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Direct MessagesDate/Time: Fri, 03 May 2024 01:31:37 +0000
AMP/TT historical data for commodity futures
View Count: 1831
| [2016-08-15 04:04:58] |
| User393975 - Posts: 5 |
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I can only download last 3 months of crude oil (CL) with my Package 3 and AMP/TT. E.g. symbol CL-201604-CME is in the list in Find Symbol dialog but Sierra says "Unknown Symbol" when I try to open a chart. I can't find any limitations on your TT feed page however for CQG it is said "For expired futures contracts, tick by tick data is available with Sierra Chart service package 5". Do I need package 5 with TT as well or there's some problem elsewhere? Thanks Nick |
| [2016-08-15 04:29:48] |
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You just need to use the Continuous Futures Contract feature: Continuous Futures Contract Charts Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2016-08-16 01:57:25] |
| User393975 - Posts: 5 |
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This is exactly what I'm doing. Sierra only downloads last 3 months. I specified start date as 2015-01-01 (Use Date Range in Chart Settings) and I see files created for all expiries but they are empty except the last 3. I've attached the screenshot. I tried to re-download all the data (Delete All Data And Download) but the result is the same. What I need to do to download the rest of data? Thanks Nick |
 SierraFiles.jpg / V - Attached On 2016-08-16 01:56:41 UTC - Size: 122.43 KB - 237 views |
| [2016-08-16 02:11:01] |
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I specified start date as 2015-01-01 (Use Date Range in Chart Settings)
Do not do this. It is not applicable in this case.Follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2016-08-16 02:11:14
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| [2016-08-16 04:58:35] |
| User393975 - Posts: 5 |
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Thanks for the reply. I did everything as explained in the instructions but it does not help. I tried the second method with removing the files and restarting Sierra - same result. For all contracts before May 2016 I'm getting the error: Error downloading historical Intraday data for CL-201604-CME. Historical data file not available for symbol. Please help to make it work. Here is the section of the log for CL-201604-CME: HD Request # 8 | Downloading Intraday chart data for CL-201604-CME to the file CL-201604-CME.scid. Service: ttamp | 2016-08-16 04:52:41 Compressing file: C:\SierraChart\Data\CL-201604-CME.scid. This may take a while. | 2016-08-16 04:52:41 HD Request # 8 | Download start Date-Time: 2016-02-12 00:00:00.000 | 2016-08-16 04:52:41 HD Request # 8 | Using server: ttamp.sierracharts.com port 10149 | 2016-08-16 04:52:41 Socket (0) | Resolved address ds4.sierracharts.com to IP 204.11.49.26. | 2016-08-16 04:52:41 Socket (12) | Connected. | 2016-08-16 04:52:42 HD Request # 8 | Sending historical data logon request message. | 2016-08-16 04:52:42 HD Request # 8 | Requesting Intraday data. Start Date-Time: 2016-02-12 00:00:00. Record interval: 0. Symbol: CL-201604-CME | 2016-08-16 04:52:42 Socket (12) | Shutdown and closed. | 2016-08-16 04:52:42 HD Request # 8 | Error downloading historical Intraday data for CL-201604-CME. Historical data file not available for symbol. | 2016-08-16 04:52:42 The network socket for historical data has been closed. | 2016-08-16 04:52:42 HD Request # 8 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for CL-201604-CME | 2016-08-16 04:52:42 HD Request # 8 | Intraday download COMPLETE for CL-201604-CME. Completion time: 1s. Unique request ID: 7 | 2016-08-16 04:52:42 Removed historical data download ID 7 | 2016-08-16 04:52:42 Real-time Intraday chart data file updates started for CL-201604-CME | 2016-08-16 04:52:42 Intraday chart data file opened for CL-201604-CME | 2016-08-16 04:52:42 Thanks |
| [2016-08-16 17:19:23] |
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We see the reason for this problem. It has now been resolved. Update Sierra Chart to the latest revision of the Prerelease following these instructions: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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