Support Board
Date/Time: Mon, 05 Oct 2026 01:57:20 +0000
Trial Package Active but SC Data Not Enabled
View Count: 14
| [2026-10-04 23:34:20] |
| User213061 - Posts: 1 |
|
Hello Sierra Chart Support, my Trial Package is active until October 25, 2026. I have already verified my email address and logged in again, but SC Data still shows "Not enabled on package". The Message Log says: "Service Package does not support this function or account is expired". Could you please check and enable the trial data entitlement for my account Yeshua? Thank you.
|
| [2026-10-04 23:46:03] |
| Sierra_Chart Engineering - Posts: 25055 |
|
We show that your email address is still not verified. Go through the process again: https://www.sierrachart.com/UserControlPanel.php?page=EmailVerification Let us know if you still have a problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: