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Date/Time: Thu, 16 May 2024 00:59:09 +0000



Post From: VSE realtime data from Interactive Brokers not loading - Account Support Ticket

[2016-10-24 17:49:00]
Sierra Chart Engineering - Posts: 104368
We are fairly sure that you are probably not going to get market depth data in Sierra Chart from Interactive Brokers for stocks because that has been an ongoing problem and it is something for Interactive Brokers to solve.

Regarding the real-time data, provide a copy of the Message Log following these instructions and we will see what the problem is:

https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing