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Date/Time: Mon, 02 Jun 2025 14:10:15 +0000



Post From: Unable to connect to Rithmic

[2025-05-05 16:54:00]
John - SC Support - Posts: 40134
Please get us your Message Log by following these instructions:
Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

After about 30 seconds, provide a copy of the Message Log following these instructions:
Support Board Posting Information: How to Post Your Message Log (Required In Some Cases)

And get us your Trade Service Log by following these instructions:
Support Board Posting Information: Providing Lines From Trade Service Log
For the most reliable, advanced, and zero cost futures order routing, use the Teton service:
Sierra Chart Teton Futures Order Routing