Support Board
Date/Time: Tue, 29 Sep 2026 05:01:15 +0000
i still having same daley i report last week in all stocks , all
View Count: 30
| [2026-09-28 20:36:09] |
| User406746 - Posts: 4 |
|
2026-09-28 15:05:39.364 | No download requests in the queue to start downloads for. 2026-09-28 15:05:39.473 | Socket (3) | Socket gracefully closed by remote side. 2026-09-28 15:05:39.473 | Socket (3) | Closed. 2026-09-28 15:05:50.153 | CBAT 1 Min #1 | Reloading chart. 2026-09-28 15:05:50.207 | CBAT 1 Min #1 | Chart data loading complete. 2026-09-28 15:07:28.342 | The message log has been sent to support. * the hour show me on the top of graphic say 14:45 but its real time is 15:11 |
 Captura de pantalla 2026-09-28 210852.png / V - Attached On 2026-09-28 20:36:03 UTC - Size: 64.52 KB - 6 views |
| [2026-09-28 20:38:41] |
| John - SC Support - Posts: 48044 |
|
You do not have any exchanges active with our Denali Exchange Data Feed in order to get the real-time data, including U.S. Equities. You have never had any exchanges active in order to get real-time data from us, so nothing has changed with your system with this regard. We have three different exchange options available for U.S. Equities, depending on what you want. Refer to the following: Denali Exchange Data Feed: Nasdaq TotalView Data Feed Notes Denali Exchange Data Feed: U.S. Equities Consolidated Tape with NASDAQ TotalView US Stock/Equities Consolidated Tape Data Feed To setup these exchange options, follow the instructions here: Denali Exchange Data Feed: *Setup Instructions: All Other Exchanges* --- Last week when you reported a problem, we asked you for your Message Log, but we did not receive any response back. We also told you that you need to post in our Support Board in order to get the fastest response. You posted this again in our Account Support Tickets, and we moved it to the Support Board. And finally, when you add additional responses to your original post, that moves the post to the newest. We first do a triage to answer any urgent issues, then we work from oldest to newest. When you keep adding new responses, that makes your post the newest one so it takes us longer to get to it. For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-09-28 20:39:25
|
To post a message in this thread, you need to log in with your Sierra Chart account: