016-10-24 20:10:56
Market data subscription status is not known while delaying historical data download for symbol: APPLE-STK-NASDAQ | 2016-10-24 20:10:56
Delaying start of download for APPLE-STK-NASDAQ | 2016-10-24 20:10:56
Symbol Error - APPLE-STK-NASDAQ is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-10-24 20:10:56
Symbol Error - APPLE-STK-NASDAQ is unknown, unavailable, or improperly formatted. No security definition has been found for the request | 2016-10-24 20:10:56
HD Request # 5 | Downloading Intraday chart data for APPLE-STK-NASDAQ to the file APPLE-STK-NASDAQ.scid. Service: ib | 2016-10-24 20:10:57
Compressing file: C:\SierraChart\Data\APPLE-STK-NASDAQ.scid. This may take a while. | 2016-10-24 20:10:57
HD Request # 5 | Download start date-time: 2016-04-21 20:10:57.000 | 2016-10-24 20:10:57
HD Request # 5 | Requesting a total of 21 days and 0 seconds. | 2016-10-24 20:10:57
HD Request # 5 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2016-10-24 20:10:57
HD Request # 5 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-04 21:20:57 for APPLE-STK-NASDAQ | 2016-10-24 20:10:57
HD Request # 5 | Message from IB: No security definition has been found for the request. IB Error Code: 200. Request ID: 11. | 2016-10-24 20:10:57
HD Request # 5 | Error downloading historical Intraday data for APPLE-STK-NASDAQ. The symbol is unknown to the server. | 2016-10-24 20:10:57
HD Request # 5 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for APPLE-STK-NASDAQ | 2016-10-24 20:10:57
HD Request # 5 | Intraday download COMPLETE for APPLE-STK-NASDAQ. Completion time: 0s. Unique request ID: 4 | 2016-10-24 20:10:57
Removed historical data download ID 4 | 2016-10-24 20:10:57
Real-time Intraday chart data file updates started for APPLE-STK-NASDAQ | 2016-10-24 20:10:57
Intraday chart data file opened for APPLE-STK-NASDAQ | 2016-10-24 20:10:57

Message from IB: No historical data query found for ticker id:11. IB Error Code: 366. Request ID: 11. | 2016-10-24 20:10:57
Interactive Brokers | Using primary service for historical data for AAPL | 2016-10-24 20:11:19
AAPL 1 Min #5 | Reloading chart. | 2016-10-24 20:11:19
AAPL 1 Min #5 | Currently no data in file to display. Will start historical data download and real-time updates. File: C:\SierraChart\Data\AAPL.scid | 2016-10-24 20:11:19
'Allow Support for Sierra Chart Data Feeds' is disabled. The ???? pattern/symbol will not use the SC Exchange Data Feed. | 2016-10-24 20:11:19
Interactive Brokers | Starting real-time market data updates for: AAPL. ID: 12 | 2016-10-24 20:11:19
Interactive Brokers | Subscribing to Symbol: AAPL, SecurityType: STK, Expiration: , Exchange: SMART, Primary Exchange: , Currency: USD, Multiplier: | 2016-10-24 20:11:19
Interactive Brokers | Requesting security definition data for: AAPL. ID: 12 | 2016-10-24 20:11:19
Interactive Brokers | Using primary service for historical data for AAPL | 2016-10-24 20:11:19
Intraday data recording state for symbol AAPL is set to download 'Pending'. | 2016-10-24 20:11:19
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:19
Delaying start of download for AAPL | 2016-10-24 20:11:19
Message from IB: Requested market data is not subscribed.AAPL NASDAQ.NMS/TOP/ALL. IB Error Code: 354. Request ID: 12. Symbol: AAPL. | 2016-10-24 20:11:20
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:20
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:21
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:22
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:23
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:24
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:25
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:26
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:27
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:28
Market data subscription status is not known while delaying historical data download for symbol: AAPL | 2016-10-24 20:11:29
HD Request # 6 | Downloading Intraday chart data for AAPL to the file AAPL.scid. Service: equities.us | 2016-10-24 20:11:29
Compressing file: C:\SierraChart\Data\AAPL.scid. This may take a while. | 2016-10-24 20:11:29
HD Request # 6 | Download start date-time: 2016-04-21 20:11:29.000 | 2016-10-24 20:11:29
HD Request # 6 | Requesting a total of 21 days and 0 seconds. | 2016-10-24 20:11:29
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1728000. | 2016-10-24 20:11:29
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-04 21:21:29 for AAPL | 2016-10-24 20:11:29
HD Request # 6 | Message from IB: Historical Market Data Service error message:No market data permissions for ISLAND STK. IB Error Code: 162. Request ID: 13. | 2016-10-24 20:11:30
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1641600. | 2016-10-24 20:11:30
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-05 21:21:29 for AAPL | 2016-10-24 20:11:30
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 14. | 2016-10-24 20:11:30
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1555200. | 2016-10-24 20:11:30
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-06 21:21:29 for AAPL | 2016-10-24 20:11:30
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 15. | 2016-10-24 20:11:30
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1468800. | 2016-10-24 20:11:30
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-07 21:21:29 for AAPL | 2016-10-24 20:11:30
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 16. | 2016-10-24 20:11:30
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1382400. | 2016-10-24 20:11:30
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-08 21:21:29 for AAPL | 2016-10-24 20:11:30
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 17. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1296000. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-09 21:21:29 for AAPL | 2016-10-24 20:11:31
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 18. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1209600. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-10 21:21:29 for AAPL | 2016-10-24 20:11:31
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 19. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1123200. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-11 21:21:29 for AAPL | 2016-10-24 20:11:31
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 20. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 1036800. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-12 21:21:29 for AAPL | 2016-10-24 20:11:31
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 21. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 950400. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-13 21:21:29 for AAPL | 2016-10-24 20:11:31
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 22. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 864000. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-14 21:21:29 for AAPL | 2016-10-24 20:11:31
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 23. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 777600. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-15 21:21:29 for AAPL | 2016-10-24 20:11:31 *
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 24. | 2016-10-24 20:11:31
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 691200. | 2016-10-24 20:11:31
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-16 21:21:29 for AAPL | 2016-10-24 20:11:31
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 25. | 2016-10-24 20:11:32
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 604800. | 2016-10-24 20:11:32
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-17 21:21:29 for AAPL | 2016-10-24 20:11:32
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 26. | 2016-10-24 20:11:32
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 518400. | 2016-10-24 20:11:32
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-18 21:21:29 for AAPL | 2016-10-24 20:11:32
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 27. | 2016-10-24 20:11:32
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 432000. | 2016-10-24 20:11:32
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-19 21:21:29 for AAPL | 2016-10-24 20:11:32
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 28. | 2016-10-24 20:11:32
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 345600. | 2016-10-24 20:11:32
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-20 21:21:29 for AAPL | 2016-10-24 20:11:32
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 29. | 2016-10-24 20:11:32
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 259200. | 2016-10-24 20:11:32
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-21 21:21:29 for AAPL | 2016-10-24 20:11:32
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 30. | 2016-10-24 20:11:32
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 172800. | 2016-10-24 20:11:32
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-22 21:21:29 for AAPL | 2016-10-24 20:11:32
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 31. | 2016-10-24 20:11:32
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 86400. | 2016-10-24 20:11:32
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-23 21:21:29 for AAPL | 2016-10-24 20:11:32
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 32. | 2016-10-24 20:11:33
HD Request # 6 | IB Backfill - Seconds requested: 86400. Seconds Remaining: 0. | 2016-10-24 20:11:33
HD Request # 6 | Requesting 1 Day of data at 30 secs with ending date-time at 2016-10-24 21:21:29 for AAPL | 2016-10-24 20:11:33
HD Request # 6 | Message from IB: Requested market data is not subscribed. IB Error Code: 354. Request ID: 33. | 2016-10-24 20:11:33
HD Request # 6 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for AAPL | 2016-10-24 20:11:33
HD Request # 6 | Intraday download COMPLETE for AAPL. Completion time: 4s. Unique request ID: 5 | 2016-10-24 20:11:33
Removed historical data download ID 5 | 2016-10-24 20:11:33
Real-time Intraday chart data file updates started for AAPL | 2016-10-24 20:11:33
Intraday chart data file opened for AAPL | 2016-10-24 20:11:33
[2016-10-24 18:38:06]
Sierra Chart Engineering - Posts: 104368
This appears to be the relevant message:
Message from IB: Part of requested market data is not subscribed. Subscription-independent ticks are still active.VER VSE/TOP/LAST. IB Error Code: 10090. Request ID: 1. Symbol: VER-STK-VSE. | 2016-10-24 20:09:04

Ask Interactive Brokers what this means. We do not know.

Regarding the market depth - what would you recommend? Should I bring the matter to the IB? I really need the access to this data in Sierra.
Based upon our experience and knowledge about the problem, we recommend that you just accept the fact that market depth data is not available if you do not receive it and do not try to get this to work by contacting Interactive Brokers about this.

We are fairly certain that this is going to go nowhere regarding market depth if you do not receive it.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-10-24 18:38:25
[2016-10-25 05:18:15]
User116074 - Posts: 3
Many thanks for your help, I appreciate it.

I will contact IB with the first matter.

Regarding the market depth at VSE - does Sierra offer realtime Level 2 data subscription to European exchanges? I would not need to use IB at all if the data could be obtained from Sierra in the first place and it would probably be my most preferred solution.
Date Time Of Last Edit: 2016-10-25 05:19:16
[2016-10-25 05:42:02]
Sierra Chart Engineering - Posts: 104368
Yes of course Sierra Chart supports the Vienna Stock exchange through Tele-trader:
https://www.sierrachart.com/index.php?page=doc/TeleTrader.php
http://technologies.teletrader.com/Financial-Services/TeleTrader-Data-Universe-(1)/Cash-Markets---Indices.aspx

We are reviewing how level 2 data is presented in the case of stocks to make sure Sierra Chart will properly process it. So far looks OK.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2016-10-25 05:42:26
[2016-10-25 05:42:33]
Sierra Chart Engineering - Posts: 104368
The prior post has been updated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account