Support Board

Date/Time: Thu, 16 May 2024 01:48:36 +0000

Post From: VSE realtime data from Interactive Brokers not loading - Account Support Ticket

[2016-10-24 18:38:06] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
This appears to be the relevant message: Message from IB: Part of requested market data is not subscribed. Subscription-independent ticks are still active.VER VSE/TOP/LAST. IB Error Code: 10090. Request ID: 1. Symbol: VER-STK-VSE. \| 2016-10-24 20:09:04 Ask Interactive Brokers what this means. We do not know. Regarding the market depth - what would you recommend? Should I bring the matter to the IB? I really need the access to this data in Sierra. Based upon our experience and knowledge about the problem, we recommend that you just accept the fact that market depth data is not available if you do not receive it and do not try to get this to work by contacting Interactive Brokers about this. We are fairly certain that this is going to go nowhere regarding market depth if you do not receive it. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-10-24 18:38:25