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Date/Time: Mon, 25 May 2026 14:49:28 +0000



Post From: Sierrachart Crash ver. 2910+

[2026-05-25 13:35:02]
Sierra_Chart Engineering - Posts: 23854
We do not see how that change is related to the problem. But we do not know at this time if the cause is from a custom study.


First thing to do is to run Sierra Chart in Safe Mode:
Sierra Chart - Software Login Instructions: Using Safe Mode

And also enable this option before opening any Chartbooks:

General Settings Window: Save Message Log to File (Global Settings >> General Settings >> Log >> Log)

To prevent Chartbooks from automatically opening, disable this option on the login window:
Sierra Chart - Software Login Instructions: Disabling Automatically Opening Files on Startup
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2026-05-25 13:36:36