Support Board
Date/Time: Wed, 08 Jul 2026 17:34:40 +0000
Post From: I am connected but no data is coming thru
| [2026-07-08 14:04:44] |
| John - SC Support - Posts: 47103 |
|
Most likely, you had an issue connecting to Rithmic for some reason. If you are not able to connect to your connected trading service, you will also not get the data from our Denali Exchange Data Feed. If you are still having an issue, then please get us your Message Log by following these instructions: Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers After about 30 seconds, provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing |