Support Board
Date/Time: Tue, 28 Oct 2025 08:17:55 +0000
Post From: i bought Service Package 11 but not visible in Sierra Chart
| [2025-10-22 18:38:32] |
| John - SC Support - Posts: 42589 |
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Help >> About does not show what package you have. You need to look at this on our website in the Account Control Panel for your account. You can access this by selecting "Help >> Account Control Panel" within your Sierra Chart software, or you can select the following link and login if needed: Simulated Futures Trading Service That being said, you are on Package 11, and per your Help >> About you have service through December 12, 2025. The issue with the Numbers Bars is that you are not trying to access it correctly. It is not a Bar Period type, it is a study. Refer to the instructions here (ignore the first line about needed to be on Package 5 - that is old and needs to be updated): Numbers Bars: Step-By-Step Instructions For the most reliable, advanced, and zero cost futures order routing, use the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2025-10-22 18:38:54
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