Support Board
Date/Time: Thu, 17 Jul 2025 10:28:29 +0000
Error connecting to Data or Trading service: send for analysis
View Count: 66
| [2025-07-14 11:32:13] |
| User57752 - Posts: 10 |
|
2025-07-14 10:49:34.002 | Trade activity files set size: 7 2025-07-14 10:49:34.060 | Reading Internal Order ID file. 2025-07-14 10:49:34.072 | Reading Trade Orders file. 2025-07-14 10:49:34.085 | Reading Trade Positions file. 2025-07-14 10:49:34.085 | Reading Trade Account Data files. 2025-07-14 10:49:34.087 | Software version: 2773 64-bit 2025-07-14 10:49:34.087 | Primary Thread ID: 2184 2025-07-14 10:49:34.087 | Usage end date: 2025-07-31 2025-07-14 10:49:34.087 | Enabled for: Sierra Chart Historical Data Service. 2025-07-14 10:49:34.087 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-07-14 10:49:34.087 | Enabled for: Delayed Denali Exchange Data Feed. 2025-07-14 10:49:34.087 | Enabled for exchange2: CME (Trading Account Required) 2025-07-14 10:49:34.087 | Enabled for exchange2: CBOT (Trading Account Required) 2025-07-14 10:49:34.087 | Enabled for exchange2: COMEX (Trading Account Required) 2025-07-14 10:49:34.087 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-07-14 10:49:34.087 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-07-14 10:49:34.087 | Current selected Data/Trading service: Teton CME Routing 2025-07-14 10:49:34.087 | Custom symbol settings values: enabled 2025-07-14 10:49:34.087 | Chart Update Interval: 400 2025-07-14 10:49:34.087 | Intraday Data Storage Time Unit: 0 2025-07-14 10:49:34.087 | Time Zone: +00:00:00 (UTC+00) 2025-07-14 10:49:34.087 | 2025-07-14 10:49:34 Local computer time in UTC 2025-07-14 10:49:34.087 | 2025-07-14 10:49:34 Local computer time in SC Time Zone 2025-07-14 10:49:34.087 | 2025-07-14 10:49:32 Server time in UTC 2025-07-14 10:49:34.087 | Local computer UTC time and Server UTC time difference: 1 seconds. 2025-07-14 10:49:34.087 | Program path: C:\SierraChart_USA\ 2025-07-14 10:49:34.087 | Data Files path: C:\SierraChart_USA\Data\ 2025-07-14 10:49:34.088 | OS Version Number: 10.0 2025-07-14 10:49:34.088 | Locale Setting: C 2025-07-14 10:49:34.088 | DLLs: UserContributedStudies_64.dll 2025-07-14 10:49:34.088 | Allowed protected custom studies: 2025-07-14 10:49:34.088 | Crash reporter started: true 2025-07-14 10:49:34.088 | 2025-07-14 10:49:34.109 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2025-07-14 10:49:34.143 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-07-14 10:49:34.358 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-07-14 10:49:34.358 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-07-14 10:49:34.807 | Received 5 login tokens. 2025-07-14 10:49:35.375 | Symbol settings MD5 received. Request ID: 1. 2025-07-14 10:49:35.375 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2025-07-14 10:49:36.623 | Requested user files to download. 2025-07-14 10:49:38.627 | 2025-07-14 10:49:38.628 | Teton CME Routing | Firm: IronBeam 2025-07-14 10:49:38.635 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 10:49:38.636 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-07-14 10:49:38.637 | DTC Client socket (1) | New receive buffer size: 0 2025-07-14 10:49:38.637 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-07-14 10:49:40.146 | Teton CME Routing | Network connection to server complete. 2025-07-14 10:49:40.146 | Teton CME Routing | Starting socket receive thread. 2025-07-14 10:49:40.146 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 10:49:41.856 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2025-07-14 10:49:41.935 | EURUSD Daily #7 | Reloading chart. 2025-07-14 10:49:42.078 | EURUSD Daily #7 | Chart data loading complete. 2025-07-14 10:49:42.328 | Using Bid/Ask average for last trade price for EURUSD 2025-07-14 10:49:42.328 | Using symbol data fast lookup vector 2025-07-14 10:50:00.154 | Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. * 2025-07-14 10:50:00.154 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-07-14 10:50:00.154 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 10:50:00.169 | Teton CME Routing | Waiting for socket receive thread to end 2025-07-14 10:50:00.169 | DTC Client socket (1) | CloseSocket call. 2025-07-14 10:50:00.169 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-07-14 10:50:00.170 | Teton CME Routing | Disconnected. 2025-07-14 10:50:00.170 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 10:50:02.155 | 2025-07-14 10:50:02.156 | Teton CME Routing | Firm: IronBeam 2025-07-14 10:50:02.156 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 10:50:02.157 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2025-07-14 10:50:02.158 | DTC Client socket (2) | New receive buffer size: 0 2025-07-14 10:50:02.158 | DTC Client socket (2) | Connecting to IP: 208.185.224.130. 2025-07-14 10:50:03.133 | MNQU25_FUT_CME 1 Min #1 | Reloading chart. 2025-07-14 10:50:03.535 | Mapping MNQU25_FUT_CME to MNQU25. Service code: cme 2025-07-14 10:50:03.535 | Starting DelayedDownloadMonitoringTimer 2025-07-14 10:50:03.535 | Starting HDTimeoutTimer 2025-07-14 10:50:03.536 | Added historical Intraday data request for MNQU25_FUT_CME to the queue. 2025-07-14 10:50:03.536 | Intraday data recording state for symbol MNQU25_FUT_CME is set to download 'Pending'. 2025-07-14 10:50:03.537 | Triggering next historical data download in queue. 2025-07-14 10:50:03.538 | HD Request # 1 | Downloading Intraday chart data for MNQU25_FUT_CME to the file MNQU25_FUT_CME.scid. Service: cme 2025-07-14 10:50:03.539 | HD Request # 1 | Download start date-time: 2025-07-14 10:49:20.000000. File last date-time: 2025-07-14 10:49:20.692000 2025-07-14 10:50:03.539 | HD Request # 1 | Using server: ds32.sierracharts.com port 10150 2025-07-14 10:50:03.540 | Socket (3) | Creating socket. 2025-07-14 10:50:03.540 | Socket (3) | New receive buffer size: 0 2025-07-14 10:50:03.540 | Socket (3) | Connecting to IP: 69.39.70.248. 2025-07-14 10:50:04.045 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-07-14 10:50:04.045 | HD Request # 1 | Sending historical data logon request message. 2025-07-14 10:50:04.346 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-07-14 10:49:20. Record interval: 0. Symbol: MNQU25 2025-07-14 10:50:04.596 | HD Request # 1 | Decompressing data. 2025-07-14 10:50:04.848 | HD Request # 1 | Receiving Intraday data for MNQU25_FUT_CME starting at 2025-07-14 10:49:20.415000 2025-07-14 10:50:04.849 | Socket (3) | CloseSocket call. 2025-07-14 10:50:04.849 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-07-14 10:50:04.850 | Historical data download thread signaled to stop. 2025-07-14 10:50:04.850 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-07-14 10:49:21.619000. 2025-07-14 10:50:04.850 | HD Request # 1 | Received 154 Intraday data records from 2025-07-14 10:49:20.415000 to 2025-07-14 10:50:01.641000 (41.2 seconds. Delay: 3.2 seconds) and wrote 151 records for MNQU25_FUT_CME 2025-07-14 10:50:04.850 | HD Request # 1 | Completion time: 1s. 2025-07-14 10:50:04.850 | HD Request # 1 | Intraday data download complete for MNQU25_FUT_CME. Unique request ID: 1 2025-07-14 10:50:04.850 | Removing historical data download ID 1. 2025-07-14 10:50:04.850 | Real-time Intraday chart data file updates started for MNQU25_FUT_CME 2025-07-14 10:50:04.850 | Intraday chart data file opened for MNQU25_FUT_CME 2025-07-14 10:50:04.850 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-07-14 10:50:04.850 | 2025-07-14 10:50:04.850 | No download requests in the queue to start downloads for. 2025-07-14 10:50:04.850 | Historical data for MNQU25_FUT_CME is delayed because connection to main data feed is not present. Current data will be received upon connection. 2025-07-14 10:50:05.101 | Socket (3) | Socket gracefully closed by remote side. 2025-07-14 10:50:05.101 | Socket (3) | Closed. 2025-07-14 10:50:06.658 | MNQU25_FUT_CME[M] 1 Min #1 | Chart data loading complete. 2025-07-14 10:50:09.690 | Teton CME Routing | Network connection to server complete. 2025-07-14 10:50:09.690 | Teton CME Routing | Starting socket receive thread. 2025-07-14 10:50:09.690 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 10:50:15.917 | Teton CME Routing | Setting DTC encoding to Binary VLS 2025-07-14 10:50:15.917 | Teton CME Routing | Sending logon request message. 2025-07-14 10:50:23.662 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-07-14 10:50:23.662 | DTC Client socket (1) | Closed. 2025-07-14 10:50:25.860 | Teton CME Routing | Received logon response. 2025-07-14 10:50:25.860 | Teton CME Routing | Server Name: SC DTC Server. Build=53594. 2025-07-14 10:50:25.860 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2025-07-14 10:50:25.860 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-07-14 10:50:25.860 | Teton CME Routing | Trading is supported. 2025-07-14 10:50:25.860 | Teton CME Routing | Order cancel and replace is supported. 2025-07-14 10:50:25.860 | Teton CME Routing | OCO Orders supported. 2025-07-14 10:50:25.860 | Teton CME Routing | Bracket Orders supported. 2025-07-14 10:50:25.860 | Teton CME Routing | MarketDepthIsSupported: 1 2025-07-14 10:50:25.860 | Teton CME Routing | Connection to server complete. 2025-07-14 10:50:25.861 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-07-14 10:50:25.862 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2025-07-14 10:50:25.878 | Mapping MNQU25_FUT_CME to MNQU25. Service code: cme 2025-07-14 10:50:25.878 | Using symbol data fast lookup vector 2025-07-14 10:50:25.879 | Denali Data Feed | Starting real-time market data updates for: MNQU25_FUT_CME (MNQU25). ID: 1 Service code: cme 2025-07-14 10:50:25.882 | Denali Data Feed | Connecting to the server ds28.sierracharts.com. Port 10048 2025-07-14 10:50:25.882 | Denali Data Feed | Requesting security definition data for: MNQU25_FUT_CME (MNQU25). ID: 1 2025-07-14 10:50:25.882 | Added historical Intraday data request for MNQU25_FUT_CME to the queue. 2025-07-14 10:50:25.882 | Intraday data recording state for symbol MNQU25_FUT_CME is set to download 'Pending'. 2025-07-14 10:50:25.882 | Triggering next historical data download in queue. 2025-07-14 10:50:25.882 | DTC Client socket (1) | Creating socket. 2025-07-14 10:50:25.883 | DTC Client socket (1) | New receive buffer size: 0 2025-07-14 10:50:25.883 | DTC Client socket (1) | Connecting to IP: 67.214.125.5. 2025-07-14 10:50:25.889 | Delaying start of download for MNQU25_FUT_CME. 2025-07-14 10:50:25.891 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 00:00:00.000000 2025-07-14 10:50:26.092 | Updated verified funded futures trading account ending date to: 2025-08-13 10:50:26 2025-07-14 10:50:26.112 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQU25_FUT_CME 2025-07-14 10:50:26.112 | Teton CME Routing | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 10:50:26.112 | Teton CME Routing | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 10:50:26.135 | Denali Data Feed | Network connection to server complete. 2025-07-14 10:50:26.135 | Denali Data Feed | Starting socket receive thread. 2025-07-14 10:50:26.135 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-07-14 10:50:26.416 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-07-14 10:50:26.416 | Denali Data Feed | Sending logon request message. 2025-07-14 10:50:27.134 | Denali Data Feed | Received logon response. 2025-07-14 10:50:27.134 | Denali Data Feed | Server Name: SC Realtime Server. 2025-07-14 10:50:27.134 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-07-14 10:50:27.134 | Denali Data Feed | Successfully connected. 2025-07-14 10:50:27.134 | Denali Data Feed | Trading is not supported. 2025-07-14 10:50:27.134 | Denali Data Feed | MarketDepthIsSupported: 1 2025-07-14 10:50:27.134 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU25_FUT_CME -> MNQU25 2025-07-14 10:50:27.478 | Denali Data Feed | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 10:50:27.478 | Denali Data Feed | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 10:50:32.546 | HD Request # 2 | Downloading Intraday chart data for MNQU25_FUT_CME to the file MNQU25_FUT_CME.scid. Service: cme 2025-07-14 10:50:32.550 | HD Request # 2 | Download start date-time: 2025-07-14 10:50:01.000000. File last date-time: 2025-07-14 10:50:01.641000 2025-07-14 10:50:32.550 | HD Request # 2 | Using server: ds26.sierracharts.com port 10149 2025-07-14 10:50:32.793 | Socket (3) | Creating socket. 2025-07-14 10:50:32.793 | Socket (3) | New receive buffer size: 0 2025-07-14 10:50:32.793 | Socket (3) | Connecting to IP: 64.152.155.17. 2025-07-14 10:50:33.232 | HD Request # 2 | Setting DTC encoding to Binary VLS 2025-07-14 10:50:33.232 | HD Request # 2 | Sending historical data logon request message. 2025-07-14 10:50:33.489 | HD Request # 2 | Requesting Intraday data. Start date-time: 2025-07-14 10:50:01. Record interval: 0. Symbol: MNQU25 2025-07-14 10:50:33.705 | HD Request # 2 | Decompressing data. 2025-07-14 10:50:33.919 | HD Request # 2 | Receiving Intraday data for MNQU25_FUT_CME starting at 2025-07-14 10:50:01.641000 2025-07-14 10:50:33.921 | Socket (3) | CloseSocket call. 2025-07-14 10:50:33.921 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-07-14 10:50:33.921 | Historical data download thread signaled to stop. 2025-07-14 10:50:33.921 | HD Request # 2 | Timestamp of first Intraday data file record written: 2025-07-14 10:50:05.013000. 2025-07-14 10:50:33.922 | HD Request # 2 | Received 127 Intraday data records from 2025-07-14 10:50:01.641000 to 2025-07-14 10:50:30.622009 (29.0 seconds. Delay: 3.3 seconds) and wrote 126 records for MNQU25_FUT_CME 2025-07-14 10:50:33.951 | HD Request # 2 | Add time&sales data | Remembered last file record date-time: 2025-07-14 10:50:30.622009 2025-07-14 10:50:33.951 | Added 13 Time and Sales records to Intraday data file for MNQU25_FUT_CME after download. 2025-07-14 10:50:33.951 | HD Request # 2 | Completion time: 1s. 2025-07-14 10:50:33.951 | HD Request # 2 | Intraday data download complete for MNQU25_FUT_CME. Unique request ID: 2 2025-07-14 10:50:33.951 | Removing historical data download ID 2. 2025-07-14 10:50:33.951 | Real-time Intraday chart data file updates started for MNQU25_FUT_CME 2025-07-14 10:50:33.951 | Intraday chart data file opened for MNQU25_FUT_CME 2025-07-14 10:50:33.951 | HD Request # 2 | Enabling Intraday chart updating for symbol. 2025-07-14 10:50:33.951 | 2025-07-14 10:50:33.951 | No download requests in the queue to start downloads for. 2025-07-14 10:50:34.135 | Socket (3) | Socket gracefully closed by remote side. 2025-07-14 10:50:34.135 | Socket (3) | Closed. 2025-07-14 10:50:39.186 | Opened cached Intraday file: C:\SierraChart_USA\Data\MNQU25_FUT_CME.scid. Thread ID: 4604 2025-07-14 10:50:46.080 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2025-07-14 10:50:47.044 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2025-08-13"}. Success=true 2025-07-14 10:54:56.047 | MNQU25_FUT_CME 1 Min #1 | Reloading chart. 2025-07-14 10:54:59.646 | MNQU25_FUT_CME[M] 1 Min #1 | StartDateTimeForLoadingOrderFills: 00:00:00 2025-07-14 10:54:59.648 | MNQU25_FUT_CME[M] 1 Min #1 | Chart data loading complete. 2025-07-14 11:10:39.214 | DTC Client socket (2) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-07-14 11:10:39.215 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-07-14 11:10:39.215 | DTC Client socket (2) | CloseSocket call. 2025-07-14 11:10:39.215 | DTC Client socket (2) | Signaling for receive thread to end. Bytes in receive buffer: 0 2025-07-14 11:10:39.215 | DTC Client socket (2) | Max send buffers used during socket life: 4 2025-07-14 11:10:39.215 | DTC Client socket (2) | Max send buffer size during socket life: 374 2025-07-14 11:10:39.215 | Connection to the external service has been lost. 2025-07-14 11:10:39.215 | DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-07-14 11:10:39.215 | DTC Client socket (2) | Closed. 2025-07-14 11:10:39.228 | DTC Client socket (0) | CloseSocket call. 2025-07-14 11:10:39.228 | Teton CME Routing | Disconnected. 2025-07-14 11:10:39.228 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:10:41.217 | 2025-07-14 11:10:41.218 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:10:41.218 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:10:41.221 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2025-07-14 11:10:41.221 | DTC Client socket (2) | New receive buffer size: 0 2025-07-14 11:10:41.221 | DTC Client socket (2) | Connecting to IP: 208.185.224.130. 2025-07-14 11:10:41.728 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:10:41.728 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:10:41.728 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:11:01.725 | Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. * 2025-07-14 11:11:01.725 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-07-14 11:11:01.725 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:11:01.741 | Teton CME Routing | Waiting for socket receive thread to end 2025-07-14 11:11:01.741 | DTC Client socket (2) | CloseSocket call. 2025-07-14 11:11:01.741 | DTC Client socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 2025-07-14 11:11:01.742 | Teton CME Routing | Disconnected. 2025-07-14 11:11:01.742 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:11:03.733 | 2025-07-14 11:11:03.733 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:11:03.733 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:11:03.734 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2025-07-14 11:11:03.734 | DTC Client socket (3) | New receive buffer size: 0 2025-07-14 11:11:03.734 | DTC Client socket (3) | Connecting to IP: 208.185.224.130. 2025-07-14 11:11:04.240 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:11:04.240 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:11:04.240 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:11:17.215 | DTC Client socket (2) | Write has completed. Shutdown being performed. 2025-07-14 11:11:17.215 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-07-14 11:11:24.237 | Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. * 2025-07-14 11:11:24.237 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-07-14 11:11:24.237 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:11:24.253 | Teton CME Routing | Waiting for socket receive thread to end 2025-07-14 11:11:24.253 | DTC Client socket (3) | CloseSocket call. 2025-07-14 11:11:24.253 | Teton CME Routing | Disconnected. 2025-07-14 11:11:24.253 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:11:24.253 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2025-07-14 11:11:26.248 | 2025-07-14 11:11:26.248 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:11:26.248 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:11:26.249 | DTC Client socket (4) | Creating socket. Using TLS 1.2. 2025-07-14 11:11:26.249 | DTC Client socket (4) | New receive buffer size: 0 2025-07-14 11:11:26.249 | DTC Client socket (4) | Connecting to IP: 208.185.224.130. 2025-07-14 11:11:27.753 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:11:27.753 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:11:27.754 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:11:29.973 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-07-14 11:11:29.973 | DTC Client socket (3) | Closed. 2025-07-14 11:11:47.763 | Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. * 2025-07-14 11:11:47.763 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-07-14 11:11:47.763 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:11:47.779 | Teton CME Routing | Waiting for socket receive thread to end 2025-07-14 11:11:47.779 | DTC Client socket (4) | CloseSocket call. 2025-07-14 11:11:47.779 | DTC Client socket (4) | Write in progress. Shutdown being delayed. PendingSize=0 2025-07-14 11:11:47.779 | Teton CME Routing | Disconnected. 2025-07-14 11:11:47.779 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:11:49.778 | 2025-07-14 11:11:49.778 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:11:49.778 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:11:49.778 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2025-07-14 11:11:49.779 | DTC Client socket (3) | New receive buffer size: 0 2025-07-14 11:11:49.779 | DTC Client socket (3) | Connecting to IP: 208.185.224.130. 2025-07-14 11:11:50.285 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:11:50.285 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:11:50.285 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:11:52.737 | Teton CME Routing | Setting DTC encoding to Binary VLS 2025-07-14 11:11:52.737 | Teton CME Routing | Sending logon request message. 2025-07-14 11:11:53.308 | Teton CME Routing | Received logon response. 2025-07-14 11:11:53.308 | Teton CME Routing | Server Name: SC DTC Server. Build=53594. 2025-07-14 11:11:53.308 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2025-07-14 11:11:53.308 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-07-14 11:11:53.308 | Teton CME Routing | Trading is supported. 2025-07-14 11:11:53.308 | Teton CME Routing | Order cancel and replace is supported. 2025-07-14 11:11:53.308 | Teton CME Routing | OCO Orders supported. 2025-07-14 11:11:53.308 | Teton CME Routing | Bracket Orders supported. 2025-07-14 11:11:53.308 | Teton CME Routing | MarketDepthIsSupported: 1 2025-07-14 11:11:53.308 | Teton CME Routing | Connection to server complete. 2025-07-14 11:11:53.308 | Denali Data Feed | Waiting for socket receive thread to end 2025-07-14 11:11:53.309 | DTC Client socket (1) | CloseSocket call. 2025-07-14 11:11:53.309 | Denali Data Feed | Disconnected from the server. 2025-07-14 11:11:53.309 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-07-14 11:11:53.309 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-07-14 11:11:53.309 | Updated verified funded futures trading account ending date to: 2025-08-13 11:11:53 2025-07-14 11:11:53.310 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2025-07-14 11:11:53.322 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 00:00:00.000000 2025-07-14 11:11:53.561 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-07-14 11:11:53.561 | DTC Client socket (1) | Closed. 2025-07-14 11:11:53.684 | Mapping MNQU25_FUT_CME to MNQU25. Service code: cme 2025-07-14 11:11:53.684 | Using symbol data fast lookup vector 2025-07-14 11:11:53.684 | Denali Data Feed | Starting real-time market data updates for: MNQU25_FUT_CME (MNQU25). ID: 1 Service code: cme 2025-07-14 11:11:53.684 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 10048 2025-07-14 11:11:53.685 | Denali Data Feed | Requesting security definition data for: MNQU25_FUT_CME (MNQU25). ID: 1 2025-07-14 11:11:53.685 | Added historical Intraday data request for MNQU25_FUT_CME to the queue. 2025-07-14 11:11:53.685 | Intraday data recording state for symbol MNQU25_FUT_CME is set to download 'Pending'. 2025-07-14 11:11:53.685 | Triggering next historical data download in queue. 2025-07-14 11:11:53.698 | Delaying start of download for MNQU25_FUT_CME. 2025-07-14 11:11:53.813 | Updated verified funded futures trading account ending date to: 2025-08-13 11:11:53 2025-07-14 11:11:53.930 | DTC Client socket (1) | Creating socket. 2025-07-14 11:11:53.930 | DTC Client socket (1) | New receive buffer size: 0 2025-07-14 11:11:53.930 | DTC Client socket (1) | Connecting to IP: 67.214.125.6. 2025-07-14 11:11:54.173 | Denali Data Feed | Network connection to server complete. 2025-07-14 11:11:54.173 | Denali Data Feed | Starting socket receive thread. 2025-07-14 11:11:54.173 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-07-14 11:11:54.442 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-07-14 11:11:54.442 | Denali Data Feed | Sending logon request message. 2025-07-14 11:11:55.161 | Denali Data Feed | Received logon response. 2025-07-14 11:11:55.161 | Denali Data Feed | Server Name: SC Realtime Server. 2025-07-14 11:11:55.161 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-07-14 11:11:55.161 | Denali Data Feed | Successfully connected. 2025-07-14 11:11:55.161 | Denali Data Feed | Trading is not supported. 2025-07-14 11:11:55.161 | Denali Data Feed | MarketDepthIsSupported: 1 2025-07-14 11:11:55.161 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU25_FUT_CME -> MNQU25 2025-07-14 11:11:55.504 | Denali Data Feed | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 11:11:55.504 | Denali Data Feed | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 11:12:00.495 | HD Request # 3 | Downloading Intraday chart data for MNQU25_FUT_CME to the file MNQU25_FUT_CME.scid. Service: cme 2025-07-14 11:12:00.496 | HD Request # 3 | Download start date-time: 2025-07-14 11:11:00.000000. File last date-time: 2025-07-14 11:11:00.914000 2025-07-14 11:12:00.496 | HD Request # 3 | Using server: ds28.sierracharts.com port 10150 2025-07-14 11:12:00.497 | Socket (5) | Creating socket. 2025-07-14 11:12:00.497 | Socket (5) | New receive buffer size: 0 2025-07-14 11:12:00.497 | Socket (5) | Connecting to IP: 67.214.125.5. 2025-07-14 11:12:01.006 | HD Request # 3 | Setting DTC encoding to Binary VLS 2025-07-14 11:12:01.006 | HD Request # 3 | Sending historical data logon request message. 2025-07-14 11:12:01.303 | HD Request # 3 | Requesting Intraday data. Start date-time: 2025-07-14 11:11:00. Record interval: 0. Symbol: MNQU25 2025-07-14 11:12:01.555 | HD Request # 3 | Decompressing data. 2025-07-14 11:12:01.808 | HD Request # 3 | Receiving Intraday data for MNQU25_FUT_CME starting at 2025-07-14 11:11:00.126000 2025-07-14 11:12:01.809 | Socket (5) | CloseSocket call. 2025-07-14 11:12:01.809 | Socket (5) | Shutdown started. Waiting for graceful close. 2025-07-14 11:12:01.810 | Historical data download thread signaled to stop. 2025-07-14 11:12:01.810 | HD Request # 3 | Timestamp of first Intraday data file record written: 2025-07-14 11:11:02.023000. 2025-07-14 11:12:01.810 | HD Request # 3 | Received 281 Intraday data records from 2025-07-14 11:11:00.126000 to 2025-07-14 11:11:58.580000 (58.5 seconds. Delay: 3.2 seconds) and wrote 278 records for MNQU25_FUT_CME 2025-07-14 11:12:01.820 | HD Request # 3 | Add time&sales data | Remembered last file record date-time: 2025-07-14 11:11:58.580000 2025-07-14 11:12:01.820 | Added 5 Time and Sales records to Intraday data file for MNQU25_FUT_CME after download. 2025-07-14 11:12:01.820 | HD Request # 3 | Completion time: 1s. 2025-07-14 11:12:01.820 | HD Request # 3 | Intraday data download complete for MNQU25_FUT_CME. Unique request ID: 3 2025-07-14 11:12:01.820 | Removing historical data download ID 3. 2025-07-14 11:12:01.820 | Real-time Intraday chart data file updates started for MNQU25_FUT_CME 2025-07-14 11:12:01.820 | Intraday chart data file opened for MNQU25_FUT_CME 2025-07-14 11:12:01.820 | HD Request # 3 | Enabling Intraday chart updating for symbol. 2025-07-14 11:12:01.820 | 2025-07-14 11:12:01.820 | No download requests in the queue to start downloads for. 2025-07-14 11:12:02.060 | Socket (5) | Socket gracefully closed by remote side. 2025-07-14 11:12:02.060 | Socket (5) | Closed. 2025-07-14 11:12:04.533 | DTC Client socket (4) | Write has completed. Shutdown being performed. 2025-07-14 11:12:04.533 | DTC Client socket (4) | Shutdown started. Waiting for graceful close. 2025-07-14 11:12:04.773 | DTC Client socket (4) | Socket gracefully closed by remote side. 2025-07-14 11:12:04.774 | DTC Client socket (4) | Closed. 2025-07-14 11:12:05.564 | Opened cached Intraday file: C:\SierraChart_USA\Data\MNQU25_FUT_CME.scid. Thread ID: 4604 2025-07-14 11:12:17.460 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-07-14 11:12:17.460 | DTC Client socket (2) | Closed. 2025-07-14 11:12:48.580 | DTC Client socket (3) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-07-14 11:12:48.580 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-07-14 11:12:48.580 | DTC Client socket (3) | CloseSocket call. 2025-07-14 11:12:48.580 | DTC Client socket (3) | Signaling for receive thread to end. Bytes in receive buffer: 0 2025-07-14 11:12:48.581 | DTC Client socket (3) | Max send buffers used during socket life: 7 2025-07-14 11:12:48.581 | DTC Client socket (3) | Max send buffer size during socket life: 572 2025-07-14 11:12:48.581 | DTC Client socket (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-07-14 11:12:48.581 | DTC Client socket (3) | Closed. 2025-07-14 11:12:48.581 | Connection to the external service has been lost. 2025-07-14 11:12:48.595 | DTC Client socket (0) | CloseSocket call. 2025-07-14 11:12:48.595 | Teton CME Routing | Disconnected. 2025-07-14 11:12:48.595 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:12:50.594 | 2025-07-14 11:12:50.594 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:12:50.594 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:12:50.595 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2025-07-14 11:12:50.595 | DTC Client socket (2) | New receive buffer size: 0 2025-07-14 11:12:50.596 | DTC Client socket (2) | Connecting to IP: 208.185.224.130. 2025-07-14 11:12:51.097 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:12:51.097 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:12:51.097 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:13:11.093 | Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. * 2025-07-14 11:13:11.093 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-07-14 11:13:11.093 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:13:11.109 | Teton CME Routing | Waiting for socket receive thread to end 2025-07-14 11:13:11.109 | DTC Client socket (2) | CloseSocket call. 2025-07-14 11:13:11.109 | DTC Client socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 2025-07-14 11:13:11.109 | Teton CME Routing | Disconnected. 2025-07-14 11:13:11.109 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:13:13.120 | 2025-07-14 11:13:13.120 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:13:13.120 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:13:13.121 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2025-07-14 11:13:13.121 | DTC Client socket (3) | New receive buffer size: 0 2025-07-14 11:13:13.121 | DTC Client socket (3) | Connecting to IP: 208.185.224.130. 2025-07-14 11:13:13.618 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:13:13.618 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:13:13.618 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:13:31.059 | DTC Client socket (2) | Write has completed. Shutdown being performed. 2025-07-14 11:13:31.060 | DTC Client socket (2) | Shutdown started. Waiting for graceful close. 2025-07-14 11:13:31.552 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-07-14 11:13:31.552 | DTC Client socket (2) | Closed. 2025-07-14 11:13:33.614 | Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. * 2025-07-14 11:13:33.614 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-07-14 11:13:33.614 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:13:33.630 | Teton CME Routing | Waiting for socket receive thread to end 2025-07-14 11:13:33.630 | DTC Client socket (3) | CloseSocket call. 2025-07-14 11:13:33.630 | DTC Client socket (3) | Write in progress. Shutdown being delayed. PendingSize=0 2025-07-14 11:13:33.630 | Teton CME Routing | Disconnected. 2025-07-14 11:13:33.630 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:13:35.634 | 2025-07-14 11:13:35.634 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:13:35.634 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:13:35.634 | DTC Client socket (2) | Creating socket. Using TLS 1.2. 2025-07-14 11:13:35.634 | DTC Client socket (2) | New receive buffer size: 0 2025-07-14 11:13:35.634 | DTC Client socket (2) | Connecting to IP: 208.185.224.130. 2025-07-14 11:13:36.138 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:13:36.138 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:13:36.138 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:13:46.062 | Teton CME Routing | Setting DTC encoding to Binary VLS 2025-07-14 11:13:46.062 | Teton CME Routing | Sending logon request message. 2025-07-14 11:13:46.358 | Teton CME Routing | Received logon response. 2025-07-14 11:13:46.358 | Teton CME Routing | Server Name: SC DTC Server. Build=53594. 2025-07-14 11:13:46.358 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2025-07-14 11:13:46.358 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-07-14 11:13:46.358 | Teton CME Routing | Trading is supported. 2025-07-14 11:13:46.358 | Teton CME Routing | Order cancel and replace is supported. 2025-07-14 11:13:46.358 | Teton CME Routing | OCO Orders supported. 2025-07-14 11:13:46.358 | Teton CME Routing | Bracket Orders supported. 2025-07-14 11:13:46.358 | Teton CME Routing | MarketDepthIsSupported: 1 2025-07-14 11:13:46.358 | Teton CME Routing | Connection to server complete. 2025-07-14 11:13:46.358 | Denali Data Feed | Waiting for socket receive thread to end 2025-07-14 11:13:46.359 | DTC Client socket (1) | CloseSocket call. 2025-07-14 11:13:46.359 | Denali Data Feed | Disconnected from the server. 2025-07-14 11:13:46.359 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-07-14 11:13:46.359 | Updated verified funded futures trading account ending date to: 2025-08-13 11:13:46 2025-07-14 11:13:46.359 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-07-14 11:13:46.360 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2025-07-14 11:13:46.375 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 00:00:00.000000 2025-07-14 11:13:46.589 | Updated verified funded futures trading account ending date to: 2025-08-13 11:13:46 2025-07-14 11:13:46.664 | Mapping MNQU25_FUT_CME to MNQU25. Service code: cme 2025-07-14 11:13:46.664 | Using symbol data fast lookup vector 2025-07-14 11:13:46.664 | Denali Data Feed | Starting real-time market data updates for: MNQU25_FUT_CME (MNQU25). ID: 1 Service code: cme 2025-07-14 11:13:46.664 | Denali Data Feed | Connecting to the server ds26-2.sierracharts.com. Port 10048 2025-07-14 11:13:46.664 | Denali Data Feed | Requesting security definition data for: MNQU25_FUT_CME (MNQU25). ID: 1 2025-07-14 11:13:46.664 | Added historical Intraday data request for MNQU25_FUT_CME to the queue. 2025-07-14 11:13:46.664 | Intraday data recording state for symbol MNQU25_FUT_CME is set to download 'Pending'. 2025-07-14 11:13:46.664 | Triggering next historical data download in queue. 2025-07-14 11:13:46.669 | Delaying start of download for MNQU25_FUT_CME. 2025-07-14 11:13:46.778 | DTC Client socket (4) | Creating socket. 2025-07-14 11:13:46.778 | DTC Client socket (4) | New receive buffer size: 0 2025-07-14 11:13:46.778 | DTC Client socket (4) | Connecting to IP: 64.152.155.18. 2025-07-14 11:13:46.895 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-07-14 11:13:46.895 | DTC Client socket (1) | Closed. 2025-07-14 11:13:46.997 | Denali Data Feed | Network connection to server complete. 2025-07-14 11:13:46.997 | Denali Data Feed | Starting socket receive thread. 2025-07-14 11:13:46.998 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-07-14 11:13:47.234 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQU25_FUT_CME 2025-07-14 11:13:47.234 | Teton CME Routing | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 11:13:47.234 | Teton CME Routing | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 11:13:47.239 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-07-14 11:13:47.239 | Denali Data Feed | Sending logon request message. 2025-07-14 11:13:47.897 | Denali Data Feed | Received logon response. 2025-07-14 11:13:47.897 | Denali Data Feed | Server Name: SC Realtime Server. 2025-07-14 11:13:47.897 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-07-14 11:13:47.897 | Denali Data Feed | Successfully connected. 2025-07-14 11:13:47.897 | Denali Data Feed | Trading is not supported. 2025-07-14 11:13:47.897 | Denali Data Feed | MarketDepthIsSupported: 1 2025-07-14 11:13:47.897 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU25_FUT_CME -> MNQU25 2025-07-14 11:13:48.208 | Denali Data Feed | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 11:13:48.208 | Denali Data Feed | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 11:13:53.508 | HD Request # 4 | Downloading Intraday chart data for MNQU25_FUT_CME to the file MNQU25_FUT_CME.scid. Service: cme 2025-07-14 11:13:53.509 | HD Request # 4 | Download start date-time: 2025-07-14 11:13:10.000000. File last date-time: 2025-07-14 11:13:10.001001 2025-07-14 11:13:53.510 | HD Request # 4 | Using server: ds32.sierracharts.com port 10149 2025-07-14 11:13:53.510 | Socket (1) | Creating socket. 2025-07-14 11:13:53.510 | Socket (1) | New receive buffer size: 0 2025-07-14 11:13:53.510 | Socket (1) | Connecting to IP: 69.39.70.248. 2025-07-14 11:13:54.018 | HD Request # 4 | Setting DTC encoding to Binary VLS 2025-07-14 11:13:54.018 | HD Request # 4 | Sending historical data logon request message. 2025-07-14 11:13:54.317 | HD Request # 4 | Requesting Intraday data. Start date-time: 2025-07-14 11:13:10. Record interval: 0. Symbol: MNQU25 2025-07-14 11:13:54.569 | HD Request # 4 | Decompressing data. 2025-07-14 11:13:54.820 | HD Request # 4 | Receiving Intraday data for MNQU25_FUT_CME starting at 2025-07-14 11:13:10.001000 2025-07-14 11:13:54.821 | Socket (1) | CloseSocket call. 2025-07-14 11:13:54.821 | Socket (1) | Shutdown started. Waiting for graceful close. 2025-07-14 11:13:54.822 | Historical data download thread signaled to stop. 2025-07-14 11:13:54.822 | HD Request # 4 | Timestamp of first Intraday data file record written: 2025-07-14 11:13:10.309000. 2025-07-14 11:13:54.822 | HD Request # 4 | Received 148 Intraday data records from 2025-07-14 11:13:10.001000 to 2025-07-14 11:13:50.269000 (40.3 seconds. Delay: 4.6 seconds) and wrote 146 records for MNQU25_FUT_CME 2025-07-14 11:13:54.834 | HD Request # 4 | Add time&sales data | Remembered last file record date-time: 2025-07-14 11:13:50.269000 2025-07-14 11:13:54.834 | Added 2 Time and Sales records to Intraday data file for MNQU25_FUT_CME after download. 2025-07-14 11:13:54.834 | HD Request # 4 | Completion time: 1s. 2025-07-14 11:13:54.834 | HD Request # 4 | Intraday data download complete for MNQU25_FUT_CME. Unique request ID: 4 2025-07-14 11:13:54.834 | Removing historical data download ID 4. 2025-07-14 11:13:54.834 | Real-time Intraday chart data file updates started for MNQU25_FUT_CME 2025-07-14 11:13:54.834 | Intraday chart data file opened for MNQU25_FUT_CME 2025-07-14 11:13:54.834 | HD Request # 4 | Enabling Intraday chart updating for symbol. 2025-07-14 11:13:54.834 | 2025-07-14 11:13:54.834 | No download requests in the queue to start downloads for. 2025-07-14 11:13:55.073 | Socket (1) | Socket gracefully closed by remote side. 2025-07-14 11:13:55.073 | Socket (1) | Closed. 2025-07-14 11:14:00.736 | Opened cached Intraday file: C:\SierraChart_USA\Data\MNQU25_FUT_CME.scid. Thread ID: 4604 2025-07-14 11:14:39.198 | DTC Client socket (3) | Write has completed. Shutdown being performed. 2025-07-14 11:14:39.199 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2025-07-14 11:16:15.144 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-07-14 11:16:15.144 | DTC Client socket (3) | Closed. 2025-07-14 11:18:11.466 | DTC Client socket (4) | Close event error. Windows error code 10053: An established connection was aborted by the software in your host machine. * 2025-07-14 11:18:11.466 | DTC Client socket (4) | Socket gracefully closed by remote side. 2025-07-14 11:18:11.467 | DTC Client socket (4) | CloseSocket call. 2025-07-14 11:18:11.467 | DTC Client socket (4) | Signaling for receive thread to end. Bytes in receive buffer: 0 2025-07-14 11:18:11.467 | DTC Client socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-07-14 11:18:11.468 | DTC Client socket (4) | Closed. 2025-07-14 11:18:11.468 | DTC Client socket (0) | CloseSocket call. 2025-07-14 11:18:11.468 | Denali Data Feed | Disconnected from the server. 2025-07-14 11:18:11.468 | Denali Data Feed | Data feed disconnected. Will reconnect in 3 seconds. 2025-07-14 11:18:14.479 | Denali Data Feed | Connecting to the server ds25-2.sierracharts.com. Port 10048 2025-07-14 11:18:14.588 | DTC Client socket (1) | Creating socket. 2025-07-14 11:18:14.588 | DTC Client socket (1) | New receive buffer size: 0 2025-07-14 11:18:14.588 | DTC Client socket (1) | Connecting to IP: 64.152.155.21. 2025-07-14 11:18:14.811 | Denali Data Feed | Network connection to server complete. 2025-07-14 11:18:14.811 | Denali Data Feed | Starting socket receive thread. 2025-07-14 11:18:14.811 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-07-14 11:18:15.058 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-07-14 11:18:15.058 | Denali Data Feed | Sending logon request message. 2025-07-14 11:18:15.934 | Denali Data Feed | Received logon response. 2025-07-14 11:18:15.934 | Denali Data Feed | Server Name: SC Realtime Server. 2025-07-14 11:18:15.934 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-07-14 11:18:15.934 | Denali Data Feed | Successfully connected. 2025-07-14 11:18:15.934 | Denali Data Feed | Trading is not supported. 2025-07-14 11:18:15.934 | Denali Data Feed | MarketDepthIsSupported: 1 2025-07-14 11:18:15.934 | Added historical Intraday data request for MNQU25_FUT_CME to the queue. 2025-07-14 11:18:15.934 | Intraday data recording state for symbol MNQU25_FUT_CME is set to download 'Pending'. 2025-07-14 11:18:15.934 | Triggering next historical data download in queue. 2025-07-14 11:18:15.934 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU25_FUT_CME -> MNQU25 2025-07-14 11:18:15.934 | HD Request # 5 | Downloading Intraday chart data for MNQU25_FUT_CME to the file MNQU25_FUT_CME.scid. Service: cme 2025-07-14 11:18:15.944 | HD Request # 5 | Download start date-time: 2025-07-14 11:17:41.000000. File last date-time: 2025-07-14 11:17:41.289003 2025-07-14 11:18:15.944 | HD Request # 5 | Using server: ds26.sierracharts.com port 10150 2025-07-14 11:18:15.944 | Socket (3) | Creating socket. 2025-07-14 11:18:15.945 | Socket (3) | New receive buffer size: 0 2025-07-14 11:18:15.945 | Socket (3) | Connecting to IP: 64.152.155.17. 2025-07-14 11:18:16.246 | Denali Data Feed | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 11:18:16.246 | Denali Data Feed | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 11:18:16.391 | HD Request # 5 | Setting DTC encoding to Binary VLS 2025-07-14 11:18:16.391 | HD Request # 5 | Sending historical data logon request message. 2025-07-14 11:18:17.879 | HD Request # 5 | Requesting Intraday data. Start date-time: 2025-07-14 11:17:41. Record interval: 0. Symbol: MNQU25 2025-07-14 11:18:18.099 | HD Request # 5 | Decompressing data. 2025-07-14 11:18:18.321 | HD Request # 5 | Receiving Intraday data for MNQU25_FUT_CME starting at 2025-07-14 11:17:41.023000 2025-07-14 11:18:18.323 | Socket (3) | CloseSocket call. 2025-07-14 11:18:18.323 | Socket (3) | Shutdown started. Waiting for graceful close. 2025-07-14 11:18:18.326 | Historical data download thread signaled to stop. 2025-07-14 11:18:18.326 | HD Request # 5 | Timestamp of first Intraday data file record written: 2025-07-14 11:17:41.770000. 2025-07-14 11:18:18.326 | HD Request # 5 | Received 766 Intraday data records from 2025-07-14 11:17:41.023000 to 2025-07-14 11:18:14.942000 (33.9 seconds. Delay: 3.4 seconds) and wrote 747 records for MNQU25_FUT_CME 2025-07-14 11:18:18.336 | HD Request # 5 | Add time&sales data | Remembered last file record date-time: 2025-07-14 11:18:14.942000 2025-07-14 11:18:18.336 | Added 21 Time and Sales records to Intraday data file for MNQU25_FUT_CME after download. 2025-07-14 11:18:18.336 | HD Request # 5 | Completion time: 3s. 2025-07-14 11:18:18.336 | HD Request # 5 | Intraday data download complete for MNQU25_FUT_CME. Unique request ID: 5 2025-07-14 11:18:18.336 | Removing historical data download ID 5. 2025-07-14 11:18:18.336 | Real-time Intraday chart data file updates started for MNQU25_FUT_CME 2025-07-14 11:18:18.336 | Intraday chart data file opened for MNQU25_FUT_CME 2025-07-14 11:18:18.336 | HD Request # 5 | Enabling Intraday chart updating for symbol. 2025-07-14 11:18:18.336 | 2025-07-14 11:18:18.336 | No download requests in the queue to start downloads for. 2025-07-14 11:18:18.543 | Socket (3) | Socket gracefully closed by remote side. 2025-07-14 11:18:18.543 | Socket (3) | Closed. 2025-07-14 11:18:21.112 | Opened cached Intraday file: C:\SierraChart_USA\Data\MNQU25_FUT_CME.scid. Thread ID: 4604 2025-07-14 11:19:45.166 | DTC Client socket (2) | Socket gracefully closed by remote side. 2025-07-14 11:19:45.166 | DTC Client socket (2) | CloseSocket call. 2025-07-14 11:19:45.166 | DTC Client socket (2) | Signaling for receive thread to end. Bytes in receive buffer: 0 2025-07-14 11:19:45.167 | DTC Client socket (2) | Max send buffers used during socket life: 7 2025-07-14 11:19:45.167 | DTC Client socket (2) | Max send buffer size during socket life: 805 2025-07-14 11:19:45.167 | DTC Client socket (2) | Write in progress. Shutdown being delayed. PendingSize=0 2025-07-14 11:19:45.167 | Connection to the external service has been lost. 2025-07-14 11:19:45.182 | DTC Client socket (0) | CloseSocket call. 2025-07-14 11:19:45.182 | Teton CME Routing | Disconnected. 2025-07-14 11:19:45.182 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:19:47.184 | 2025-07-14 11:19:47.184 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:19:47.184 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:19:47.184 | DTC Client socket (3) | Creating socket. Using TLS 1.2. 2025-07-14 11:19:47.184 | DTC Client socket (3) | New receive buffer size: 0 2025-07-14 11:19:47.184 | DTC Client socket (3) | Connecting to IP: 208.185.224.130. 2025-07-14 11:19:54.722 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:19:54.722 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:19:54.722 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:20:14.720 | Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. * 2025-07-14 11:20:14.720 | Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. 2025-07-14 11:20:14.720 | Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:20:14.736 | Teton CME Routing | Waiting for socket receive thread to end 2025-07-14 11:20:14.736 | DTC Client socket (3) | CloseSocket call. 2025-07-14 11:20:14.736 | DTC Client socket (3) | Shutdown started. Waiting for graceful close. 2025-07-14 11:20:14.737 | Teton CME Routing | Disconnected. 2025-07-14 11:20:14.737 | Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. 2025-07-14 11:20:16.744 | 2025-07-14 11:20:16.744 | Teton CME Routing | Firm: IronBeam 2025-07-14 11:20:16.744 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 11:20:16.745 | DTC Client socket (4) | Creating socket. Using TLS 1.2. 2025-07-14 11:20:16.745 | DTC Client socket (4) | New receive buffer size: 0 2025-07-14 11:20:16.745 | DTC Client socket (4) | Connecting to IP: 208.185.224.130. 2025-07-14 11:20:17.254 | Teton CME Routing | Network connection to server complete. 2025-07-14 11:20:17.254 | Teton CME Routing | Starting socket receive thread. 2025-07-14 11:20:17.254 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 11:20:22.167 | Teton CME Routing | Setting DTC encoding to Binary VLS 2025-07-14 11:20:22.167 | Teton CME Routing | Sending logon request message. 2025-07-14 11:20:24.931 | Teton CME Routing | Received logon response. 2025-07-14 11:20:24.931 | Teton CME Routing | Server Name: SC DTC Server. Build=53594. 2025-07-14 11:20:24.931 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2025-07-14 11:20:24.931 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-07-14 11:20:24.931 | Teton CME Routing | Trading is supported. 2025-07-14 11:20:24.931 | Teton CME Routing | Order cancel and replace is supported. 2025-07-14 11:20:24.931 | Teton CME Routing | OCO Orders supported. 2025-07-14 11:20:24.931 | Teton CME Routing | Bracket Orders supported. 2025-07-14 11:20:24.931 | Teton CME Routing | MarketDepthIsSupported: 1 2025-07-14 11:20:24.931 | Teton CME Routing | Connection to server complete. 2025-07-14 11:20:24.931 | Denali Data Feed | Waiting for socket receive thread to end 2025-07-14 11:20:24.932 | DTC Client socket (1) | CloseSocket call. 2025-07-14 11:20:24.932 | DTC Client socket (1) | Shutdown started. Waiting for graceful close. 2025-07-14 11:20:24.932 | Denali Data Feed | Disconnected from the server. 2025-07-14 11:20:24.932 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-07-14 11:20:24.932 | Updated verified funded futures trading account ending date to: 2025-08-13 11:20:24 2025-07-14 11:20:24.933 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2025-07-14 11:20:24.948 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 00:00:00.000000 2025-07-14 11:20:24.980 | Mapping MNQU25_FUT_CME to MNQU25. Service code: cme 2025-07-14 11:20:24.980 | Using symbol data fast lookup vector 2025-07-14 11:20:24.980 | Denali Data Feed | Starting real-time market data updates for: MNQU25_FUT_CME (MNQU25). ID: 1 Service code: cme 2025-07-14 11:20:24.980 | Denali Data Feed | Connecting to the server ds28-2.sierracharts.com. Port 443 2025-07-14 11:20:24.980 | Denali Data Feed | Requesting security definition data for: MNQU25_FUT_CME (MNQU25). ID: 1 2025-07-14 11:20:24.980 | Added historical Intraday data request for MNQU25_FUT_CME to the queue. 2025-07-14 11:20:24.980 | Intraday data recording state for symbol MNQU25_FUT_CME is set to download 'Pending'. 2025-07-14 11:20:24.980 | Triggering next historical data download in queue. 2025-07-14 11:20:24.980 | DTC Client socket (5) | Creating socket. 2025-07-14 11:20:24.980 | DTC Client socket (5) | New receive buffer size: 0 2025-07-14 11:20:24.980 | DTC Client socket (5) | Connecting to IP: 67.214.125.6. 2025-07-14 11:20:24.984 | Delaying start of download for MNQU25_FUT_CME. 2025-07-14 11:20:25.206 | Denali Data Feed | Network connection to server complete. 2025-07-14 11:20:25.206 | Denali Data Feed | Starting socket receive thread. 2025-07-14 11:20:25.206 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-07-14 11:20:25.246 | DTC Client socket (1) | Socket gracefully closed by remote side. 2025-07-14 11:20:25.246 | DTC Client socket (1) | Closed. 2025-07-14 11:20:25.437 | Updated verified funded futures trading account ending date to: 2025-08-13 11:20:25 2025-07-14 11:20:25.439 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-07-14 11:20:25.439 | Denali Data Feed | Sending logon request message. 2025-07-14 11:20:25.485 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQU25_FUT_CME 2025-07-14 11:20:25.485 | Teton CME Routing | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 11:20:25.485 | Teton CME Routing | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 11:20:26.126 | Denali Data Feed | Received logon response. 2025-07-14 11:20:26.126 | Denali Data Feed | Server Name: SC Realtime Server. 2025-07-14 11:20:26.126 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-07-14 11:20:26.126 | Denali Data Feed | Successfully connected. 2025-07-14 11:20:26.126 | Denali Data Feed | Trading is not supported. 2025-07-14 11:20:26.126 | Denali Data Feed | MarketDepthIsSupported: 1 2025-07-14 11:20:26.126 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU25_FUT_CME -> MNQU25 2025-07-14 11:20:26.438 | Denali Data Feed | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 11:20:26.438 | Denali Data Feed | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 11:20:31.627 | HD Request # 6 | Downloading Intraday chart data for MNQU25_FUT_CME to the file MNQU25_FUT_CME.scid. Service: cme 2025-07-14 11:20:31.628 | HD Request # 6 | Download start date-time: 2025-07-14 11:20:12.000000. File last date-time: 2025-07-14 11:20:12.928000 2025-07-14 11:20:31.629 | HD Request # 6 | Using server: ds28.sierracharts.com port 10149 2025-07-14 11:20:31.629 | Socket (1) | Creating socket. 2025-07-14 11:20:31.629 | Socket (1) | New receive buffer size: 0 2025-07-14 11:20:31.629 | Socket (1) | Connecting to IP: 67.214.125.5. 2025-07-14 11:20:32.100 | HD Request # 6 | Setting DTC encoding to Binary VLS 2025-07-14 11:20:32.100 | HD Request # 6 | Sending historical data logon request message. 2025-07-14 11:20:32.378 | HD Request # 6 | Requesting Intraday data. Start date-time: 2025-07-14 11:20:12. Record interval: 0. Symbol: MNQU25 2025-07-14 11:20:32.612 | HD Request # 6 | Decompressing data. 2025-07-14 11:20:32.843 | HD Request # 6 | Receiving Intraday data for MNQU25_FUT_CME starting at 2025-07-14 11:20:12.288000 2025-07-14 11:20:32.844 | Socket (1) | CloseSocket call. 2025-07-14 11:20:32.844 | Socket (1) | Shutdown started. Waiting for graceful close. 2025-07-14 11:20:32.845 | Historical data download thread signaled to stop. 2025-07-14 11:20:32.845 | HD Request # 6 | Timestamp of first Intraday data file record written: 2025-07-14 11:20:16.085000. 2025-07-14 11:20:32.845 | HD Request # 6 | Received 111 Intraday data records from 2025-07-14 11:20:12.288000 to 2025-07-14 11:20:31.317002 (19.0 seconds. Delay: 1.5 seconds) and wrote 99 records for MNQU25_FUT_CME 2025-07-14 11:20:32.854 | HD Request # 6 | Add time&sales data | Remembered last file record date-time: 2025-07-14 11:20:31.317002 2025-07-14 11:20:32.854 | HD Request # 6 | Completion time: 1s. 2025-07-14 11:20:32.854 | HD Request # 6 | Intraday data download complete for MNQU25_FUT_CME. Unique request ID: 6 2025-07-14 11:20:32.854 | Removing historical data download ID 6. 2025-07-14 11:20:32.854 | Real-time Intraday chart data file updates started for MNQU25_FUT_CME 2025-07-14 11:20:32.854 | Intraday chart data file opened for MNQU25_FUT_CME 2025-07-14 11:20:32.854 | HD Request # 6 | Enabling Intraday chart updating for symbol. 2025-07-14 11:20:32.854 | 2025-07-14 11:20:32.854 | No download requests in the queue to start downloads for. 2025-07-14 11:20:33.075 | Socket (1) | Socket gracefully closed by remote side. 2025-07-14 11:20:33.076 | Socket (1) | Closed. 2025-07-14 11:20:36.332 | Opened cached Intraday file: C:\SierraChart_USA\Data\MNQU25_FUT_CME.scid. Thread ID: 4604 2025-07-14 11:20:57.563 | DTC Client socket (2) | Timed out waiting for final send. Canceling I/O. 2025-07-14 11:20:57.563 | DTC Client socket (2) | Write has completed. Shutdown being performed. 2025-07-14 11:20:57.563 | DTC Client socket (2) | Graceful close received or receive error. Shutdown complete. Closing socket now. 2025-07-14 11:20:57.563 | DTC Client socket (2) | Closed. 2025-07-14 11:21:54.413 | The message log has been sent to support. * 2025-07-14 11:21:54.414 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Creating socket. Using TLS 1.2. 2025-07-14 11:21:54.414 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | New receive buffer size: 0 2025-07-14 11:21:54.414 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Connecting to IP: 64.152.155.19. 2025-07-14 11:21:55.728 | The Message Log was sent. Result: Message Log received. * 2025-07-14 11:21:55.972 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | CloseSocket call. 2025-07-14 11:21:55.972 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-07-14 11:21:56.186 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-07-14 11:21:56.186 | HTTPS connection ID:1 to www.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-07-14 11:22:27.596 | DTC Client socket (3) | Timed out waiting for shutdown. Performing an immediate socket close. 2025-07-14 11:22:27.597 | DTC Client socket (3) | Closed. 2025-07-14 11:22:27.597 | DTC Client socket (3) | Socket gracefully closed by remote side. 2025-07-14 11:22:57.600 | DTC Client socket (3) | Deleting network socket now after delay. 2025-07-14 11:28:11.613 | The message log has been sent to support. * 2025-07-14 11:28:11.613 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Creating socket. Using TLS 1.2. 2025-07-14 11:28:11.613 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | New receive buffer size: 0 2025-07-14 11:28:11.613 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Connecting to IP: 64.152.155.19. 2025-07-14 11:28:12.970 | The Message Log was sent. Result: Message Log received. * 2025-07-14 11:28:13.221 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | CloseSocket call. 2025-07-14 11:28:13.222 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Shutdown started. Waiting for graceful close. 2025-07-14 11:28:13.442 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Socket gracefully closed by remote side. 2025-07-14 11:28:13.442 | HTTPS connection ID:2 to www.sierrachart.com:443 for request ID:2 (1) | Closed. |
| [2025-07-14 13:21:56] |
| John - SC Support - Posts: 40942 |
|
We see the following in your log: Teton CME Routing | Did not receive Encoding Response from server. Disconnecting. *
But we also see that towards the end, you were able to make a connection. Are you still having an issue at this time? For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-14 16:23:32] |
| User57752 - Posts: 10 |
|
The msg log is continually reloading chart Data complete Reloading Chart Chart data loading complete. Should I not be seeing the heartbeat from Denali -Teton ever 2 seconds? |
| [2025-07-14 17:01:05] |
| John - SC Support - Posts: 40942 |
|
Please reboot your system and then start Sierra Chart and if you continue to have an issue, then send us another Message Log so we can see what is occurring at that time.
For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
| [2025-07-14 17:18:50] |
| User57752 - Posts: 10 |
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I am in Asia on the 2ns Sierra instance. The 1st in the USA is not opened when mine is open. When his system is open he sees the Denali-Teton heartbeat from server. When my Sierra copy is open I don't get that. Why is that? I get this msg log... 2025-07-14 13:13:32.905 | Trade activity files set size: 8 2025-07-14 13:13:33.052 | Reading Internal Order ID file. 2025-07-14 13:13:33.061 | Reading Trade Orders file. 2025-07-14 13:13:33.063 | Reading Trade Positions file. 2025-07-14 13:13:33.065 | Reading Trade Account Data files. 2025-07-14 13:13:33.077 | Software version: 2773 64-bit 2025-07-14 13:13:33.077 | Primary Thread ID: 4316 2025-07-14 13:13:33.077 | Usage end date: 2025-07-31 2025-07-14 13:13:33.077 | Enabled for: Sierra Chart Historical Data Service. 2025-07-14 13:13:33.077 | Enabled for: Denali Real-Time Exchange Data Feed. 2025-07-14 13:13:33.077 | Enabled for: Delayed Denali Exchange Data Feed. 2025-07-14 13:13:33.077 | Enabled for exchange2: CME (Trading Account Required) 2025-07-14 13:13:33.077 | Enabled for exchange2: CBOT (Trading Account Required) 2025-07-14 13:13:33.077 | Enabled for exchange2: COMEX (Trading Account Required) 2025-07-14 13:13:33.077 | Enabled for exchange2: NYMEX (Trading Account Required) 2025-07-14 13:13:33.077 | Allow Support for Sierra Chart Data Feeds is enabled. 2025-07-14 13:13:33.077 | Current selected Data/Trading service: Teton CME Routing 2025-07-14 13:13:33.077 | Custom symbol settings values: enabled 2025-07-14 13:13:33.077 | Chart Update Interval: 400 2025-07-14 13:13:33.077 | Intraday Data Storage Time Unit: 0 2025-07-14 13:13:33.077 | Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) 2025-07-14 13:13:33.077 | 2025-07-14 17:13:33 Local computer time in UTC 2025-07-14 13:13:33.077 | 2025-07-14 13:13:33 Local computer time in SC Time Zone 2025-07-14 13:13:33.077 | 2025-07-14 17:13:32 Server time in UTC 2025-07-14 13:13:33.077 | Local computer UTC time and Server UTC time difference: 0 seconds. 2025-07-14 13:13:33.077 | Program path: C:\SierraChart_USA\ 2025-07-14 13:13:33.077 | Data Files path: C:\SierraChart_USA\Data\ 2025-07-14 13:13:33.078 | OS Version Number: 10.0 2025-07-14 13:13:33.078 | Locale Setting: C 2025-07-14 13:13:33.078 | DLLs: UserContributedStudies_64.dll 2025-07-14 13:13:33.078 | Allowed protected custom studies: 2025-07-14 13:13:33.078 | Crash reporter started: true 2025-07-14 13:13:33.078 | 2025-07-14 13:13:33.098 | Checking for new symbol settings. Requested symbol settings MD5 for service code sc_futures_direct.dtc.trading. Request ID: 1. 2025-07-14 13:13:33.099 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Shutdown started. Waiting for graceful close. 2025-07-14 13:13:33.317 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Socket gracefully closed by remote side. 2025-07-14 13:13:33.318 | HTTPS connection ID:1 to login.sierrachart.com:443 for request ID:1 (1) | Closed. 2025-07-14 13:13:33.772 | Received 5 login tokens. 2025-07-14 13:13:34.406 | Symbol settings MD5 received. Request ID: 1. 2025-07-14 13:13:34.406 | Symbol settings are up-to-date for sc_futures_direct.dtc.trading. 2025-07-14 13:13:35.586 | Requested user files to download. 2025-07-14 13:13:37.585 | 2025-07-14 13:13:37.585 | Teton CME Routing | Firm: IronBeam 2025-07-14 13:13:37.588 | Teton CME Routing | Connecting to the server futurestrading10.sierracharts.com. Port 11085 2025-07-14 13:13:37.590 | DTC Client socket (1) | Creating socket. Using TLS 1.2. 2025-07-14 13:13:37.590 | DTC Client socket (1) | New receive buffer size: 0 2025-07-14 13:13:37.590 | DTC Client socket (1) | Connecting to IP: 208.185.224.130. 2025-07-14 13:13:37.818 | Teton CME Routing | Network connection to server complete. 2025-07-14 13:13:37.818 | Teton CME Routing | Starting socket receive thread. 2025-07-14 13:13:37.818 | Teton CME Routing | Sending encoding request to server: Binary VLS. Compression: none 2025-07-14 13:13:38.477 | Teton CME Routing | Setting DTC encoding to Binary VLS 2025-07-14 13:13:38.477 | Teton CME Routing | Sending logon request message. 2025-07-14 13:13:38.758 | Teton CME Routing | Received logon response. 2025-07-14 13:13:38.758 | Teton CME Routing | Server Name: SC DTC Server. Build=53594. 2025-07-14 13:13:38.758 | Teton CME Routing | Server protocol version: 8. Client protocol version: 8 2025-07-14 13:13:38.758 | Teton CME Routing | Successfully connected. Connected to SC DTC Protocol server. Service=cme_ilink3.trading|SymbolSettings=cme_ilink_live.trading. 2025-07-14 13:13:38.758 | Teton CME Routing | Trading is supported. 2025-07-14 13:13:38.758 | Teton CME Routing | Order cancel and replace is supported. 2025-07-14 13:13:38.758 | Teton CME Routing | OCO Orders supported. 2025-07-14 13:13:38.758 | Teton CME Routing | Bracket Orders supported. 2025-07-14 13:13:38.758 | Teton CME Routing | MarketDepthIsSupported: 1 2025-07-14 13:13:38.758 | Teton CME Routing | Connection to server complete. 2025-07-14 13:13:38.759 | No download requests in the queue to start downloads for. | Number times message added: 3 2025-07-14 13:13:38.760 | Teton CME Routing | Performing query for most recent Order Activity Date-Time. 2025-07-14 13:13:38.766 | Teton CME Routing | Requesting historical order activity from server. Start date-time UTC: 2025-07-14 14:51:55.826546 2025-07-14 13:13:38.978 | Updated verified funded futures trading account ending date to: 2025-08-13 17:13:38 2025-07-14 13:13:39.203 | Teton CME Routing | Received final trade activity snapshot. Count=25. TradeAccount=23204945 2025-07-14 13:13:40.804 | Files to Open on Startup | Opening file: ExampleChartbook.cht 2025-07-14 13:13:40.913 | EURUSD Daily #7 | Reloading chart. 2025-07-14 13:13:41.045 | EURUSD Daily #7 | Chart data loading complete. 2025-07-14 13:13:41.318 | Using Bid/Ask average for last trade price for EURUSD 2025-07-14 13:13:41.318 | Using symbol data fast lookup vector 2025-07-14 13:13:41.319 | SC Data with Depth | Starting real-time market data updates for: EURUSD. ID: 1 Service code: fxcm 2025-07-14 13:13:41.322 | SC Data with Depth | Connecting to the server ds12.sierracharts.com. Port 10048 2025-07-14 13:13:41.322 | SC Data with Depth | Requesting security definition data for: EURUSD. ID: 1 2025-07-14 13:13:41.514 | DTC Client socket (2) | Creating socket. 2025-07-14 13:13:41.514 | DTC Client socket (2) | New receive buffer size: 0 2025-07-14 13:13:41.514 | DTC Client socket (2) | Connecting to IP: 69.39.70.241. 2025-07-14 13:13:41.770 | SC Data with Depth | Network connection to server complete. 2025-07-14 13:13:41.770 | SC Data with Depth | Starting socket receive thread. 2025-07-14 13:13:41.771 | SC Data with Depth | Sending encoding request to server: Binary VLS. Compression: standard 2025-07-14 13:13:42.052 | SC Data with Depth | Setting DTC encoding to Binary VLS 2025-07-14 13:13:42.052 | SC Data with Depth | Sending logon request message. 2025-07-14 13:13:42.395 | SC Data with Depth | Received logon response. 2025-07-14 13:13:42.395 | SC Data with Depth | Server Name: SC Realtime Server. 2025-07-14 13:13:42.395 | SC Data with Depth | Server protocol version: 8. Client protocol version: 8 2025-07-14 13:13:42.395 | SC Data with Depth | Successfully connected. 2025-07-14 13:13:42.395 | SC Data with Depth | Trading is not supported. 2025-07-14 13:13:42.395 | SC Data with Depth | MarketDepthIsSupported: 1 2025-07-14 13:13:42.395 | SC Data with Depth | Restarting real-time data updates for symbol: EURUSD 2025-07-14 13:13:42.739 | SC Data with Depth | Setting external service identifier for symbol EURUSD to 18 2025-07-14 13:13:42.739 | SC Data with Depth | Received security definition for symbol EURUSD 2025-07-14 13:13:53.026 | MNQU25_FUT_CME 3 Min #1 | Reloading chart. 2025-07-14 13:13:53.425 | Mapping MNQU25_FUT_CME to MNQU25. Service code: cme 2025-07-14 13:13:53.425 | Denali Data Feed | Starting real-time market data updates for: MNQU25_FUT_CME (MNQU25). ID: 2 Service code: cme 2025-07-14 13:13:53.426 | Denali Data Feed | Connecting to the server ds32-2.sierracharts.com. Port 10048 2025-07-14 13:13:53.426 | Denali Data Feed | Requesting security definition data for: MNQU25_FUT_CME (MNQU25). ID: 2 2025-07-14 13:13:53.426 | Starting DelayedDownloadMonitoringTimer 2025-07-14 13:13:53.426 | Starting HDTimeoutTimer 2025-07-14 13:13:53.426 | Added historical Intraday data request for MNQU25_FUT_CME to the queue. 2025-07-14 13:13:53.426 | Intraday data recording state for symbol MNQU25_FUT_CME is set to download 'Pending'. 2025-07-14 13:13:53.427 | Triggering next historical data download in queue. 2025-07-14 13:13:53.428 | Delaying start of download for MNQU25_FUT_CME. 2025-07-14 13:13:53.435 | DTC Client socket (3) | Creating socket. 2025-07-14 13:13:53.435 | DTC Client socket (3) | New receive buffer size: 0 2025-07-14 13:13:53.435 | DTC Client socket (3) | Connecting to IP: 69.39.70.249. 2025-07-14 13:13:53.643 | Trace | Basic security definition symbol settings fields ignored in primary service client. Symbol: MNQU25_FUT_CME 2025-07-14 13:13:53.643 | Teton CME Routing | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 13:13:53.643 | Teton CME Routing | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 13:13:53.681 | Denali Data Feed | Network connection to server complete. 2025-07-14 13:13:53.681 | Denali Data Feed | Starting socket receive thread. 2025-07-14 13:13:53.681 | Denali Data Feed | Sending encoding request to server: Binary VLS. Compression: standard 2025-07-14 13:13:53.852 | MNQU25_FUT_CME[M] 3 Min #1 | StartDateTimeForLoadingOrderFills: 2024-07-07 00:00:00 2025-07-14 13:13:53.860 | MNQU25_FUT_CME[M] 3 Min #1 | Chart data loading complete. 2025-07-14 13:13:53.946 | Denali Data Feed | Setting DTC encoding to Binary VLS 2025-07-14 13:13:53.946 | Denali Data Feed | Sending logon request message. 2025-07-14 13:13:54.633 | Denali Data Feed | Received logon response. 2025-07-14 13:13:54.633 | Denali Data Feed | Server Name: SC Realtime Server. 2025-07-14 13:13:54.633 | Denali Data Feed | Server protocol version: 8. Client protocol version: 8 2025-07-14 13:13:54.633 | Denali Data Feed | Successfully connected. 2025-07-14 13:13:54.633 | Denali Data Feed | Trading is not supported. 2025-07-14 13:13:54.633 | Denali Data Feed | MarketDepthIsSupported: 1 2025-07-14 13:13:54.633 | Denali Data Feed | Restarting real-time data updates for symbol: MNQU25_FUT_CME -> MNQU25 2025-07-14 13:13:54.977 | Denali Data Feed | Setting external service identifier for symbol MNQU25_FUT_CME to 42003472 2025-07-14 13:13:54.977 | Denali Data Feed | Received security definition for symbol MNQU25_FUT_CME 2025-07-14 13:13:58.971 | ExtendTheFundedTradingAccountStatusExpirationDate: Sending request. 2025-07-14 13:13:59.424 | HD Request # 1 | Downloading Intraday chart data for MNQU25_FUT_CME to the file MNQU25_FUT_CME.scid. Service: cme 2025-07-14 13:13:59.428 | HD Request # 1 | Download start date-time: 2025-07-14 13:06:20.000000. File last date-time: 2025-07-14 13:06:20.993000 2025-07-14 13:13:59.428 | HD Request # 1 | Using server: ds28.sierracharts.com port 10149 2025-07-14 13:13:59.628 | Socket (5) | Creating socket. 2025-07-14 13:13:59.629 | Socket (5) | New receive buffer size: 0 2025-07-14 13:13:59.629 | Socket (5) | Connecting to IP: 67.214.125.5. 2025-07-14 13:13:59.935 | ExtendTheFundedTradingAccountStatusExpirationDate | Result: {"Result":"The Funded Trading Account Status Expiration Date is more than 25 days into the future. The Date is currently: 2025-08-13"}. Success=true 2025-07-14 13:14:00.129 | HD Request # 1 | Setting DTC encoding to Binary VLS 2025-07-14 13:14:00.129 | HD Request # 1 | Sending historical data logon request message. 2025-07-14 13:14:00.421 | HD Request # 1 | Requesting Intraday data. Start date-time: 2025-07-14 13:06:20. Record interval: 0. Symbol: MNQU25 2025-07-14 13:14:00.670 | HD Request # 1 | Decompressing data. 2025-07-14 13:14:00.932 | HD Request # 1 | Receiving Intraday data for MNQU25_FUT_CME starting at 2025-07-14 13:06:20.136000 2025-07-14 13:14:01.190 | Socket (5) | CloseSocket call. 2025-07-14 13:14:01.190 | Socket (5) | Shutdown started. Waiting for graceful close. 2025-07-14 13:14:01.191 | Historical data download thread signaled to stop. 2025-07-14 13:14:01.191 | HD Request # 1 | Timestamp of first Intraday data file record written: 2025-07-14 13:06:21.328000. 2025-07-14 13:14:01.192 | HD Request # 1 | Received 7330 Intraday data records from 2025-07-14 13:06:20.136000 to 2025-07-14 13:14:00.493001 (7.7 minutes. Delay: 0.7 seconds) and wrote 7318 records for MNQU25_FUT_CME 2025-07-14 13:14:01.210 | HD Request # 1 | Add time&sales data | Remembered last file record date-time: 2025-07-14 17:14:00.493001 2025-07-14 13:14:01.210 | Added 13 Time and Sales records to Intraday data file for MNQU25_FUT_CME after download. 2025-07-14 13:14:01.211 | HD Request # 1 | Completion time: 2s. 2025-07-14 13:14:01.211 | HD Request # 1 | Intraday data download complete for MNQU25_FUT_CME. Unique request ID: 1 2025-07-14 13:14:01.211 | Removing historical data download ID 1. 2025-07-14 13:14:01.211 | Real-time Intraday chart data file updates started for MNQU25_FUT_CME 2025-07-14 13:14:01.211 | Intraday chart data file opened for MNQU25_FUT_CME 2025-07-14 13:14:01.211 | HD Request # 1 | Enabling Intraday chart updating for symbol. 2025-07-14 13:14:01.211 | 2025-07-14 13:14:01.211 | No download requests in the queue to start downloads for. 2025-07-14 13:14:01.437 | Socket (5) | Socket gracefully closed by remote side. 2025-07-14 13:14:01.437 | Socket (5) | Closed. 2025-07-14 13:14:03.161 | Opened cached Intraday file: C:\SierraChart_USA\Data\MNQU25_FUT_CME.scid. Thread ID: 10396 |
| [2025-07-14 18:55:24] |
| John - SC Support - Posts: 40942 |
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With the reboot, we are not seeing the same issue. So you should be fine now. With regards to the "heartbeat" messages, those are meant for troubleshooting only and should be turned off if not specifically troubleshooting an issue. Refer to the following: Prices / Data Falling Behind: 4.16 - Monitoring Sierra Chart Data Feed Performance from Perspective of Server For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |
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