Support Board
Date/Time: Mon, 05 Oct 2026 08:39:18 +0000
Post From: Software unusable. Massive problems.
| [2026-10-05 07:28:21] |
| Sierra_Chart Engineering - Posts: 25060 |
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Regarding the attachment showing the studies window, we do not think we have ever seen that before but that would be an operating system level problem. To solve that, you will need to restart your computer. Or sign out of the Windows account and sign back in. Although we are quite familiar with problems like that, but we do not think we have seen anything quite like that but maybe. In general, it is certainly an operating system level problem. This is one reason out of many we are moving away from these Microsoft dialog windows . That is an old Microsoft dialog type window. These are the new windows that are replacing it: Settings Windows Interface: New Chart Settings Window And for the other issues , refer to: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.48 - Basic Steps to Resolve Performance Issue in Sierra Chart For this: , price discrepancies between the data and the chart candles
Refer to:Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart: 3.3 - Session Start Time and End Time not Covering Current Time Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2026-10-05 07:33:10
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