Support Board
Date/Time: Fri, 17 Oct 2025 19:34:32 +0000
IB trading platform, Denali Datafeed and Chart Data
View Count: 130
| [2025-09-21 22:44:47] |
| cfuture - Posts: 74 |
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I understand if I have the Denali datafeed, then this will be running in the background even if I have the service set to IB. I have experienced this, but my charts fail to show the amount of data as set in the chart settings when IB is set as the service due to whatever setting limiting. If I switch back to SC data, then I get quickly the amount of data in my charts again, but if I switch back to IB, then everything gets shortened to the point where my charts are almost empty. Would it be better , if I should be able to keep the symbol for SC data and therefore the full data displayed quickly and only have to specify in trade and current quote symbol(action) to equal IBs futures symbol format in order to trade.
Date Time Of Last Edit: 2025-09-22 01:15:40
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| [2025-09-22 02:04:18] |
| Sierra_Chart Engineering - Posts: 21152 |
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No, it definitively does not work this way and there is no possibility of this: Would it be better , if I should be able to keep the symbol for SC data and therefore the full data displayed quickly and only have to specify in trade and current quote symbol(action) to equal IBs futures symbol format in order to trade.
Refer to: Denali Exchange Data Feed: Integration with Trading Services If there is incomplete data: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". Only use this command from the Edit menu at the top of the main window or chart. Or, in the case of a Continuous Futures Contract chart, follow these instructions: Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) We will then determine what the problem is. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-09-22 02:04:30
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