Support Board
Date/Time: Sat, 19 Jul 2025 13:09:39 +0000
Post From: Error connecting to Data or Trading service: send for analysis
| [2025-07-14 18:55:24] |
| John - SC Support - Posts: 40963 |
|
With the reboot, we are not seeing the same issue. So you should be fine now. With regards to the "heartbeat" messages, those are meant for troubleshooting only and should be turned off if not specifically troubleshooting an issue. Refer to the following: Prices / Data Falling Behind: 4.16 - Monitoring Sierra Chart Data Feed Performance from Perspective of Server For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |