Support Board

Date/Time: Mon, 05 Oct 2026 06:36:25 +0000

Software unusable. Massive problems.

[2026-10-05 04:49:41] #1 [Go To First Post]
User761363 - Posts: 5
Hello, I am experiencing numerous issues with the platform. I encounter display glitches, unresponsive windows, price discrepancies between the data and the chart candles, and occasional screen freezing. My software is up to date; I am running the 64-bit version (2956). I use only a single chartbook and a single asset. I'm using Interactive Brokers with Denali. It is not an internet connection issue. Sometimes it works fine for several days, but then problems arise. Right now, I am facing issues almost every day, and I can no longer trade under these conditions right now. It's very problematic. Any assistance is welcome. Thank you.

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